Having multiple tickets on your phone through the Ticketmaster app can be very convenient when attending events with friends or family. The Ticketmaster app allows you to store multiple tickets on a single device, eliminating the need to print tickets or carry around extras. This provides an easy way to manage everyone’s admission in your group.
Storing Multiple Tickets on the Ticketmaster App
The Ticketmaster app enables you to purchase tickets for multiple people and events all in one place. After buying tickets, they will automatically show up in your “My Tickets” section of the app. Each ticket will display details including the event name, date, seat location, and barcode.
To get multiple tickets in your app, simply complete the ticket purchase process for all of the seats and tickets you need. If purchasing separately, finish the transaction for each ticket. The tickets will accumulate in your account. There are no limits on how many can be stored.
If buying a group of tickets in a single order, add all of them to your cart and check out. Again, each ticket will then appear in your app ticket library upon completing the purchase.
Transferring Tickets
In addition to storing your own tickets, you can accept ticket transfers into your Ticketmaster account. If someone sends you a ticket, it will show up among your other tickets. This enables you to hold tickets for friends in your app as well.
To transfer tickets, the sender will need to access their Ticketmaster account online or in the app. They can select the ticket to transfer and input your email or mobile number to send it. You will receive a notification that you have a ticket pending and can choose to accept or decline the transfer.
Event Tickets for Multiple Days
If you are attending a multi-day event, like a festival or concert series, you may purchase tickets for different days. Your Ticketmaster account can hold tickets for various events across any timeframe. Each will be visible in your app as separate tickets labeled with the corresponding event and date.
Sporting Event Season Tickets
Season ticket holders for sports teams can also access all tickets on the Ticketmaster app. Each game ticket will show up individually marked with the game date and opponent. They can be managed just like any other event tickets.
Accessing Your Tickets
When arriving at an event, simply open your Ticketmaster app and go to “My Tickets.” Select the specific event you want to access. There will be a barcode displayed that can be scanned for entry. You can also view any other ticket details from this section.
If you have multiple tickets for the same event, each person in your party can open the app on their own phone. As long as the tickets are in their Ticketmaster account, the barcode will display for scanning. You do not need to transfer tickets to each person.
Connecting Multiple Accounts
If you need to access tickets stored on someone else’s Ticketmaster account, they can connect your accounts. From their account, they can send you an invitation to connect by inputting your email address or phone number.
Accept the invitation from the notification you receive. Once connected, you will see their ticket library in your app and can access any tickets. This prevents having to transfer every ticket individually.
Ticketmaster Mobile Entry Feature
Certain venues and events allow for Mobile Entry from the Ticketmaster app. If available, you will not need to display your barcode. Simply open the event in the app and select Mobile Entry. After verifying your location, your phone will store your digital ticket for entry.
With Mobile Entry, your entire party can gain admission by accessing the ticket on each of your devices. This provides added convenience for group entry.
Managing Multiple Tickets
Storing numerous event tickets on your phone can become difficult to organize. The Ticketmaster app provides some useful tools to keep your tickets sorted and easy to find.
Sort Tickets
In the “My Tickets” section, tap the filter icon in the upper right. You can select options to sort your tickets chronologically by date or alphabetically by event name. Sorting helps group tickets logically for quicker access.
Star Favorite Tickets
For important events you always want at the top, tap the star icon on the ticket details to favorite it. Your favorites will display before regular tickets for quick access.
Delete Old Tickets
Once an event has passed, delete the ticket from your account. Tap into the ticket details and select “Delete” to remove unneeded tickets and reduce clutter.
Download Tickets for Offline Access
If you will not have internet or data access at an event, you can download tickets to still access them. Tap the ticket and select “Download Ticket” to save it on your device offline.
Troubleshooting Problems
In certain situations, you may run into problems when trying to access tickets on your phone. Some troubleshooting tips can help resolve any issues accessing tickets.
Update the App and Your Phone
An outdated app or phone software can sometimes prevent tickets from displaying properly. Make sure to update the Ticketmaster app to the latest version and keep your phone’s operating system up-to-date.
Close and Reopen the App
A simple reboot of the app can refresh your ticket library and load any new tickets. Completely close out of the app and restart it.
Download Tickets Again
If a ticket you previously downloaded is not showing up, re-download it. This will save the latest version on your phone again.
Contact Ticketmaster Support
If you continue having trouble with tickets not appearing, reach out to Ticketmaster’s customer support online or by phone. They can access your account, verify your tickets, and troubleshoot further problems.
Using eTickets at Events
While having tickets on your phone provides convenience, certain entry procedures are important to be aware of when using eTickets.
Have Batteries Charged
Make sure your phone is sufficiently charged before arriving at the event. You do not want your phone to die when it comes time to show your ticket.
Connect to WiFi or Mobile Data
To access your Ticketmaster account, you will need an internet connection at the event. Enable WiFi or mobile data on your phone before entering.
Keep Phone Screen On
Avoid your phone screen locking when showing tickets to gate staff. Keep the phone unlocked and screen on while they scan your barcode.
Have Backup Barcodes
Consider screenshotting your ticket barcodes or printing extras as a backup. This ensures you can still enter if your phone has any issues.
Know Your Entry Gate
Your ticket will display which gate to enter. Make sure to proceed to the correct gate with your electronic ticket ready to scan.
Conclusion
The Ticketmaster mobile app makes handling tickets for multiple events and people extremely convenient. You can easily store an unlimited number of tickets for family, friends, and yourself all in one place. Features like sorting and favoriting help you quickly access the right tickets.
Entering events is simple by displaying your ticket barcode right from your phone. Troubleshooting any ticket issues is easy with a few taps in the app. Just follow proper electronic ticket procedures, and you will have no problem managing and using all the tickets in your account.