Transferring tickets from one Ticketmaster account to another is a convenient way to get event tickets into the hands of the person you want to attend without having to meet up beforehand. It allows you to easily send tickets electronically to friends or family. Here is a comprehensive guide on how to transfer tickets on Ticketmaster.
Can Tickets Be Transferred to Someone Else?
Most tickets purchased on Ticketmaster can be transferred to another person. However, there are some exceptions:
- Some tickets have restrictions set by the event organizer or venue that prohibit transfers.
- Resale tickets purchased through Ticketmaster’s resale marketplace typically cannot be transferred.
- If a ticket has already been transferred once, it often cannot be transferred again to another person.
So before initiating a transfer, you’ll want to verify the tickets you bought are transferrable. You can check on the Ticketmaster website or mobile app by going to your order and looking at the details. There should be language indicating if transfers are allowed or not.
Requirements for Transferring Tickets
In order to transfer tickets on Ticketmaster, a few requirements must be met:
- The person sending and receiving the tickets must have a Ticketmaster account.
- The tickets must be eligible for transfer (see above).
- The transfer must be initiated before the event starts. You cannot transfer tickets after an event has begun.
As long as those conditions are fulfilled, you should be able to successfully transfer tickets between Ticketmaster accounts.
How to Transfer Ticketmaster Tickets to Another Person
Ticket transfers can be initiated either on Ticketmaster’s website or in their mobile app. Here is the process to transfer tickets:
- Log into your Ticketmaster account and find your order that contains the tickets you want to transfer.
- Click or tap the “Transfer” button next to the applicable ticket(s).
- Enter the email address or mobile number of the person you want to transfer the ticket to.
- Add a message (optional) to accompany the transfer.
- Confirm the details and click or tap “Send Transfer.”
- The recipient will receive an email with instructions to accept the ticket transfer.
- Once they accept and the process is complete, the tickets will be removed from your account and now reside in the recipient’s account.
It is that straightforward to transfer tickets between Ticketmaster accounts. You can send tickets to multiple people by repeating the process.
Transferring Partial Ticket Orders
If you only want to transfer some of the tickets from a particular order to another person, that is also possible. When initiating the transfer, you will have the option to select how many seats you want to transfer from the total order. For example, if you purchased 4 tickets, you could transfer just 2 of them and keep the other 2.
One thing to note – if you are transferring tickets from a multi-ticket order, they will typically need to be all together. For example, you couldn’t transfer just ticket 1 and 4, while keeping 2 and 3. The tickets would likely need to be transferred in sequence from the order.
Transferring Tickets Already in Your Account
In addition to recently purchased tickets, you may also have old tickets still in your Ticketmaster account from previous orders. As long as these tickets are still eligible for transfer, you can initiate a ticket transfer on these as well.
Just log into your Ticketmaster account, go to the order containing the tickets, and select the transfer option. Follow the same steps outlined above to send the tickets to another fan.
Accepting Transferred Tickets
When someone initiates a ticket transfer to you, accepting the tickets is simple. Here is the process the ticket recipient follows when tickets have been transferred to them:
- Check your email inbox for a message from Ticketmaster with the subject “You’ve Got Tickets!” Open the email.
- Click the “Accept Transfer” button in the email.
- You will be directed to Ticketmaster to finish accepting the transfer.
- Log into your Ticketmaster account.
- Review the details of the transfer, and click “Accept Transfer.”
- The tickets now appear in your Ticketmaster account!
Once the recipient accepts the transfer, the tickets are permanently moved to their account. As the original ticket buyer, your access to those tickets will be revoked at that point.
Transfer Deadline
For most events, ticket transfers must be completed by the start time of the event. Once an event begins, Ticketmaster will no longer allow transfers.
When you initiate a ticket transfer, Ticketmaster will indicate the precise deadline by which the recipient must accept the transfer. This is usually 1-2 hours before showtime. Make sure to give the recipient plenty of advance notice so they have time to complete the transfer.
Transfer Fees
Ticketmaster does not charge a fee for directly transferring tickets between two accounts. It is free to send and receive transferred tickets.
