How do I add my Ticketmaster ticket to my wallet?

With Ticketmaster’s digital ticketing system, you can easily access your tickets right from your smartphone. Adding your Ticketmaster tickets to a digital wallet allows you to have your tickets readily available without needing to print them out. Here is a step-by-step guide on how to add Ticketmaster tickets to your digital wallet.

What is a digital wallet?

A digital wallet is an app that stores your tickets, coupons, loyalty cards, and payment information in one convenient place on your smartphone. Rather than carrying around physical tickets and cards, everything is accessible on your phone for easy access.

Some examples of popular digital wallet apps include:

• Apple Wallet (for iPhone users)
• Google Pay (for Android users)
• Samsung Pay (for Samsung Galaxy users)

These wallet apps allow you to quickly pull up tickets, coupons, cards, and more with just a few taps on your phone. It helps declutter your physical wallet and have important items easily accessible.

Why add your Ticketmaster tickets to a digital wallet?

There are many benefits to storing your Ticketmaster tickets in a digital wallet on your phone:

• Convenient access – Your tickets are right on your phone ready to show at any time. You don’t need to worry about forgetting your printed tickets at home.
• Harder to lose – When your tickets are digital, there’s no physical ticket to misplace. As long as you have your phone, you have your tickets.
• Go green – Digital tickets reduce paper waste from printing tickets for every event.
• Visual verification – Staff can visually verify your Ticketmaster ticket on your phone screen rather than scanning a paper ticket.
• Easy sharing – Many digital wallets allow you to easily share a copy of your ticket with friends.
• Access anywhere – You can access your digital tickets anywhere, even without internet connectivity. Your tickets are always with you.

How to add Ticketmaster tickets to Apple Wallet

If you have an iPhone, follow these steps to add your Ticketmaster tickets to Apple Wallet:

1. Purchase or transfer Ticketmaster tickets to your Ticketmaster account.
2. Open your confirmation email on your iPhone and tap “Add to Apple Wallet” or the similar link.
3. The Ticketmaster app may open and ask you to confirm adding the pass to your Wallet. Tap “Add.”
4. Your Ticketmaster tickets will now appear in your Apple Wallet app. You can tap to expand and view ticket details.

Once the tickets are loaded into your Apple Wallet, you no longer need the email confirmations. You’ll have them handy right in your Wallet app.

Tips for using Apple Wallet

• Make sure you have the latest iOS software update installed.
• Double check that your ticket barcode is clearly displayed in the Wallet app.
• If having issues, try reloading the tickets from your Ticketmaster confirmation email.
• You may need to have internet connectivity the first time displaying the ticket for verification.
• Take a screenshot of your tickets in case of connectivity issues at the venue.
• Tap the (i) icon on your ticket to easily share extras with friends.

How to add Ticketmaster tickets to Google Pay

If you have an Android phone, you can add your Ticketmaster tickets to Google Pay:

1. First, purchase or transfer Ticketmaster tickets to your Ticketmaster account.
2. Open the confirmation email on your Android device.
3. Scroll down and tap “Add to Google Pay” or similar link.
4. In the Google Pay app, your tickets will appear under “Passes.”
5. Tap the tickets to expand and view barcode and seat details.

Your Ticketmaster tickets will now be safely stored in Google Pay for easy access. You can swipe down from the top of your phone to quickly access your tickets through Google Pay at any time.

Google Pay tips

• Make sure you have the latest Android OS and Google Pay app updates installed.
• If having issues, try re-adding your tickets from the Ticketmaster confirmation email.
• Connect to internet when first opening your tickets for verification.
• Your phone must have NFC capabilities to display ticket barcodes.
• Take a screenshot of tickets in case of connectivity problems at the event.
• Tap “Share” icon to easily send copies of tickets to friends.

How to add Ticketmaster tickets to Samsung Pay

For Samsung Galaxy users, follow these steps to store your tickets in Samsung Pay:

1. First, ensure your Ticketmaster tickets are in your account.
2. Open the Ticketmaster confirmation email on your Samsung device.
3. Tap “Add to Samsung Pay” or similar link.
4. In Samsung Pay, your tickets will display under “Passes”.
5. Tap the ticket to expand and view all details including seat and barcode.

With your Ticketmaster tickets loaded into Samsung Pay, they’ll remain safely on your device for scanning at any time. You don’t need to have the confirmation emails anymore.

Samsung Pay tips

• Check you have the latest software update installed for Samsung Pay.
• If having issues, try removing and re-adding tickets from the confirmation emails.
• You may need to connect to the internet when first displaying tickets.
• Take screenshots in case you lose connection at the venue.
• Use the Share icon to easily send copies of tickets to friends.

How to transfer Ticketmaster tickets to friends

If you need to transfer Ticketmaster tickets to friends or family, you have a couple options:

Ticket Transfer via Ticketmaster

You can transfer tickets directly to another Ticketmaster account user:

1. Log into your Ticketmaster account online or in the app.
2. Go to “My Events” and click “Transfer Tickets.”
3. Select the tickets you want to transfer.
4. Enter the recipient’s name and Ticketmaster account email.
5. They will receive a transfer notification by email and in their Ticketmaster account.

This allows your friend to accept the transfer and add the tickets directly to their Ticketmaster account. You no longer own or have access to the tickets after transferring via Ticketmaster.

Via Digital Wallet App

You can also quickly share a copy of the ticket from your digital wallet app:

• Apple Wallet – Tap the (i) icon on the ticket and select Transfer, Mail, or AirDrop to share.
• Google Pay – Tap the Share icon at the top and pick an app to share through.
• Samsung Pay – Tap the Share icon at the bottom and choose a sharing method.

Sharing this way creates a copy of the ticket for your friend. You will both retain access to the ticket in your digital wallets.

Troubleshooting tips

Having issues getting your Ticketmaster tickets into your digital wallet? Try these tips:

• Make sure your Ticketmaster account email matches the wallet account email.
• Try reloading the ticket from the Ticketmaster confirmation email.
• Update your digital wallet app and phone OS to latest versions.
• Disable security apps temporarily that may block adding tickets.
• Contact Ticketmaster Customer Support for assistance adding tickets.
• As last resort, screenshot ticket barcode to add manually to wallet.

Converting printed Ticketmaster tickets to digital

If you already have printed Ticketmaster tickets, you may be able to convert them to digital for easier access:

1. Sign into your Ticketmaster account online.
2. Go to your purchase history – My Events tab.
3. Find the event and click “Request Download.”
4. Select each ticket you want to make digital.
5. Confirm request and check email for new ticket downloads.
6. Follow the steps above to add the new digital tickets to your wallet.

This allows you to trade in the printed tickets for mobile tickets that can be added to your smartphone wallet. Not all events support this digital ticket option so contact Ticketmaster if you have issues.

Conclusion

Adding your Ticketmaster tickets to a digital wallet makes accessing and sharing them a breeze. Follow the simple steps outlined above to start enjoying the convenience of digital ticketing. With your tickets conveniently located in your smartphone wallet, you can focus on enjoying the event.