Having a Ticketmaster account can make purchasing tickets for concerts and events much easier. With an account, you can store your payment information, save your preferences, get access to presales, and more. But can you use the same Ticketmaster account if you are traveling or moving to a different country?
Quick Answer
Unfortunately, Ticketmaster accounts are country-specific, meaning you cannot use the same account across different Ticketmaster sites in various countries. Each country has its own Ticketmaster website and account system. So if you try to log in with your account info from one country on another country’s Ticketmaster site, it will not work.
Examining Ticketmaster’s Country Sites
Ticketmaster operates localized sites for dozens of countries around the world. Some examples include:
- United States – ticketmaster.com
- Canada – ticketmaster.ca
- United Kingdom – ticketmaster.co.uk
- Ireland – ticketmaster.ie
- Australia – ticketmaster.com.au
- New Zealand – ticketmaster.co.nz
- Mexico – ticketmaster.com.mx
- Brazil – ingresso.com
- Argentina – ticketek.com.ar
- Germany – ticketmaster.de
- Spain – ticketmaster.es
- Italy – ticketmaster.it
- France – ticketmaster.fr
- Netherlands – ticketmaster.nl
As you can see, each country has its own unique Ticketmaster URL. This is because each site operates as a separate entity with its own inventory, events, and user accounts.
Why Accounts Are Not Transferable
There are a few key reasons why Ticketmaster accounts cannot be used across different country sites:
Separate inventories
Each Ticketmaster country site has its own unique inventory of events, venues, and tickets. Your account in one country does not give you access to tickets and events in another country’s Ticketmaster territory.
Different currencies
Ticket prices are listed in local currency on each localized site. Your account is tied to one currency, so it cannot be used on sites with a different currency.
Specific partnerships
Ticketmaster has unique partnerships and business agreements with promoters, teams, venues, and other clients in each country. Accounts are limited to the country they are associated with.
User preferences and history
Your account stores your preferences, transaction history, saved payment methods and other user-specific data that is separate in each country.
Separate account systems
The account registration, login databases, and account management platforms are set up separately for each Ticketmaster country site.
When You Need a New Account
Any time you are accessing Ticketmaster in a different country than the one your account was created in, you will have to create a new account specifically for that country’s Ticketmaster territory. Situations where you would need a separate account include:
Traveling internationally
If you are traveling to another country and want to use Ticketmaster to purchase tickets to events there, you cannot use your account from back home. You’ll have to create a new one on that country’s Ticketmaster site.
Moving to or living in another country
Relocating to a new country for a period of time or permanently means starting fresh with a new Ticketmaster account for your new place of residence.
Purchasing tickets from overseas
If there is a concert or event in another country that you want tickets for, you have to buy them on that country’s Ticketmaster using a local account.
Tips for Managing Multiple Accounts
If you end up needing to create Ticketmaster accounts in two or more different countries, here are some tips for keeping everything organized:
Use your email
Register each account with the same email address. This way you can manage everything from one central inbox.
Add account details
Include details in the account username or profile, such as “Australia” or “UK” so you remember which login is for which country.
Save passwords securely
Use a password manager to store logins and passwords for each account.
Turn on purchase notifications
Receive email or SMS notifications every time a purchase is made on each account so there are no surprises.
Check your accounts regularly
Periodically log into each country’s account to check for upcoming events, presales, payment information, and other activity.
Contacting Ticketmaster Support
If you ever run into issues using your Ticketmaster accounts across different countries, you can contact their customer support team for assistance. Each localized Ticketmaster site has its own support contacts:
United States
Website: ticketmaster.com/support
Email: [email protected]
Phone: +1 800-653-8000
United Kingdom
Website: ticketmaster.co.uk/contact
Email: [email protected]
Phone: +44 333 320 2849
Australia
Website: ticketmaster.com.au/help
Email: [email protected]
Phone: +61 280 735 921
Spain
Website: ticketmaster.es/contacto
Email: [email protected]
Phone: +34 902 044 226
Conclusion
Ticketmaster accounts are designed to be used within the country they are registered in. While inconvenient for globetrotting music fans, this allows Ticketmaster to operate customized sites and inventory in each location. If you need to access Ticketmaster in multiple countries, create separate accounts for the best experience. With good organization and customer support, you can easily manage accounts across borders.