Do I have a ticketmaster account?

If you’ve ever purchased tickets on Ticketmaster.com or through their mobile app, you likely already have a Ticketmaster account. Even if you checked out as a guest, Ticketmaster creates an account for you using the email address you provided at checkout. So as long as you used the same email address each time you purchased tickets, you have a single Ticketmaster account tied to that email, even if you don’t remember creating a password.

How to access your Ticketmaster account

If you want to access your Ticketmaster account, go to Ticketmaster.com and click “Sign In” at the top right. On the sign in page, click “Forgot password?” and enter the email address you used to purchase tickets. Ticketmaster will send you a password reset link if an account is found associated with that email. Click the link to create a new password and gain access to your account.

Once signed in, you’ll be able to see all past and upcoming ticket orders, save payment information for faster checkout, get alerts about favorite artists touring, and access any Ticketmaster gift cards or credits associated with your account.

Benefits of having a Ticketmaster account

Here are some of the key benefits of accessing your Ticketmaster account:

• View and manage upcoming and past Ticketmaster orders
• Store multiple shipping addresses for convenience
• Save credit card or PayPal information for faster checkout
• Get alerts when your favorite artists announce tours or events go on sale
• Store Ticketmaster gift cards or credits and easily apply them at checkout
• Track ticket transfers, sales, and purchases if you use Ticketmaster’s ticket exchange
• Easily access tickets you’ve stored in Apple Wallet or Google Pay
• Take advantage of loyalty programs and special offers for account holders

Creating a new Ticketmaster account

If you realize you’ve purchased Ticketmaster tickets under different email addresses that aren’t connected, you may want to create one unified Ticketmaster account.

Here’s how to create a new Ticketmaster account from scratch:

1. Go to Ticketmaster.com and click “Sign Up” at the top right.
2. Enter your email address and click “Continue.”
3. Fill in your name, password, and any other requested profile information.
4. Click “Continue” to complete your account setup.

Once you have a new account created, you can contact Ticketmaster Customer Support to request they merge any previous purchases with different emails into your new unified account.

Recovering username or resetting password

If you can’t remember your Ticketmaster username or password, use the “Forgot password?” link on the Ticketmaster sign in page. You’ll need to enter the email address associated with your account.

Ticketmaster will email you a link to reset your password. Click it, create a new password, and then you’ll be able to log in to your account.

If you don’t receive the password reset email from Ticketmaster, check your spam folder. If it’s not there, try the password reset flow again and use any other email addresses you may have used to purchase tickets in the past.

Contacting Ticketmaster for account help

If you cannot access your Ticketmaster account through the password reset process, you’ll need to contact their customer service team directly for assistance.

Here are some ways to get in touch with a Ticketmaster representative for account help:

• Call Ticketmaster Customer Service at 1-800-653-8000 (toll-free)
• Reach out on Twitter or Facebook
• Use the online contact form to explain your issue
• Look for a live chat widget on Ticketmaster.com during business hours

When you reach a representative, be ready to provide identifying details like your name, email address(es), phone number, and any past order numbers. With this information, they can search for any existing accounts or single purchases associated with you.

Troubleshooting tips

Here are some troubleshooting tips if you’re having issues accessing or creating a Ticketmaster account:

• Try clearing your browser cookies and cache before attempting to sign in or reset your password. This resolves login issues in some cases.
• Double check that you’re visiting the correct website for your country. Ticketmaster has regional sites like Ticketmaster.com, Ticketmaster.ca, Ticketmaster.co.uk, etc.
• If resetting password doesn’t work, try using an incognito or private browsing window, which won’t be logged in to any other Ticketmaster account.
• Be sure to check for typos in the email address you’re using. A minor misspelling could be associated with a different account.
• Try signing up for a new account with your email completely from scratch. You’ll then get an error if an account already exists.

Following the tips in this guide, you should be able to access, create, or recover your Ticketmaster account. Having an account makes the ticket buying process smoother, while giving you better access to your upcoming events and orders.