American Express has partnered with Ticketmaster to provide cardmembers with exclusive access and benefits when purchasing tickets to events through Ticketmaster. This partnership aims to enhance the ticket buying experience for American Express customers. Some of the key benefits of American Express access to Ticketmaster include:
Exclusive Presales and Early Access
One of the main perks of being an American Express cardmember is getting early access to tickets before the general public. Amex cardholders can get first dibs on tickets during presale events on Ticketmaster. This gives them the chance to secure tickets to popular concerts, shows and sporting events before they sell out. Presale ticket allotments are limited, so this early ticket window gives Amex customers a big advantage.
How Amex Presales Work
Here is how American Express presales work on Ticketmaster:
- Ticketmaster will promote upcoming Amex presale events on their website and apps. Presales may be for specific shows or festivals.
- To access the presale, cardmembers must log into their Ticketmaster account and link it to their American Express Card. This verifies their cardmembership.
- During the allotted presale time, usually 24-48 hours before general public on-sale, cardmembers can purchase tickets.
- There is typically a 4 or 6 ticket limit per event for Amex presales.
- Amex will also send eligible cardmembers special presale promotional codes by email to use on Ticketmaster.
So by linking their American Express card, customers gain access to tickets before non-cardmembers. This hugely increases their chances of getting hard-to-get or sold out tickets to top events.
Other Early Access Benefits
In addition to presales, American Express also provides cardmembers with other early ticketing windows through Ticketmaster.
- First Access: For high-demand events where tickets are expected to sell out very quickly, Amex may offer First Access. This provides cardmembers exclusive early ticketing access minutes before the general on-sale time.
- Front or Back Stage Passes: For select concerts and shows, American Express cardmembers may get access to purchase exclusive VIP packages with add-ons like meet-and-greets, front row seats, or backstage passes.
- Preferred Seating: American Express may hold premium seats for cardmembers to purchase before other Ticketmaster customers for certain events.
Ticketmaster Amex Offers
American Express regularly runs Amex Offers for discounts or statement credits on Ticketmaster purchases. These can yield significant savings on ticket orders for American Express cardholders. Some examples of recent Ticketmaster Amex Offers include:
- Get $30 back when you spend $150+ on Ticketmaster.
- $20 statement credit after $100+ Ticketmaster purchase.
- Spend $50+ on Ticketmaster, get a $10 statement credit.
To take advantage of these, cardholders simply need to enroll their eligible American Express card in the Amex Offer and then make a Ticketmaster purchase meeting the minimum spend through ticketmaster.com or the Ticketmaster app. The statement credit will be applied to their account within 8-12 weeks. These types of promotions provide valuable discounts on tickets for Amex users.
Ticketmaster Amex Cardmember Pricing
American Express has negotiated special cardmember-only pricing with Ticketmaster on select event tickets. When searching for event tickets on Ticketmaster, an Amex cardholder may see special discounted pricing that says “American Express Cardmember Pricing”. This exclusive pricing can represent significant savings versus regular Ticketmaster prices. It gives Amex customers access to tickets at lower prices than the general public may see for the exact same seats.
How Does It Work?
The Ticketmaster American Express Cardmember Pricing works as follows:
- It is only visible when accessing Ticketmaster while logged into your Amex linked account.
- The prices are clearly labelled as American Express Cardmember Pricing.
- The discounts may be minor or more substantial depending on the event.
- The special prices are available for a limited quantity of tickets and sections.
- The cardmember must complete the purchase with their American Express card to get the discounted price.
The cardmember prices enable American Express to provide extra value to customers on top of any presales, offers, or rewards points. It is an exclusive pricing advantage versus other Ticketmaster account holders.
