FlexPay is a payment plan option offered by Ticketmaster that allows customers to pay for event tickets over time. With FlexPay, you can secure your tickets immediately and pay for them in multiple installments leading up to the event.
How Does FlexPay Work?
When you purchase tickets on Ticketmaster, you will have the option to pay in full upfront or select FlexPay at checkout. If you choose FlexPay, you will be required to pay a portion of the total ticket cost as a down payment. This down payment amount will vary based on the total cost of your purchase.
Here is an overview of how FlexPay works:
- At checkout, select the FlexPay option if available.
- Pay a down payment, usually around 10-30% of the total ticket cost.
- The remainder of the ticket balance will be split into 2-4 additional automatic payments leading up to the event.
- Provide payment information – the remaining installments will be automatically charged to the payment method on file on the scheduled due dates.
- Receive your tickets immediately via email after the down payment is processed.
The payment schedule will clearly outline the payment amounts and due dates. All payments are automatically processed, so you don’t have to manually make each installment. As long as your payment method is valid, the installments will be deducted on the scheduled dates.
FlexPay Payment Schedules
The down payment amount and installment schedule will vary depending on factors like:
- The total ticket purchase amount
- The timing of the event
- The payment options available
Here are some examples of potential FlexPay payment schedules:
Ticket Total | Down Payment | Remaining Balance | Installments |
---|---|---|---|
$200 | $50 (25%) | $150 | 3 payments of $50 over 3 months |
$500 | $150 (30%) | $350 | 2 payments of $175 over 2 months |
For lower cost tickets, the down payment may be as low as 10%. For more expensive tickets, the down payment may be 25-30% of the total cost. The remaining balance is broken up into 2-4 installments over an appropriate time period leading up to the event.
Benefits of FlexPay
There are several benefits that FlexPay offers compared to paying for tickets in full upfront:
- Lock in tickets early – Secure your tickets now without having to pay the full amount right away.
- More affordable payments – Breaking up payments makes tickets more affordable by spreading costs over time.
- Automatic payments – Installments are processed automatically on the schedule.
- Flexible plans – Payment plans are customized based on ticket cost and event date.
The flexibility of payment options makes it easier for many customers to obtain tickets for top events when they may not be able to pay all at once.
Requirements for FlexPay
FlexPay is only available for select Ticketmaster events and ticket types. There are some requirements customers need to be aware of to use FlexPay:
- FlexPay must be specifically offered for the event tickets you are purchasing.
- Only specific sections or ticket types may qualify for FlexPay.
- There is a minimum ticket price, usually around $50+, to use FlexPay.
- A valid credit or debit card is required for the down payment and installments.
- The cardholder must authorize the recurring payments.
If the minimum requirements are met, you will see the FlexPay option at checkout after selecting your tickets. As long as your card is valid, the installment payments will be automatically processed on the scheduled dates without any additional action needed.
FlexPay Policies
There are important policies and restrictions to be aware of if using FlexPay:
- No refunds – Purchases made with FlexPay are not refundable.
- No exchanges – You cannot exchange or upgrade tickets purchased with FlexPay.
- Missed payments – If an installment payment fails, future tickets will be cancelled.
- Declined cards – Make sure your card will not expire before the final payment.
- Account restrictions – Failure to make payments may result in account restrictions.
It is important that you are confident you will follow through with all payments if you choose the FlexPay option. If your card is declined for a payment, Ticketmaster will attempt to process it multiple times and then communicate with you to update your payment method. If you ultimately miss a payment, you risk cancellation of your tickets.
Using FlexPay on Mobile Devices
The FlexPay option is available both on desktop and within the Ticketmaster app for iOS and Android devices. The process is the same whether you are on desktop or mobile:
- Select your event and desired tickets
- Proceed to checkout
- Select the FlexPay option if available
- Enter your down payment and payment details
- Review and agree to the payment schedule
- Receive confirmation email with ticket delivery
One thing to note with mobile is that you’ll need to enter your credit/debit card CVV code each time. This adds an extra step for security purposes. Overall, FlexPay works seamlessly across devices so you can utilize it anywhere.
Contacting Ticketmaster FlexPay Support
If you have any issues with FlexPay payments, need to update your credit card, or have general questions, you can contact Ticketmaster FlexPay customer support through the following methods:
- Phone – +1 800-653-8000 (US), +1 800-361-4753 (Canada)
- Online – Ticketmaster online support center
- Social Media – Direct message Ticketmaster on Facebook or Twitter
- Email – [email protected]
Be prepared to provide your order number or account login details. This will allow them to easily access your FlexPay ticket purchase and payment details to assist you.
Conclusion
FlexPay by Ticketmaster provides a way to purchase event tickets now and pay over time leading up to the event through automatic installments. By spreading costs into more affordable payments, FlexPay makes it easier to secure tickets to top concerts, sports games, theater shows and more.
To utilize FlexPay, be aware that it must be offered for the specific event and ticket type. There are also important policies around no refunds or exchanges allowed for FlexPay purchases. As long as you are confident in your ability to make the scheduled installment payments, FlexPay provides flexible spending options to help fans access incredible event tickets.