If you purchased tickets for an event through Ticketmaster, there are a few easy ways to access your tickets online or through the Ticketmaster app. Here are some tips for pulling up your Ticketmaster tickets quickly and easily.
Check Your Email Confirmations
The quickest way to access your Ticketmaster tickets is to check the email confirmation you received after purchasing. Every Ticketmaster order comes with an email confirmation that includes a link to your tickets. You can click on this link anytime to view your tickets.
Be sure to check your inbox and spam folder. If you don’t see the Ticketmaster confirmation, try searching your email for “Ticketmaster” or the name of the event. The confirmation email typically arrives within minutes after you complete your Ticketmaster order.
Locate the Access Tickets Link
In the confirmation email, look for a button or link that says “Access My Tickets.” This will take you to a page where you can view, download, or add your tickets to a mobile wallet.
If you’re on mobile, tap this access link and you’ll automatically open your tickets in the Ticketmaster app. On desktop, the link will open your tickets in your web browser.
View & Download Options
Once you access your Ticketmaster tickets, you’ll see options to view, print at home, or download to your phone. View your tickets anytime in your browser. Use the print at home option for hard copy tickets. Or download to your Apple or Google wallet for convenient digital access.
Access Tickets Through Your Ticketmaster Account
In addition to the order confirmation email, all Ticketmaster tickets can also be viewed in your Ticketmaster online account. Here’s how:
- Go to Ticketmaster.com and click “Sign In” in the top right.
- Enter your Ticketmaster account email and password and sign in.
- Click “My Events” at the top of the screen.
- Find the event you want and click “View Tickets.”
- You will then be able to view, print, or download your tickets.
This gives you 24/7 access to all the Ticketmaster tickets linked to your account. It’s especially handy if you can’t find the confirmation emails for your orders.
Upcoming and Archived Events
In your Ticketmaster account, you’ll find your tickets organized into upcoming and archived events:
- Upcoming: Any events coming up in the next 90 days.
- Archived: Events that have already passed.
So if you’re looking for tickets to an old event, be sure to check your archived events. Your tickets will remain accessible in your Ticketmaster account even after the event date.
Get Tickets through the Ticketmaster App
The Ticketmaster app is great for conveniently storing and accessing your tickets on mobile devices. Here’s how to use it:
- Download and open the Ticketmaster app (available for iOS and Android).
- Tap “Sign In” and enter your Ticketmaster login email and password.
- Tap the menu icon ≡ and select “My Tickets.”
- Select the upcoming event you want to view.
- You’ll then see options to view, save to your phone wallet, or transfer tickets.
When you access tickets through the app, you can save them to your Apple Wallet or Google Pay for easy scanning into events. The app also lets you transfer or sell eligible tickets.
Get Notifications When Tickets are Ready
Turn on notifications in the Ticketmaster app to get alerts when your purchased tickets are ready to access. This ensures you never miss the email letting you view your tickets.
To enable notifications:
- Open the Ticketmaster app and tap the menu icon ≡.
- Select “Settings” and turn on “Notifications.”
- You’ll then get alerts when your ticket purchases are complete.
Contact Ticketmaster Support
If you still can’t access your purchased tickets through any of the above methods, you can get help by contacting Ticketmaster Fan Support:
- Online: Start a chat at https://www.ticketmaster.com/contactus
- Phone: +1 800-653-8000
- Email: View options at https://am.ticketmaster.com/contact/
Be ready to provide your order number, which should be listed in your confirmation email. Ticketmaster can look up your purchase details and help you access your tickets.
Get a New Confirmation Email
One easy option is to have Ticketmaster resend your confirmation email with the ticket access links. The Fan Support team can redeliver your confirmation immediately while you’re on the phone or chat.
Prove Ownership
To access ticket info, you may need to verify ownership of the Ticketmaster account. Be ready to provide information like:
- Full name on the account
- Email/phone for the account
- Last 4 digits of the card used
- Order number
- Event details
Retrieve Tickets from Third-Party Sellers
If you purchased resale tickets from a third-party ticket seller like Vivid Seats or StubHub, you’ll need to get your ticket info directly from their website or app instead of Ticketmaster.
Each resale site has their own process for ticket delivery and access. Generally, you can access resale tickets by:
- Checking your email confirmation and order history in your account
- Using the seller’s app to access your ticket barcode/QR code
- Contacting the seller’s customer service for assistance
Be sure to only buy from reputable ticket sellers to avoid counterfeit tickets. Sites like Vivid Seats and StubHub guarantee all tickets are valid and authentic.
Transfer Process May Vary
With Ticketmaster transferring tickets directly to your account, the process is usually seamless. But when buying resale tickets, delivery methods can vary:
- Instant download: Access tickets immediately online.
- Email delivery: Receive ticket info via email closer to the event.
- Hard tickets: Have paper tickets mailed to you.
Make sure you understand the ticket transfer process when purchasing resale tickets. This will help avoid surprise delivery fees or shipping costs.
Conclusion
Accessing your Ticketmaster tickets is simple whether you use your confirmation email, Ticketmaster account, mobile app, or contact support. The key is knowing where to look for your ticket info online or on your phone.
Some key tips include:
- Check your Ticketmaster account under “My Events.”
- Use the Ticketmaster app and save tickets to your phone wallet.
- Turn on notifications in the app to get alerts when tickets are ready.
- Contact Fan Support if you can’t find your tickets elsewhere.
As long as you purchase directly from Ticketmaster, you’ll have several convenient options to access your event tickets. Just use the method that works best for you.
Enjoy your upcoming event!