Ticketmaster Rewards Points for Amex Cardmembers
American Express and Ticketmaster offer rewards points and other benefits through the Ticketmaster Rewards program. When paying with an eligible American Express card, users can earn:
- 5x Ticketmaster Rewards points per $1 spent on Ticketmaster (bronze level)
- 7x Ticketmaster Rewards points per $1 spent on Ticketmaster (silver level)
- 10x Ticketmaster Rewards points per $1 spent on Ticketmaster (gold level)
These points can be redeemed in the future for discounts on Ticketmaster purchases. The level of points earned depends on the specific American Express card used (i.e. gold/platinum cards earn more points). This offers significant savings in the form of ticket price discounts for American Express cardholders who frequently use Ticketmaster.
Other Rewards Benefits
American Express Platinum and Centurion cardholders also enjoy these additional Ticketmaster rewards perks:
- Access to VIP packages like premium seats or lounge access for purchase using points.
- Get early access to purchase top tier artist concert packages before the general on-sale.
- Complimentary VIP ticket upgrades at select events.
So the highest tier American Express cards unlock more exclusive Ticketmaster access and experiences.
American Express Purchase Protection on Ticketmaster Tickets
American Express offers robust purchase protection plans that can cover event tickets bought through Ticketmaster in certain situations. Here are some examples:
Refund Protection
If cardmembers are unable to attend an event for a covered reason, American Express may refund the ticket purchase. Covered reasons include:
- Unexpected illness or injury preventing attendance
- Severe weather preventing reaching the venue
- Traffic accident on the way to the event
- Death in the immediate family shortly before the event
American Express will verify the refund claim and may issue a refund for the ticket purchase price (not including fees).
Event Ticket Protection
If an event is cancelled, postponed, interrupted after it starts, or seating is relocated – American Express may reimburse cardmembers up to $300 per ticket purchased. The event would need to occur within 90 days from the date of purchase on the American Express Card.
This helps protect Amex cardholders from losses if an event doesn’t happen as expected after they have purchased tickets.
Postponed Event or Travel Delay
If an event is postponed or a cardmember’s travel to an event is delayed preventing attendance, American Express may reimburse additional transportation and accommodation expenses up to $300 per ticket. This provides coverage for extra costs incurred in these types of situations.
So American Express cards provide cardmembers with substantial protection for many ticketing mishaps. Customers can have greater peace of mind that their Ticketmaster ticket investment may be covered if an issue arises.
How To Get Ticketmaster Presales, Offers, and Points with an American Express Card
To fully access American Express exclusive Ticketmaster presales, cardmember offers, and rewards points, cardholders must take the following steps:
- Sign up for a Ticketmaster account if you don’t already have one and download the Ticketmaster app.
- Link your eligible American Express card to your Ticketmaster account – this can be done online or in the Ticketmaster app.
- Check the Amex Offers page in your account periodically and add any Ticketmaster offers to your card.
- Watch for presale event announcements from Ticketmaster and be ready to hop online to buy tickets during the presale window.
- Always sign in with your linked Amex account when purchasing tickets on Ticketmaster to access cardmember prices, offers and earn rewards points.
Following these steps ensures cardholders get full advantage of being an American Express customer when buying tickets through Ticketmaster for concerts, sports, theater and other events.
Pro Tips
Here are some expert tips for unlocking the most value from American Express Ticketmaster benefits:
- Link multiple eligible American Express cards to your Ticketmaster account – presales, offers, and rewards can vary by specific card.
- Set calendar alerts for any presales you want to access so you don’t miss the early ticket window.
- Save payment info in your Ticketmaster account to expedite checkout during busy presales.
- Try for a 4-pack or 6-pack presale limit which unlocks better seat options.
- Consider joining Ticketmaster Verified Fan programs for super hot events you really want to see.
- Buy early when you see Cardmember Pricing for the best chance at good seats.
Using these tips can lead to big savings on top events and easier access to the best tickets.
Conclusion
The American Express and Ticketmaster partnership provides great benefits for cardmembers when purchasing event tickets. The presales, exclusive offers, cardmember pricing, and rewards points can lead to significant savings and preferential access. Linking your Amex card and accounts unlocks these perks and protection for your ticket purchases. Any American Express customer who frequently attends events should take advantage of the Ticketmaster partnership privileges provided with their Card.