Having a Ticketmaster account can be very useful when purchasing tickets for concerts, sports games, and other events. With an account, you can easily access your order history, save your payment information for faster checkout, and get alerts about upcoming events. But do you need a phone number to create a Ticketmaster account? Let’s take a closer look.
The short answer
Yes, you do need a phone number to create a Ticketmaster account. When signing up for a new account, Ticketmaster requires you to provide a mobile phone number. This number is used both for account verification purposes and to contact you if needed.
Why Ticketmaster requires a phone number
There are a few key reasons why Ticketmaster requires a phone number for account creation:
- Account verification – Having a valid phone number helps Ticketmaster verify your identity and confirm you are a real person creating an account. This prevents fake or fraudulent accounts.
- Security alerts – Your phone can be used to send security alerts about suspicious activity detected on your account.
- Purchase notifications – Ticketmaster can send text notifications when you purchase tickets or if there are issues with your order.
- Contact for support – Your phone number allows Ticketmaster customer service to contact you if you need account assistance.
Overall, the phone number requirement enhances security, provides notification capabilities, and gives Ticketmaster a way to reach you if needed. This is standard practice for many online services today.
What kind of phone number is required?
Ticketmaster specifically requires that you provide a valid mobile phone number when creating your account. This means you cannot use:
- A landline phone number
- A VoIP number
- A Google Voice number
It must be a real cellular phone number that can receive SMS text messages. This ensures Ticketmaster can send you notifications and security codes.
Options if you don’t have a phone number
If you do not have access to a personal mobile phone number, there are a couple options:
- Use a friend or family member’s number – You can provide the number of a trusted friend or family member when setting up your Ticketmaster account. Just be sure they are willing to receive notifications on your behalf.
- Purchase a prepaid SIM card – You can buy an inexpensive prepaid SIM card and use the phone number provided with it to verify your Ticketmaster account. Top up the balance as needed to keep the number active.
- Use a phone verification service – There are third-party phone verification services like NumberBarn that provide real phone numbers you can use to get verified. This does involve an extra cost.
Creating your Ticketmaster account with a phone number
Once you have a valid mobile phone number, creating a Ticketmaster account is straightforward:
- Go to www.ticketmaster.com and click “Sign In” at the top.
- Click “New to Ticketmaster? Create Account”.
- Enter your email address and click “Send Verification Code”.
- Check your email inbox and copy the 6-digit verification code.
- Return to Ticketmaster and enter the verification code.
- On the next page, enter your mobile number and click “Send Verification Code”.
- Input the new 6-digit code texted to your phone.
- Complete the rest of the account registration process.
Once your number is verified, you will have full access to your new Ticketmaster account! You can re-enter your mobile number in your Account Settings later if you ever need to change it.
Using your Ticketmaster account
Here are some of the key things you can do with your Ticketmaster account:
- Store payment information – Safely save your credit card or payment details to check out faster for future purchases.
- Access order history – View and manage all your previous Ticketmaster orders in one place.
- Get notifications – Opt-in to receive important SMS or email alerts about your purchases and account activity.
- Save favorite events – Track upcoming concerts, games, and events you want to attend.
- Manage tickets – Use Ticketmaster to easily transfer, sell, or donate tickets if plans change.
Purchasing tickets with an account
Having a Ticketmaster account can improve and streamline the ticket buying process:
- Only need to enter payment info once
- Faster checkouts for hot events
- Saved payment methods if primary card has issues
- Access to special pre-sales
- Easier to track order history and tickets
Plus, logged in customers have access to features like Ticketmaster’s Official Platinum Seats, which provides access to premium tickets for high demand events. Creating an account is worthwhile if you plan to use Ticketmaster regularly.
Changing your phone number
If you ever need to update the phone number on your Ticketmaster account, you can easily do so through your account settings:
- Login and go to the “Profile” section.
- Click “Edit profile”.
- Enter your new mobile number and save changes.
- Ticketmaster will send a verification code to confirm and update your number.
After following these steps, your account’s phone number will be updated. Ticketmaster may also reach out with an email or SMS to confirm the change was authorized by you.
In some cases, you may encounter issues when adding a phone number to Ticketmaster or using a number already associated with your account. Here is some troubleshooting advice:
- If verification code not received – Check your spam folder. If not there, resend code. Contact carrier if issue persists.
- Number already in use – Try adding your number with country code instead of just area code.
- Wrong number shown – Go to account profile > edit to modify number on file.
- Notifications not coming through – Verify notifications enabled and contact carrier to unblock.
For any other problems, reach out to Ticketmaster Customer Service. They can access your account details and resolve many common issues.
In summary, a valid mobile phone number is required when you create a Ticketmaster account. This provides account verification, security features, and enables important notifications from Ticketmaster. Make sure to use an active cell number that can receive SMS messages. While inconvenient if you don’t have a phone, there are alternatives like using a friend or family member’s number or purchasing a prepaid SIM card. With these options, you can complete registration and take full advantage of a Ticketmaster account.