Can I get a refund for my Rage Against the Machine tickets?

Quick Answer

Getting a refund for Rage Against the Machine tickets depends on several factors, including where and when you bought the tickets, the refund policy of the original ticket seller, and the reason you want a refund. Generally, if the event is postponed or cancelled, refunds should be available. If you can no longer attend for personal reasons, refund eligibility will vary. Read the original ticket seller’s policy closely to determine if you qualify for a refund.

What are the refund policies for major ticket sellers?

The refund policy for Rage Against the Machine tickets depends on which company you bought from. Here are the policies of some major ticket sellers:

Ticketmaster

– Refunds available if event is postponed, rescheduled or cancelled
– Refunds for personal reasons allowed up to 48 hours before event
– Original delivery fees not refunded

AXS

– Full refunds if event is cancelled
– Refunds for postponements and personal reasons determined case-by-case
– Original delivery fees not refunded

StubHub

– Refunds available if event is cancelled
– No refunds for postponements or personal reasons
– Must resell ticket instead

Vivid Seats

– 100% refund if event is postponed over 6 months or cancelled
– Postponements under 6 months evaluated case-by-case
– No refunds for personal reasons
– Original delivery fees not refunded

When can I expect a refund?

The timing on refunds depends on the seller but is usually within 30 days of approval:

– Ticketmaster: Refunds within 30 days
– AXS: Within 3 weeks of approval
– StubHub: Within 3 weeks of cancellation
– Vivid Seats: Within 5-7 business days

Refunds may take longer to process if you bought from a reseller rather than directly from the venue or promoter. Contact the seller if you don’t receive the refund within the stated timeframe.

What if I bought tickets from an unofficial source?

If you purchased from an unofficial ticket resale site or scalper, refunds are very unlikely. These sellers often have no-refund policies and cannot provide refunds if shows are postponed or you can’t attend. You may be able to resell the tickets instead through a ticket exchange site. However, protect yourself by avoiding unofficial sellers whenever possible.

Can I get a refund if I can no longer go?

If you can no longer attend for personal reasons like illness, travel changes, or scheduling conflicts, refund eligibility depends on the original ticket seller’s policy. Most major ticket companies only offer refunds for personal reasons if the request is made 48-72 hours or more before the event. Resellers like StubHub do not offer personal refunds.

What if I want a refund because I don’t like the opening acts?

You are unlikely to get a refund if you are requesting it because you don’t like the supporting or opening acts. Rage Against the Machine determines the other performers, not the ticket seller. Disliking the other acts is not usually sufficient grounds for a refund.

Can I get a refund if I only want to see one headliner at a festival?

For music festivals with multiple acts like Coachella or Lollapalooza, you typically cannot get single-day refunds or partial refunds if there is only one headliner you want to see. Festival promoters do not usually allow single-day ticket options or issue refunds because you are no longer interested in some of the acts. You will need to resell your festival ticket instead.

What if I only bought tickets to resell them?

If you purchased Rage Against the Machine tickets solely to resell them at a higher “market value,” refund eligibility remains the same. The ticket seller’s posted policy applies, regardless of your reasons for buying. Cancellations will warrant refunds, while personal reasons may not. Be aware that in high demand situations like this tour, sellers are more strict about limiting refunds.

Can I get a refund if I bought tickets from a scalper that turned out to be fake?

If you bought tickets from an unofficial scalper or reseller and the tickets turned out to be fraudulent or fake, you unfortunately have very little recourse for a refund. Always verify legitimacy and purchase only from authorized, reputable sellers to avoid fake ticket scams. Your credit card company may be able to dispute the charges if you used a credit card.

Am I entitled to a refund if I get sick with COVID-19 right before the event?

If you contract COVID-19 shortly before the event and are unable to attend, most ticket sellers will work with you on a refund or credit only if you provide official documentation of a positive COVID test. Their policies may outline the window (e.g. within 2 weeks of the event) when COVID illness claims will be considered. Without verified proof, they are unlikely to make an exception since COVID is now widely prevalent.

