The short answer is no, you do not need an account to use Ticketmaster. While having an account provides some benefits, it is not required to search for and purchase tickets on Ticketmaster.
Ticketmaster allows anyone to search for events and available tickets without logging in or creating an account. You can browse upcoming concerts, sports games, theater shows, and other events in your area or a location you specify. Once you find an event you want tickets for, you can view available seats and pricing. When you are ready to checkout, you will be prompted to enter your contact and payment information as a guest.
Benefits of Creating a Ticketmaster Account
Although an account is not required, there are some advantages to signing up for a free Ticketmaster account:
- Faster checkout – Your contact and payment info will be stored, allowing you to breeze through checkout when buying tickets.
- Save events – You can bookmark events you are interested in attending and get reminders when tickets go on sale.
- Purchase history – Your account keeps a record of all your Ticketmaster purchases and downloads.
- Special offers – Account holders get access to presales, exclusive ticket offers, and other promotions.
- Manage tickets – View, transfer, or sell any tickets you’ve purchased through your account.
Purchasing Process for Non-Account Holders
For those who don’t have an account, purchasing tickets on Ticketmaster is just a little more involved but still straightforward. Here are the steps:
- Search for events – Use the search bar to find concerts, games, theater productions, or other events by name, date, city, venue, genre, etc.
- Select event – Browse the event listings and click on one you are interested in to view details like date, venue, performers, ticket prices, etc.
- Pick seats – On the event page, you can view the event venue seating chart. Click seats or a price range to highlight available ticket options.
- Proceed to checkout – When you are ready to purchase tickets, click the checkout or buy button. You may need to select ticket quantity first.
- Enter & submit info – On the checkout page, you will need to fill in your contact details and payment information. Agree to the Terms of Use and click “Place Order.”
- Check email – After completing your ticket purchase, you’ll receive a confirmation email with your order details.
Creating a Ticketmaster Account
Signing up for a Ticketmaster account is quick and easy to do online or via the mobile app. Here is how:
- Go to Ticketmaster.com and click Sign In in the top corner.
- On the login page, click “New to Ticketmaster? Create Account” below the password field.
- Enter your email address and click Next. Check your email for a verification code.
- Go back to Ticketmaster and enter the code. Click Verify Email.
- Fill in your name, password, date of birth, and gender. Agree to the Terms of Use.
- Click Create Account. You can now access your Ticketmaster account!
On the Ticketmaster mobile app, simply tap Sign Up on the login screen and follow the prompts to create your account.
Managing Your Ticketmaster Account
As a Ticketmaster account holder, you gain access to your personal Ticketmaster Dashboard. Here you can:
- View purchase history and ticket downloads
- Save payment methods for faster checkout
- Store mailing/shipping address
- Manage contacts you share tickets with
- Bookmark or get alerts about favorite events
- Sell extra tickets
- Access special offers and presales
- Change account settings and password
Your Dashboard provides a convenient hub to track and manage all your Ticketmaster transactions and details.
Purchasing Tickets with an Account
Having a Ticketmaster account makes buying tickets quicker and easier. Simply:
- Log into your account
- Search for an event and select tickets
- Verify your saved payment method and mailing address
- Complete checkout in just one click!
Your purchase will instantly be recorded in your account history. You can access your tickets for download or transfer any time.
Help and Support
Whether you use Ticketmaster as a registered user or guest, customer service is available to help with any issues. Contact Ticketmaster support via:
- Live online chat
- Email at [email protected]
- Telephone internationally at +1-800-653-8000 (toll-free within US/Canada)
Common inquiries relate to order status, delivery methods, seat assignments, exchanges, cancellations, and other purchase concerns. Customer service can also assist with creating, accessing, or updating your Ticketmaster account.
The Bottom Line
Ticketmaster does not require an account to search event listings, view seat maps and pricing, or complete ticket purchases. However, creating a free account unlocks perks like faster checkout, purchase history, special access, and easier ticket management. Guests simply need to enter information each time at checkout. With responsive customer service by phone, email, or chat, Ticketmaster aims to conveniently serve all users whether logged in or not.