If you purchased ticketmaster tickets but can no longer attend the event, you may be wondering if you can transfer or sell your tickets to someone else. The short answer is yes, Ticketmaster does allow ticket transfers in many cases. However, there are some important things to know about transferring Ticketmaster tickets to ensure a smooth process.
How ticket transfers work on Ticketmaster
Ticketmaster has a ticket transfer feature that allows the original ticket purchaser to electronically transfer tickets to someone else through their Ticketmaster account. This is done by accessing your Ticketmaster account online or through the mobile app and selecting the “Transfer Tickets” option.
You will need to enter the recipient’s name, email address or mobile number. Ticketmaster will send the recipient a transfer notification and they will need to accept the transfer and set up their own Ticketmaster account in order to receive the tickets. Once accepted, the tickets are transferred from your account into the recipient’s account.
It’s important to note that when you transfer Ticketmaster tickets, your name is removed and replaced with the recipient’s name. So you are completely handing off the tickets to someone else.
Transfer fees and requirements
Ticketmaster does charge a per-ticket transfer fee, usually around $5-$10 per ticket. This covers the costs of facilitating the secure ticket transfer. All transfer fees will be shown upfront before you complete the transfer.
Both you and the recipient must have a Ticketmaster account in order to transfer tickets. If the recipient doesn’t have an account, they will need to create one to complete the transfer.
For mobile tickets, make sure you and the recipient use the latest version of the Ticketmaster app. Older versions may not support mobile ticket transfers.
Transfer deadlines and restrictions
Ticket transfers on Ticketmaster must be completed before the event starts. You can’t transfer tickets after the event has begun. Deadlines are usually 1-24 hours before the event’s start time.
Some tickets can’t be transferred at all, such as student or military discount tickets that require ID verification. There may also be venue-specific transfer restrictions, so check the event details.
If you purchased “Credit Card Entry” mobile tickets that are tied to your credit card for entry, these usually can’t be transferred and you would need to sell and re-purchase the tickets.
Transferring tickets bought from a season ticket holder
If you purchased tickets from someone who is a season ticket holder or ticket reseller, there may be additional restrictions. Season ticket holders often can’t electronically transfer their tickets via Ticketmaster. You would need to obtain a physical paper ticket from the season ticket holder for entry.
For resellers or secondary markets, you typically can’t transfer those tickets either. You would need to contact the reseller for their transfer or refund policy.
Selling transferred tickets
Keep in mind that transferred tickets can be posted for resale only within the Ticketmaster marketplace. The recipient can’t list them on a secondary site like StubHub. This ensures tickets stay within the official Ticketmaster ecosystem.
Transferring partially used tickets
For multi-day events like festivals or sports seasons, if you attended one day but can’t make it to other days, you can partially transfer the unused days. Partial transfers will show which dates have been transferred versus which you will still use.
What if I can’t transfer tickets?
If ticket transfers are restricted for your event, you still have options:
- Some events allow you to contact the box office and request a name change on the tickets.
- You can sell them within the Ticketmaster Verified Resale marketplace.
- Gift unused tickets to someone you know who can attend.
- Donate tickets to charity, Ticketmaster allows charity ticket donations.
- As a last resort, tickets purchased directly via Ticketmaster can be refunded (fees are non-refundable).
Tips for smoothly transferring tickets
- Transfer as early as possible, don’t wait until last minute.
- Double check all recipient contact info before transferring.
- Make sure both parties use the latest Ticketmaster app version.
- Review any event-specific transfer deadlines or restrictions.
- Only transfer tickets via official Ticketmaster channels for security.
- Confirm the recipient has successfully accepted the transfer.
- Print or screenshot the transfer confirmation for your records.
Transferring tickets as gifts
Ticket transfers make great last minute gifts for birthdays, holidays, anniversaries, and more. However, there are some best practices around gifting transferred tickets:
- Tell the recipient you will be transferring tickets to them so they know to expect the transfer notification.
- Make sure you provide their current contact info to avoid transfer issues.
- Give them enough time to set up a Ticketmaster account to accept the tickets.
- Print the transfer confirmation as a gift along with the tickets.
- Send them event/venue details so they know what to expect.
- Offer to help if they run into any problems with the transfer.
With some planning ahead, transferring Ticketmaster tickets makes gifting live event tickets quick and easy.
FAQs about transferring Ticketmaster tickets
Is there a time limit to transfer tickets?
Yes, tickets can only be transferred before an event starts, usually 1-24 hours before showtime. Deadlines vary by event.
What if I don’t have the Ticketmaster app?
You can access your Ticketmaster account and transfer tickets online via the Ticketmaster website, you don’t need the app. However the app provides the most seamless transfer experience.
Can I transfer tickets to someone in another country?
Yes, Ticketmaster allows international ticket transfers. The recipient will need to set up a local Ticketmaster account for their country.
Do I get a refund if I transfer tickets?
No, if you transfer tickets you do not get a refund. The tickets are relinquished to the recipient. Any fees paid are non-refundable.
What if my tickets say “non-transferrable”?
If your ticket specifically says non-transferrable, then unfortunately you cannot electronically transfer them via Ticketmaster. You would need to check with the official box office on any exceptions or options.
Conclusion
Ticketmaster provides a convenient way to electronically transfer tickets directly to someone else. By following Ticketmaster’s transfer policies and deadlines, recipients can gain access to tickets you can no longer use. Just be sure to plan ahead, confirm details, use official transfer methods, and double check the tickets were accepted to ensure a smooth handoff.