What if extreme weather prevents me from attending?

If there is extreme weather like a hurricane or blizzard on the day of the event that prohibits safe travel, you can request a refund even if the event goes on. Contact the ticket seller right away and submit any supporting documentation about weather or travel restrictions. They will likely issue a credit or refund in these extenuating circumstances.

Can I get reimbursed for any ancillary costs if the event is cancelled?

If Rage Against the Machine fully cancels the event, you should get the face value of the tickets refunded. However, you will likely not get any compensation for ancillary costs like hotels, flights, or other travel expenses you already incurred. Ticket sellers are only responsible for refunding the ticket purchase amount. Travel insurance policies sometimes cover these additional costs for cancellations.

What steps should I take to get a refund?

Here are the key steps to request a refund if you meet the eligibility criteria:

1. Contact the original ticket seller immediately, either by phone, email, or their website.

2. Explain the reason you are seeking a refund and why you meet the criteria (e.g. event postponement, seller cancellation policy).

3. Have your order number, ticket information, and proof of purchase ready to provide.

4. Note any confirmation details of your refund request.

5. Follow up if you don’t receive the refund within the stated time frame.

6. If they deny the refund, check if you can dispute the charges with your credit card company.

Are fan protection refund guarantees legitimate?

Some ticket resellers promote fan protection guarantees promising full refunds for any reason. Read these policies carefully, as they often have extensive limitations or extra fees that make the refund difficult or not financially worthwhile. Trusted sellers like StubHub provide guarantees backed up by their policies. But more unknown resellers may use guarantees as false marketing.

What options do I have besides a refund if I can’t attend?

Instead of a refund, you may be able to:

– Sell or gift your tickets through fan ticket exchanges
– Donate the tickets for a tax deduction if it is for charity
– See if the seller will exchange for tickets to another event
– Use the value towards future tickets or merchandise
– File an insurance claim if you opted for ticket insurance

If reselling, be aware the market value may be lower than what you paid, especially close to the event date.

Are refunds and exchanges handled the same way?

Exchanges are often processed similarly to refunds, with the value of your original purchase applied to a future concert or event. Exchanges however may have more flexible eligibility if you can no longer attend the original event. Contact the seller to see about exchange options instead of a straight refund. Fees are usually involved to exchange tickets.

Should I buy ticket refund insurance?

Major ticket sellers like Ticketmaster offer optional ticket insurance to protect your purchase. Third-party insurers like Allianz Global Assistance also sell policies. Coverage for situations like cancellations, illnesses, travel issues, or weather problems can give you added peace of mind. Review policy details closely for any restrictions. Buying insurance is a good idea for expensive, non-refundable tickets.

Are fan assistance programs like Ticketmaster’s Verified Fan legitimate?

Trustworthy ticket sellers like Ticketmaster offer fan assistance programs where you register as a “verified fan” ahead of the event for potential early access to purchase tickets. This can give you a better chance of getting tickets before resellers or scalpers. These programs are legitimate ways to get tickets, though spots are still limited. Make sure to register as early as possible.

What recourse is there if I’m scammed buying resale tickets?

Always use reputable, authorized sellers to avoid fake ticket scams. If you are scammed, immediately call your credit card company to dispute the charges and request a chargeback refund. File reports with agencies like the Better Business Bureau or Federal Trade Commission. Unfortunately, recourse options are still limited against fraudulent sellers, which is why avoiding scams is critical.

Conclusion

Getting ticket refunds involves researching the original seller’s policy, understanding your eligibility, and acting promptly. For high-demand events like Rage Against the Machine’s reunion tour, sellers strictly enforce limits on personal refunds. But if the show is postponed or you have extenuating circumstances, refunds are possible. Know the policies where you bought, and always use authorized sellers to avoid scams. With preparation and diligence, you can potentially get your money back even for coveted shows.