Going to a concert, sports game, or other event can be an exciting experience. After buying your tickets on Ticketmaster, you likely want an easy way to get into the venue without having to print paper tickets. Thankfully, Ticketmaster offers digital ticketing options so you can display your tickets right on your smartphone.
Can you show Ticketmaster tickets on your phone?
Yes, you can absolutely show Ticketmaster tickets on your phone! Ticketmaster has mobile ticketing available for the majority of events. With mobile tickets, you can view your tickets on your smartphone anytime without needing to print them.
Ticketmaster mobile tickets include a barcode that will be scanned when you enter the event. As long as your phone screen is bright and the barcode is clearly displayed, venue staff should be able to scan it and grant you entry. Some venues may have mobile ticket scanners to scan your screen, while others may visually inspect and manually enter the barcode.
How do I get my Ticketmaster tickets on my phone?
Getting your Ticketmaster tickets onto your phone is easy! Here are the steps:
- Purchase your tickets on Ticketmaster.com or the Ticketmaster app. Make sure to select “Mobile Delivery” as the delivery method.
- You’ll receive an email confirmation with your order number.
- Open the Ticketmaster app on your smartphone and log into your Ticketmaster account.
- Your purchased tickets will now be visible in the app. Tap on them to view the barcode.
- If using an iPhone, add your tickets to your Apple Wallet for easy access.
As long as you selected mobile delivery during checkout, your tickets will be viewable in the Ticketmaster app up until showtime. Within the app, you can easily transfer tickets to friends or sell them if needed.
What if I can’t access my tickets on my phone?
In some cases, you may run into issues accessing your mobile tickets on your phone. Here are some things to try:
- Make sure your Ticketmaster app is up-to-date and that your phone has service or WiFi access.
- Force quit and re-open the Ticketmaster app if your tickets aren’t appearing.
- Double check that mobile delivery was selected during checkout.
- Call or email Ticketmaster Customer Support if still unable to access your tickets.
If for some reason the tickets won’t display on your phone, you can also access and print them from your Ticketmaster.com account. However, mobile tickets are recommended for convenience.
What details are visible on the digital ticket?
Your Ticketmaster mobile tickets will display the following key details:
- Event name, date, time
- Venue location
- Your section, row, and seat number
- A scannable barcode
- Order number
The barcode is the most important element, as that will be scanned for entry. Make sure it is clearly visible and not blurry on your phone screen.
Do mobile tickets work for multiple tickets?
Yes, Ticketmaster mobile tickets work seamlessly if you purchased multiple tickets for an event. Each ticket will be visible separately in your Ticketmaster app account, with its own individual barcode. When entering the event, each person in your party can display their ticket on their phone to be scanned.
Can other people scan my ticket if I sent it to them?
Ticketmaster allows you to easily transfer mobile tickets to friends or family if needed. From the Ticketmaster app, use the ‘Transfer Tickets’ option to send tickets to a recipient. The tickets will then appear in their Ticketmaster account.
Once transferred, only the ticket recipient can display the barcode for entry – you will no longer have access to transferred tickets in your account. So yes, other people can display and use your ticket if you intentionally transfer it to them.
How early can I display my Ticketmaster ticket?
You can access your Ticketmaster mobile tickets anytime after purchase! There is no time restriction on when they can be displayed. Feel free to check out your ticket info and barcode as soon as your tickets are delivered.
That being said, you will likely only need to display your ticket when you arrive at the event. Some exceptions would be if you needed to show it earlier for will call pickup or to board a shuttle to the venue. Otherwise, aim to have it ready to display 30-60 minutes prior to the event start time.
Do mobile tickets expire?
Ticketmaster mobile tickets do not expire. They will remain accessible in your Ticketmaster account indefinitely, unless you transfer or sell them. Even if an event has passed, you can still view archived tickets.
The barcodes on the tickets do effectively “expire” once they have been scanned at the venue for entry. You cannot display the same ticket barcode multiple times. But the ticket itself will stay in your account for your records.
Can Ticketmaster tickets be fake or duplicated?
It’s highly unlikely for Ticketmaster mobile tickets to be fake or duplicated. Ticketmaster has secure digital ticketing technology that requires a unique barcode tied to the specific ticket for entry. Faking or duplicating a barcode that will properly scan is extremely difficult.
Purchasing tickets directly from Ticketmaster is the best way to guarantee authenticity. Avoid potentially fraudulent third-party sellers. As long as your tickets show up properly in your Ticketmaster account with a clear barcode, they should be legitimate. Contact Ticketmaster if you have any concerns over authenticity before the event.
Can I screen record or screenshot my Ticketmaster ticket?
It is not recommended to screenshot or screen record your entire Ticketmaster ticket, as this can increase fraud risk. However, you may want to take a photo of the venue details for your reference. Avoid exposing the full barcode.
For convenience, simply access your ticket within the Ticketmaster app. Storing a screenshot of the barcode can make it more prone to duplication. The safest option is keeping mobile tickets within the official Ticketmaster app and displaying them live when entering the event.
How does the barcode on a mobile ticket work?
The barcode on Ticketmaster mobile tickets acts as a unique identifier to grant access to the event. When scanned, it confirms your ticket purchase in Ticketmaster’s ticketing system and registers that your specific ticket has now been used for entry.
The barcode contains encrypted data tied specifically to that ticket and event. It works together with Ticketmaster’s ticketing software and systems. Venues are able to scan and read the barcode to verify validity. The barcode will come up as already used if someone tries to display the same ticket again.
What if my phone dies or the screen breaks?
Having phone issues like a dead battery or broken screen does not mean you lose access to your Ticketmaster tickets! Since the tickets are tied to your Ticketmaster account, you can simply log into your account on another device to access your ticket barcode.
If your phone dies, borrow a friend’s phone, go to the nearest shop, or find a venue charging station to log into the Ticketmaster app and show your ticket. Same idea if your screen cracks – log in on another device. As a backup, you can print tickets at home or call Ticketmaster.
Can I save Ticketmaster tickets to my digital wallet?
If you have an iPhone, you can conveniently add event tickets from Ticketmaster to your Apple Wallet for safe keeping and quick access. On iPhone, access your ticket in the Ticketmaster app and tap “Add to Apple Wallet”. The ticket will then appear in your Wallet app.
For Android phones, your Ticketmaster tickets will be accessible in the Ticketmaster app but cannot be added to Google Pay. However, Ticketmaster is one of the supported ticket providers for Google Pay so this useful integration may be enabled in the future.
Displaying Ticketmaster tickets on your smartphone offers a convenient, eco-friendly way to gain entry into events without the hassle of paper tickets. As mobile ticketing adoption increases, your smartphone will become even more invaluable for seamlessly gaining access to concerts, sports games, theater shows, and other events. Just don’t forget to charge your phone before heading to the venue!
- Ticketmaster mobile tickets allow you to view and display your tickets on your smartphone.
- To access your tickets on mobile, ensure you select mobile delivery during checkout and download the Ticketmaster app.
- Your mobile ticket will display important event details including seat location and a scannable barcode for entry.
- If you have iPhone, consider adding your Ticketmaster tickets to Apple Wallet for convenience.
- Make sure your ticket barcode is clearly scannable on your phone screen when entering the venue.