The Spectrum Center box office in Charlotte, North Carolina has different opening times depending on the day and whether there is an event scheduled at the arena. Here is a quick overview of the Spectrum Center box office hours:
Box Office Hours on Non-Event Days
On days when there are no events scheduled at Spectrum Center, the box office has more limited hours:
- Monday: Closed
- Tuesday – Friday: 12:00pm – 5:00pm
- Saturday & Sunday: Closed
So if you need to visit the box office to purchase tickets, pick up tickets, or ask questions on a non-event day, plan to go between 12:00pm – 5:00pm Tuesday through Friday. The box office is closed Mondays and all weekends if there are no events.
Box Office Hours on Event Days
On days when there are events happening at Spectrum Center, the box office has extended hours to accommodate fans. The open and close times vary based on the start time of the event that day.
| Event Start Time | Box Office Opens | Box Office Closes |
|---|---|---|
| Morning (before 12:00pm) | 90 minutes before event start time | At the start of the event |
| Afternoon (12:00pm – 5:00pm) | 11:00am | At the start of the event |
| Evening (after 5:00pm) | 90 minutes before event start time | At the start of the event |
So for example, if there is a Charlotte Hornets basketball game starting at 7:00pm, the Spectrum Center box office would open at 5:30pm and close right at 7:00pm when the event begins. This allows fans time right before the event starts to arrive and pick up tickets.
Purchasing Tickets Online vs At Box Office
Many fans choose to skip the box office and purchase event tickets online ahead of time instead. Buying tickets online through the Spectrum Center website or a ticket retailer like Ticketmaster allows you to select your exact seats and print tickets at home or have them sent to your phone.
However, the Spectrum Center box office can still be useful in certain situations:
- If you want to pay in cash rather than credit card
- If you had issues with online tickets and need to resolve day-of
- If you have accessibility needs and need to discuss seating options
- If you have questions about your tickets and need to speak to a staff member
During the busiest times right before a major event, you may experience lines at the box office so plan accordingly. Online ticketing helps you skip the box office lines.
Key Tips for Visiting Spectrum Center Box Office
To make your box office visit go smoothly, keep these tips in mind:
- Check the schedule online first – know when the box office is open/closed based on whether there is an event that day
- Bring your method of payment – they accept cash and card
- Have your confirmation number if picking up pre-purchased tickets
- Arrive early – give yourself time in case there are lines
- Know your seating options – check the event seating chart online first if you are buying new tickets
- Bring accessible parking confirmation if needed
- Note the box office hours are subject to change – check online for the latest hours before going
Other Ways to Get Help
If you don’t need to visit the box office in person, here are some other ways to get assistance:
- Call the Spectrum Center hotline at (704) 688-9000 for ticket inquiries and assistance
- Email [email protected] for general questions
- Reach out to customer service for the ticketing website you purchased from (Ticketmaster, AXS, etc)
- Direct message the Spectrum Center on Twitter @spectrum_center or Facebook
The Spectrum Center aims to provide convenient options to fans before and on event days. Whether you handle tickets online or visit the box office, be sure to check the hours of operation first so you know when it is open.
Enjoy your event at Spectrum Center!
Frequently Asked Questions
Does the Spectrum Center box office sell tickets to all events at the arena?
Yes, the Spectrum Center box office sells tickets to all events hosted at the arena, including Charlotte Hornets games, concerts, shows, wrestling, and more. Tickets are available for purchase at the box office on non-event days and right up until the event start time.
What payment methods does the Spectrum Center box office accept?
The Spectrum Center box office accepts the following payment methods:
- Cash
- Visa
- Mastercard
- American Express
- Discover
They do not accept checks or debit cards. Be sure to bring a credit/debit card or cash for your purchase.
Where is the Spectrum Center box office located?
The Spectrum Center box office is located on the northeast corner of the arena right off West Trade Street. There will be signage pointing you to the correct entrance. The physical address is:
Spectrum Center Box Office
333 E Trade St
Charlotte, NC 28202
Can I purchase accessible/ADA seats at the box office?
Yes, you can purchase wheelchair accessible seats, companion seats, and other ADA accommodating seats at the Spectrum Center box office. Be sure to discuss your accessibility requirements with the staff to find the right location.
How early should I arrive before an event if I need to pick up tickets?
If you need to physically pick up ticket at the Spectrum Center box office on the day of an event, it is highly recommended you arrive at least 90 minutes early. This will give you time to park, walk to the box office, wait in any lines, and get inside the venue before start time. Cutting it too close risks missing part of the event.
Conclusion
Knowing the Spectrum Center box office hours of operation in Charlotte is key when you need to purchase or pick up event tickets in person. Be sure to check the schedule online first, especially on non-event days when the box office has more limited hours. Arrive early on event days to give yourself time to park, walk there, and get through any lines. With ticket prices, seating charts, and box office directions in hand, you’ll be prepared for a smooth ticket experience at Spectrum Center.