Quick Answer
Ticketmaster does not allow the resale or transfer of will call tickets. Will call tickets must be picked up by the original purchaser at the venue with a valid photo ID matching the name on the ticket order. This policy is in place to prevent scalping and ensure tickets end up in the hands of genuine fans rather than resellers charging inflated prices. There are a few limited exceptions, but in general it is against Ticketmaster’s terms of use to resell or transfer will call tickets.
What are Ticketmaster will call tickets?
Ticketmaster will call tickets are tickets that are not delivered electronically or by mail, but rather held for pickup at the venue’s box office. When completing a Ticketmaster order, customers have the option to select will call delivery.
With will call, the tickets are printed and held at the venue under the customer’s name. To collect the tickets, the original purchaser must present valid photo ID matching the name on the ticket order. This allows venues to ensure the tickets end up with the intended customer.
Some key points about Ticketmaster will call tickets:
- Only available for ticket orders, not re sales
- Must be picked up by the original purchaser
- Photo ID is required for pickup
- Available for most Ticketmaster events
- Allows customers to avoid delivery fees
- Prevents lost or stolen tickets
The main purpose of will call is convenience and security. It gives customers peace of mind knowing their tickets will be waiting for them at the venue box office.
Why can’t you resell Ticketmaster will call tickets?
Ticketmaster does not allow the resale or transfer of will call tickets to another person. Their terms of use expressly prohibit reselling will call tickets in any manner.
There are a few key reasons Ticketmaster enforces this policy:
Prevent Scalping
A major reason is to prevent ticket scalping. Scalpers exploit popular events by buying up large quantities of tickets and reselling them at inflated prices. By requiring will call tickets to be picked up by the original purchaser, Ticketmaster limits the ability for scalpers to resell those tickets.
Security
Requiring a photo ID also improves security. It prevents stolen tickets from being picked up by someone other than the original purchaser. Even if a ticket order confirmation is obtained illicitly, the tickets cannot be collected without matching ID.
Customer Service
The policy enhances customer service for fans. Tickets can be left at will call until show date, allowing customers to exchange tickets if needed. If tickets could be resold and transferred multiple times, it would create confusion and complicate customer service.
Artist and event organizer wishes
Restricting will call tickets also respects the preferences of artists, teams, and event organizers. Many want tickets to go directly to real fans rather than scalpers and resellers. Enforcing will call pickup deters mass scalping and transfers.
So in summary, the will call policy aims to improve security, fan experience, and prevent scalping. Ticketmaster enforces it strictly across all will call ticket orders.
Are there any exceptions?
While Ticketmaster does prohibit reselling will call tickets, there are a few limited exceptions:
Gifting tickets
Ticketmaster does allow you to gift will call tickets to friends and family. As the original purchaser, you can authorize the tickets to be picked up in someone else’s name by contacting Ticketmaster customer service. Proper documentation is required.
Event organizer approval
For some major events, the promoter or organizer can authorize transfers if there are extenuating circumstances. This requires direct approval on their end.
Ticket exchanges
Customers are allowed to exchange will call tickets for another showing of the same event. You must work directly with the venue’s box office for exchanges.
Aside from these exceptions, Ticketmaster typically enforces the non-transferable policy for will call orders. Reselling or exchanging the tickets in any unofficial capacity goes against their terms.
What happens if you try to resell will call tickets?
If you attempt to resell or transfer Ticketmaster will call tickets, here are some potential consequences:
- The new recipient will be denied entry. The tickets must be picked up by the original purchaser with matching ID.
- Your Ticketmaster account may be banned from future purchases if you repeatedly violate the terms.
- For high-profile events, Ticketmaster may work with law enforcement to identify egregious ticket scalpers.
At best, any recipient you sell or give the tickets to will be turned away at the box office. At worst, you may face account suspension or legal penalties.
It’s important to understand that trying to sell on or transfer will call tickets violates the Ticketmaster terms and conditions you agree to when making the purchase. They take this policy seriously given the prevalence of ticket scalping.
Can you pick up will call tickets without ID?
Ticketmaster requires a valid photo ID matching the ticket purchaser’s name in order to pick up will call tickets. The person collecting the tickets must show:
– A government-issued photo ID, such as a driver’s license or passport.
– The ID must match the exact name used on the Ticketmaster order.
This is strictly enforced at venue box offices. Without proper ID, they will not release will call tickets to anyone other than the original purchaser.
The only potential exception is if the original purchaser contacts Ticketmaster in advance and explicitly authorizes someone else to pick up the tickets. This requires formal written approval from Ticketmaster.
But in general, anyone seeking to collect will call tickets from the box office must present an ID that matches the ticket order. This mandatory ID check ensures the security of the tickets and prevents unauthorized pickup.
Can you change Ticketmaster will call tickets to digital tickets?
For most events and venues, Ticketmaster does not allow changing will call tickets to digital delivery after an order is placed:
– Will call tickets are non-transferrable, while digital tickets can be freely transferred.
