When you purchase tickets on Ticketmaster, you may sometimes need to change the date for various reasons. The good news is that Ticketmaster does allow you to change the date on tickets in many cases. However, there are some limitations and rules around date changes that are important to understand.
Can you change the date on Ticketmaster tickets?
Yes, in most cases you can change the date on tickets purchased through Ticketmaster if you need to. There are a few key things to know about changing dates:
- Date changes are allowed on standard tickets for most events. Some exclusions may apply for specialty tickets or events.
- You will generally need to make the date change before the event date on your original tickets.
- Fees may apply when changing the date, similar to an exchange. Fees are set by the event organizer.
- Availability for the new date you want will factor into whether a change can be made.
So in summary – date changes are very possible on Ticketmaster tickets, but there are restrictions around timing and availability. Always check directly with Ticketmaster to confirm if a date change is allowed for your specific tickets.
When can you change the date on tickets?
In most cases, you will need to change the date on your tickets in advance of the original event date printed on them. Date changes can generally be made anytime leading up to the event, unless otherwise stated.
Some key cut-off dates for changing Ticketmaster ticket dates include:
- 24 hours or less before event – Date changes unlikely to be allowed
- 24-72 hours before event – Some restrictions and fees apply
- 1 week or more before event – More flexibility, but fees may apply
- 30 days or more before event – Best chance of changing dates
These are general guidelines, but rules can vary depending on the event. Tickets purchased very close to an event date may have shorter windows where changes are allowed as well.
The earlier you can request and make the date change, the better. Leaving plenty of lead time gives you the highest chance of switching to your preferred date smoothly.
How much do Ticketmaster date changes cost?
Changing the date on Ticketmaster tickets will often incur an exchange fee charged by the event organizer. This allows them to cover the costs of processing changes.
Typical Ticketmaster exchange or date change fees include:
- $10-$20 for music concerts and shows
- $15-$30 for sports games and leagues
- $25-$40 for festivals and live events
There may also be a Ticketmaster service fee of around $5-$15 per ticket on top of the exchange fee. Make sure to review all charges before confirming the date change.
In some cases, popular high demand events may charge higher date change fees. There can also be scenarios where no fee applies for switching dates if stated at time of purchase.
Can you transfer tickets to a new date?
Transferring tickets to a new date on Ticketmaster will follow the same process and rules as a standard date change. You can initiate a transfer to move the tickets to someone else for the new date you select.
Some key things to know about transferring ticket dates:
- Transfers function as a date change combined with a ticket transfer
- Any exchange or change fees will apply to transferred tickets
- You can transfer tickets before or after changing the date
- Tickets cannot be transferred after the event date has passed
Overall, the transfer to a new date needs to happen in the allowed change windows and is subject to availability just like a date change. Follow the same steps to transfer tickets to someone else for a different date through your Ticketmaster account.
Steps to change date on Ticketmaster tickets
Here is an overview of the typical process and steps to change the date on Ticketmaster tickets:
- Log into your Ticketmaster account online or via mobile app
- Go to your purchases and select your tickets
- Click on the “Change Date” option if available
- Select your new preferred event date and tickets
- Review any exchange or service fees for the date change
- Confirm the new event date for your tickets
- Check for a confirmation email that the date change is processed
You will generally need to commit the date change while in your shopping cart before proceeding to checkout. Make sure to review all details carefully and that the new date is correct before confirming any changes.
Tips for changing dates on Ticketmaster
Follow these tips and best practices when you need to change the date on Ticketmaster tickets:
- Make date changes as early as possible
- Understand any fees before committing changes
- Check event pages to ensure new date availability
- Avoid changing dates close to the event if you can
- Consider ticket demand and restrictions for popular events
Moving your tickets to a different date well in advance gives you the most flexibility. Date changes are subject to availability for the event, so you’ll have more options further out.
What if the new date doesn’t work out?
If you change the date on your Ticketmaster tickets but then the new date does not work out for any reason, you may have options to change again or get a refund in some cases. Here are some scenarios:
- New date is still in the future – You can likely change the date again if needed, subject to availability and any fees.
