Using your phone as a ticket for events booked through Ticketmaster is a convenient option offered by the ticket sales and distribution company. With mobile tickets, customers can purchase event tickets online via the Ticketmaster website or app and have their tickets delivered directly to their smartphone. This allows for contactless ticket management without the need to print out physical tickets. Customers can easily access their Ticketmaster tickets on their phone and even transfer them to friends’ devices as needed. Overall, mobile tickets provide added convenience and flexibility for Ticketmaster users.
Benefits of Using Your Phone as a Ticket for Ticketmaster
There are several benefits to using your phone as an event ticket for Ticketmaster:
Convenience
Having tickets on your phone is highly convenient compared to printed paper tickets. You don’t have to worry about forgetting tickets at home or losing printed copies. Your tickets are easily accessible from your smartphone at all times. This also makes transferring tickets to friends simple if you cannot attend an event anymore.
Security
Mobile tickets come with unique barcode technology that rotates frequently to prevent duplication or counterfeiting. The unique rotating barcode provides enhanced security and peace of mind compared to paper tickets.
Contactless Entry
With mobile tickets, you can scan your phone at the event venue for contactless entry. This allows you to avoid crowding at ticket collection points and minimize contact with surfaces. Contactless entry is especially helpful during the pandemic but provides convenience at any time.
Eco-Friendly
Using mobile tickets reduces paper waste and excess printing compared to physical ticket copies. In this way, digital tickets are an eco-friendly ticket option that can lower environmental impacts through reduced use of resources.
Interactive Features
Mobile ticketing comes with interactive features like seat maps or upgrades not available with printed tickets. You can easily manage seats, upgrades or additional purchases through the Ticketmaster app.
Requirements for Using Your Phone as a Ticketmaster Ticket
To use your phone properly as an event ticket with Ticketmaster, there are some requirements to keep in mind:
Smartphone Required
You will need a modern smartphone in order to access mobile tickets from Ticketmaster. Make sure you have an iPhone or Android device that can download apps and display digital barcodes. Older basic cell phone models likely won’t be sufficient.
Data/Internet Connection
Since tickets are accessed through the Ticketmaster app, you’ll need an internet connection on your phone to retrieve your ticket. If you are unsure of wifi or cell service at the event, screenshot your ticket barcode to be safe. Downloading tickets in advance over wifi is recommended.
Keep Phone Charged
To access your digital ticket, keep your smartphone charged up to 100% before heading to the event. Bring a portable charging pack as backup to avoid your phone dying and being unable to access your ticket.
Ticketmaster Account
To receive mobile tickets initially, you’ll need an existing Ticketmaster account with your personal info, email and smartphone model registered. Tickets are delivered specifically to your registered device.
Latest App Version
Use the latest updated version of the Ticketmaster app on your smartphone. Older app versions may not support mobile ticketing, so update ahead of the event.
Screen Brightness
Make sure your screen brightness is turned up when scanning your ticket so the barcode is clearly visible to be scanned. Avoid glare by scanning your phone screen straight on.
Ticket Transfer Setup
If wanting to transfer a ticket to someone else, ensure your Ticketmaster account has ticket transfer enabled and setup ahead of time through your account settings.
How Digital Tickets Work on Ticketmaster
Here is an overview of how mobile ticketing works with Ticketmaster:
Purchase Tickets
– Purchase event tickets as normal on Ticketmaster’s website or mobile app. When checking out, select “mobile ticket delivery” for your ticket method.
Get Text Confirmation
– You’ll receive a text message confirmation when your Ticketmaster order is completed, with details on accessing your mobile tickets.
Download Ticketmaster App
– Download and install the Ticketmaster app from your device’s app store if you don’t already have it. Sign into your Ticketmaster account on the app.
Access Tickets in App
– Your purchased event tickets will be visible in the Ticketmaster app. You can tap into the event to view and manage your mobile tickets.
Ticket Barcode
– Each mobile ticket will display a unique barcode needed to scan at the event entrance for access. Barcodes refresh frequently as a security measure.
Attend Event
– When arriving at the event, open your Ticketmaster app and display your rotating ticket barcode for scanning at the gate or turnstiles. This will validate and record your ticket entry.