– Changing delivery method would enable the tickets to be resold after purchase.
– Ticketmaster aims to prevent scalping and resales, particularly for high-demand events.
However, for some events, there may be an option to switch the delivery method to digital tickets for a fee through Ticketmaster customer support. This would require:
- Contacting Ticketmaster directly by phone or online chat.
- Verifying your identity as the original ticket purchaser.
- Paying a delivery method change fee, which varies based on event.
- Digital tickets being enabled for that specific event.
So while not impossible, changing Ticketmaster will call tickets to digital is difficult by design. This deters scalpers from exploiting the conversions to resell tickets.
In most cases, your best option is to simply keep the tickets at will call or list them officially for resale back through Ticketmaster if allowed.
Can you sell Ticketmaster will call tickets on StubHub?
You cannot sell Ticketmaster will call tickets on StubHub or other secondary marketplaces because they cannot be transferred or delivered digitally.
StubHub requires sellers to electronically transfer tickets to buyers through its platform. But Ticketmaster will call tickets:
- Must be physically picked up at the venue by the original purchaser.
- Cannot be electronically transferred to someone else after purchase.
So there is no valid way for a reseller to deliver will call tickets to a StubHub buyer. Any listing for will call tickets on StubHub would violate Ticketmaster’s resale terms and be considered fraudulent.
If you purchased Ticketmaster tickets you can no longer use, you must officially relist them through Ticketmaster’s verified resale platform. This allows them to validate and facilitate the transfer.
But ideally, avoid will call if you may need to resell tickets. Opt for digital delivery instead so they can be securely transferred if needed.
Can you sell Ticketmaster will call tickets on Craigslist or Facebook?
It is against Ticketmaster’s terms of use to resell will call tickets on Craigslist, Facebook Marketplace or other informal platforms. As the original ticket purchaser, you are prohibited from reselling will call tickets:
- The tickets are non-transferrable and must be picked up by you with ID.
- Informal platforms like Craigslist have no mechanisms to securely validate and facilitate transfers.
- Reselling the tickets this way often constitutes illegal scalping.
- You could face cancellation of your Ticketmaster account or other penalties.
Any buyer responding to a Craigslist or Facebook Marketplace ad also risks being denied entry. Without formal transfer through Ticketmaster, the will call tickets are still tied to the original purchaser in the box office system.
Instead of posting on casual platforms, your only option is to resell will call tickets back to Ticketmaster if resales are enabled for that event. This formally transfers the tickets to another fan verified by Ticketmaster.
While tempting to avoid fees, reselling will call tickets unofficially violates Ticketmaster’s terms and should be avoided by both buyers and sellers.
Mistakes to avoid when reselling Ticketmaster will call tickets
Here are some common mistakes to avoid if attempting to resell or transfer Ticketmaster will call tickets:
- Simply giving the ticket barcode or confirmation number to the recipient. This does not officially transfer the tickets.
- Selling them on Craigslist, Facebook, eBay or other informal platforms.
- Assuming the venue will allow someone else to pick them up with just the confirmation.
- Not closely reading Ticketmaster’s resale terms and conditions for the event.
- Attempting to change the ticket delivery method after purchase as a workaround.
- Listing them on a secondary marketplace like StubHub that requires transfer.
The only way to properly resell Ticketmaster will call tickets is through their verified resale platform IF transfers are allowed for that event. Any other method violates the terms and rights of the tickets.
Carefully review Ticketmaster’s policies before purchasing will call tickets and understand the restrictions. If you may need to resell the tickets later, choose digital delivery instead. This avoids any issues down the line if you can’t attend.
Key takeaways on reselling Ticketmaster will call tickets
Some key points to remember about Ticketmaster will call tickets:
- They cannot be resold or transferred – only the original purchaser can pick them up with an ID.
- Reselling them violates Ticketmaster’s terms and conditions.
- The only authorized way to resell is through Ticketmaster’s verified resale platform IF enabled.
- Buyers should avoid purchasing them on unauthorized secondary sites.
- If you may need to resell later, choose digital delivery instead of will call.
- Ticketmaster strictly enforces will call policies to deter scalping and scams.
Understanding the limitations upfront can avoid headaches if you’re unable to attend an event. Be an informed consumer when selecting Ticketmaster delivery options.
Conclusion
In summary, Ticketmaster does not allow will call tickets to be resold or transferred under normal circumstances. The original purchaser must pick them up directly at the venue box office using a valid photo ID matching the ticket order. This deters scalping and ensures tickets reach real fans.
There are isolated exceptions if Ticketmaster formally authorizes a transfer due to extenuating circumstances. But in general, reselling or transferring will call tickets violates Ticketmaster’s terms of use. Buyers should beware of any secondary sales as the tickets may be invalid.
When buying tickets, carefully consider whether will call or digital delivery makes sense based on the resale flexibility needed. If unsure, digital tickets provide more options to securely transfer them if plans change. With some foresight, fans can avoid the pitfalls of Ticketmaster’s strict will call policy.