Yes, you can absolutely use your phone to access Ticketmaster and manage your tickets. Ticketmaster has a mobile website as well as iPhone and Android apps that allow you to fully utilize Ticketmaster’s services right from your smartphone.
Using the Mobile Website
The Ticketmaster mobile website contains all the same features as the desktop site, just optimized for smaller screens. You can:
– Browse upcoming events and available tickets
– Purchase tickets securely with just a few taps
– Access your Ticketmaster account to view purchased tickets
– Receive digital tickets directly to your phone to scan at the venue
– Sell tickets you can no longer use
– Get help from Ticketmaster customer service
The mobile website works great on any smartphone browser. Just go to ticketmaster.com from your phone’s web browser to access it.
Ticketmaster Apps
For the best experience, download the official Ticketmaster app for your device type:
– Ticketmaster app for iPhone/iOS
– Ticketmaster app for Android
The apps make it even easier to find events, buy tickets, manage your account, and more. Key features include:
– Browse events happening near your location
– Get notifications about upcoming shows for your favorite artists
– Store tickets directly in the app for easy access
– List tickets you have for sale to other fans
– Contact customer support and track order status
The apps also allow convenient features like using your phone’s camera to scan tickets at the venue entrance. You’ll get the full Ticketmaster experience tailored for your phone.
Getting Tickets on Your Phone
When you purchase tickets on Ticketmaster from your phone, you’ll get digital tickets that can be accessed right through the website or app. There are a few ways your tickets can be delivered:
– Ticketmaster Account – Your purchased tickets will be stored in your Ticketmaster account, which you can access on your phone by logging in. You can view, manage, sell, and scan the tickets from here.
– Ticketmaster App – If you used the app to buy tickets, they will be visible right in the app for easy access. Just open the app to view and scan your tickets.
– Mobile Website – You can also access tickets bought on the mobile site by logging into your Ticketmaster account through the site.
– Email – You may also receive the tickets via email in some cases. Just open the email on your phone and click the attached ticket links.
As long as you have an internet connection, you can conveniently pull up your tickets at any time by signing into your Ticketmaster account on your phone.
Getting Support from Your Phone
If you ever need assistance with your Ticketmaster tickets, the mobile website and apps make it easy to get support:
– There is a Help section with FAQs, how-to guides, and service chat.
– You can manage your personal account details and ticket orders.
– Customer service agents are available via phone or online chat.
– You can track the status of ticket orders and deliveries.
Ticketmaster provides 24/7 customer support, so you can get assistance directly from your smartphone when issues arise. Whether you need help checking order status, changing delivery options, recovering account access, or troubleshooting mobile ticket problems, their team is available to you on your phone.
Key Takeaways
In summary, key points about using Ticketmaster on your phone:
– Access the full Ticketmaster experience on mobile website or smartphone apps
– Securely purchase event tickets right from your phone
– Receive digital tickets to your account, email, or mobile app
– Conveniently view and scan mobile tickets anytime
– Get customer support, manage account, and track orders
– Ticketmaster is optimized for complete mobile functionality
So you can manage all parts of the ticket-buying process directly from your iPhone, Android, or other mobile device. As long as you have internet access, Ticketmaster provides a convenient way to find and get tickets for any event right on your phone.
Frequently Asked Questions
Is the Ticketmaster mobile app free?
Yes, the Ticketmaster mobile app is free to download and use on iPhone and Android devices. You are only charged for the ticket purchases you make through the app.
Can you scan mobile tickets at the event?
Yes, you can scan mobile tickets from your phone at the event entrance in most cases. Ticketmaster allows digital ticketing that can be scanned right from your phone screen or mobile app to gain entry.
What if my phone dies or loses signal?
If your phone battery dies or loses internet connection, you may not be able to access your digital tickets. It is best to screen shot or print out a back-up of the tickets before the event just in case. You can also try connecting to the venue’s wifi to re-access them if needed.
Can someone else use my digital tickets?
It depends on the event policy, but generally no – Ticketmaster digital tickets are tied to your account or device ID and cannot be forwarded and used by someone else in most cases. To transfer or sell tickets, you would need to do so officially through Ticketmaster.
Is the Ticketmaster mobile site secure?
Yes, the Ticketmaster mobile website uses secure encryption technology to protect your data and transactions. Purchasing tickets and accessing accounts through the mobile site is safe and secure.
Comparing Mobile Ticket Options
| Option | Pros | Cons |
|---|---|---|
| Mobile website | – Works on any phone browser – Simple to access and use |
– No native app features – Smaller screen space |
| iPhone app | – Native iOS experience – Seamless Apple integration |
– iPhone only |
| Android app | – Native Android experience – Works with any Android device |
– Android only |
Conclusion
In conclusion, Ticketmaster provides comprehensive mobile support that allows you to fully search, buy, manage, and use event tickets directly from your smartphone. Using the mobile website or Ticketmaster’s iOS and Android apps, you can handle the entire ticket process from anywhere using just your phone. Key features like digital ticketing, account management, and customer service give you a seamless experience across devices.