Troubleshooting
– If a ticket doesn’t scan properly, you may need to manually refresh it in the app or call Ticketmaster support if issues persist. Connect to wifi or check your cell signal.
Transferring Ticketmaster Tickets to Another Phone
If you need to transfer a Ticketmaster mobile ticket to another smartphone, follow these steps:
Turn on Ticket Transfer
– In your Ticketmaster account, ensure you have ticket transfer enabled under your account settings. This allows sending tickets electronically.
Open Your Ticket in App
– In the Ticketmaster app, tap into your specific event ticket that you want to transfer to another device.
Select Transfer Option
– Tap the transfer ticket option. This will walk you through the steps to transfer that mobile pass to someone else.
Enter Details
– Enter the recipient’s name, email or mobile number. Double check details as transfers can’t be undone.
Confirm Transfer
– Review the transfer details and confirm the ticket transfer. The mobile ticket barcode will no longer work on your device.
New Recipient Details
– The transfer recipient will receive details on claiming their ticket by downloading the Ticketmaster app and registering their device.
New User Claims Ticket
– Once registered, the ticket will appear in the recipient’s Ticketmaster app. They can use this for entry by displaying the mobile barcode.
Troubleshooting Mobile Tickets from Ticketmaster
If you experience any issues with Ticketmaster mobile ticketing, here are some troubleshooting tips:
Refresh the App
Force close and restart the Ticketmaster app if your tickets aren’t displaying properly. This will refresh the data.
Re-download Tickets
If tickets seem to disappear from your app, try re-downloading them through your Ticketmaster account.
Restart Your Phone
Sometimes restarting your smartphone can clear up technical issues with mobile tickets not appearing correctly in the app.
Update the App
Make sure you have the latest Ticketmaster app version. Old versions may have bugs preventing mobile ticketing from working properly.
Contact Ticketmaster
Get in touch with Ticketmaster Fan Support if you cannot access your tickets no matter what. They can investigate and resend ticket data.
Screenshot Barcodes
Take screenshots of your ticket barcodes as a backup in case of any app issues. Screenshots can be used at event entry if needed.
Check Connectivity
Ensure you have a strong wifi or cellular data connection. Weak connections can disrupt ticket downloads and barcodes.
Adjust Screen Brightness
If ticket barcodes aren’t scanning properly, increase your smartphone screen brightness and avoid glare for better visibility.
FAQs About Mobile Ticketing on Ticketmaster
Here are answers to some frequently asked questions about using your phone for Ticketmaster tickets:
Can I use a mobile ticket if my phone dies?
No, you need your phone powered on to access your digital ticket. Make sure your phone is fully charged before heading to the event. Consider bringing a portable charger as backup.
Where do I find my mobile tickets in the app?
Open the Ticketmaster app and tap on the specific event you purchased tickets for. This will display your mobile tickets and barcodes ready for use.
Can mobile tickets be counterfeited or duplicated?
It is highly unlikely due to the frequently rotating barcode technology. Each digital barcode is uniquely generated and refreshed to prevent duplication.
Can I print out my mobile ticket instead?
Mobile tickets are meant for smartphone screens only. Printing physical copies defeats the purpose of contactless digital ticketing.
What if my phone breaks before the event?
Contact Ticketmaster immediately if your registered smartphone is damaged or lost. They can transfer your tickets to a new device or reissue new ones.
Do mobile tickets work offline without internet?
An internet connection is required to retrieve and display your ticket initially. Screenshot barcodes as a backup for areas with no connectivity.
How early before an event can I access my tickets?
Mobile tickets are generally available within the Ticketmaster app 48 hours prior to the event start time. Check your specific event for details.
Conclusion
Using your smartphone as a mobile ticket for Ticketmaster events provides convenient access to your event passes without the hassles of printed tickets. As long as you follow the requirements like upgrading to the latest app version, keeping your phone charged, and enabling ticket transfers, you can fully utilize the benefits of contactless digital ticketing. Mobile tickets offer security, ease of use, and eco-friendliness for a streamlined event-going experience. Just remember the basics like strong wifi connections, proper screen brightness, and Ticketmaster account setup to avoid any hiccups when using your phone as your ticket.