- Event is postponed – Ticketmaster will communicate options like new date changes or refunds if an event is postponed.
- You can no longer attend – If you cannot make the new date, you can list tickets for resale through Ticketmaster to sell.
If an event is outright cancelled with no postponement or rescheduling, full refunds are generally issued automatically. But for other situations, your options will depend on policies for that specific event and tickets.
Contact Ticketmaster for help
The best approach when you need to change the dates on Ticketmaster tickets is to contact their customer service team for assistance:
- Online Form – You can submit help requests 24/7 through their online contact form. Responses are usually provided within 24 hours.
- Phone – Call their toll-free support number at +1 800-653-8000 and speak to a live agent for immediate help with date changes.
- Social Media – You can also reach out on Twitter @Ticketmaster or Facebook @Ticketmaster to get account help.
Ticketmaster’s support team can walk you through the specific steps and requirements to change dates for your purchased event tickets. They can also clarify any rules, fees or limitations before you go through the process.
Key takeaways
- Date changes are allowed on Ticketmaster tickets in most cases, when made in advance of the event date.
- Fees from the event organizer will typically apply for switching dates.
- Make date changes as early as possible for best results.
- Transfers function as a combined date change and ticket transfer.
- Contact Ticketmaster support if you need help or have any issues changing dates.
With some planning and understanding the policies, you can successfully change the date on your Ticketmaster tickets when situations come up. Their customer service team is also available to assist if you have any trouble making the switch to your preferred new date.
Some key date change restrictions can apply, so always confirm directly with Ticketmaster if a date change will be allowed for your specific tickets and event. With a flexible approach, you can find new dates that work for concerts, games, theater and any events originally booked through Ticketmaster.
Changing dates on tickets can sometimes be a hassle, but Ticketmaster aims to provide fans with options to make modifications when needed. Make sure to review all policies and steps involved before initiating any changes. With the right information going in, you can smoothly navigate the date change process for your upcoming events purchased on Ticketmaster.
Ticketmaster provides millions of fans the ability to easily buy tickets online to top sports, music, and entertainment events around the world. As one of the largest primary ticket outlets, they offer the convenience of an online marketplace combined with the security of a major ticketing provider.
While changing dates is possible in many cases, there are also situations where date changes may not be allowed, depending on the event. Some points to remember:
- Premium or specialty tickets may not be changeable or have strict limits.
- High demand popular events can have restricted date changes.
- Local/state level ticket resale laws can impact date flexibility in some cases.
- Terms vary across different venues, concerts, theaters and events.
There is no universal date change policy across all Ticketmaster tickets. Event organizers and partners implement their own rules. Always verify directly with their support on a case-by-case basis before assuming date changes are possible.
That said, Ticketmaster does aim to provide fans with as much flexibility and options as feasible. Given reasonable notice ahead of an event and subject to availability, date changes are accommodated in most scenarios for standard tickets. Just be aware that change privileges should not be assumed as guaranteed.
A bit more background on Ticketmaster…
Founded in 1976, Ticketmaster has grown into a global ticketing powerhouse, providing ticket sales, resales, distributions and related services across thousands of venues and partners worldwide. They sell hundreds of millions of tickets each year and are the primary ticketing provider for many major events.
Some key facts and figures about Ticketmaster:
- Founded in 1976 in Phoenix, Arizona
- A subsidiary of Live Nation since 2010
- Sells over 400 million tickets per year
- Over 28,000 global clients and partners
- Tickets sold across 29 countries
- Over 7,000 employees worldwide
In addition to ticket sales, Ticketmaster also facilitates ticket transfers and exchanges via their online account portals and apps. Their technology enables seamless ticket management, including date change capabilities in many instances.
The bottom line
Changing the date on tickets purchased through Ticketmaster is possible in most cases when done in advance of the event and subject to availability. Fees typically apply and increase closer to the event date. Reach out to their customer service for event-specific details and assistance completing any ticket date changes seamlessly.
With some planning and flexibility, Ticketmaster provides fans with options to switch dates when situations come up. Just be sure to understand the specific policies for each event before assuming dates can be changed.