However, if you sell tickets to someone and they pay you money, be aware that Ticketmaster prohibits reselling tickets on their platform. There are only limited cases where reselling Ticketmaster tickets is allowed. Consult their policies closely before attempting to resell any tickets, as fees or cancellation of tickets could result otherwise.
Transferring Paper Tickets
In some cases, you may have physical paper tickets instead of electronic tickets in your Ticketmaster account. Transferring paper tickets works a little differently.
You will need to use the UPS Delivery Manager to redirect the ticket shipment to the recipient’s address instead of yours. This must be done proactively before Ticketmaster ships the ticket order. Once tickets are shipped, they cannot be redirected.
To redirect the shipment, log into your UPS Delivery Manager account, find the upcoming Ticketmaster shipment, and update the delivery address. The recipient will then receive the paper tickets directly once printed and sent.
If tickets were already shipped to you, you will need to coordinate with the recipient to physically deliver the paper tickets to them. Ticketmaster does not offer electronic transfers for paper tickets already sent.
Troubleshooting Ticket Transfers
With many things relating to technology, occasional hiccups can happen. Here are some troubleshooting tips for ticket transfers:
- If tickets won’t transfer, verify transfer restrictions were not added by event organizer.
- Ensure both sender and recipient have Ticketmaster accounts.
- Check that the recipient’s email address was entered correctly.
- Look for typos in recipient’s name that could prevent verification.
- If transfer deadline expired, unfortunately tickets cannot be transferred.
- For paper tickets, call Ticketmaster for assistance if issues redirecting shipment.
Following the proper procedures for ticket transfers should allow the process to go smoothly in most cases. But if you encounter any trouble, those tips may help resolve many common problems.
Changing Your Mind After Transfer
Once ticket transfers have been initiated, they typically cannot be canceled. As the sender, you permanently give up the rights to those tickets as soon as the recipient accepts the transfer into their Ticketmaster account.
However, the recipient does have a short period where they can decline the ticket transfer after you initiate it. As the sender, you will receive a notification if the transfer is rejected before the event. This would release the tickets back into your account.
But unless the recipient declines the transfer, the tickets will be permanently moved to their account without option for reversal. Be sure before initiating any ticket transfers on Ticketmaster.
Selling Transferred Tickets
If you transfer tickets to someone else, they are free to use the tickets themselves or transfer them to yet another person if allowed. However, re-selling transferred tickets is prohibited in most cases.
Ticketmaster’s Terms of Use generally forbid any transfers that involve re-selling tickets for money. Transfers are intended to be gifts and direct transfers to people you know. Officially, Ticketmaster only allows re-selling tickets through their Ticketmaster Resale platform.
If you or a recipient attempts to re-sell transferred tickets on a third party site, Ticketmaster may cancel the tickets. Consult Ticketmaster’s policies closely before attempting to resell any transferred tickets.
Giving Tickets as Gifts
Transferring tickets on Ticketmaster provides a seamless way todigitally gift event tickets to friends or family. You can surprise them with transferred tickets for a special occasion or memorable event.
Some tips for gifting transferred tickets:
- Add a personal message when initiating the transfer.
- Let the recipient know to expect an email from Ticketmaster.
- Verify their email address is spelled correctly before transferring.
- Give early notice so they have time to accept before event.
- Suggest they save the tickets to their digital wallet for easy access.
With Ticketmaster’s transfer features, you can create special memories by gifting live event tickets completely online. It’s often more meaningful than traditional gifts!
Donating Tickets You Can’t Use
If you have tickets you can no longer use, transferring them can be a generous way to ensure the seats get used rather than going empty. Nonprofit organizations like TicketDonation.com facilitate ticket donations to those in need.
You can also directly transfer tickets to individuals and organizations involved in charitable work who may not be able to purchase tickets at full price. This allows your unused tickets to bring joy to others.
Sending Tickets to Out of Town Guests
Transferring tickets on Ticketmaster is very convenient when you need to get tickets to guests visiting from out of town. You don’t have to worry about mailing paper tickets or finding a time to meet up to deliver them.
As long as your guest has a Ticketmaster account, you can electronically send them tickets even when they are still traveling or before they arrive. This also allows them to access the tickets on their phones for entry to the event.
Coordinating Group Outings
Organizing a group outing to an event? As the main ticket buyer, Ticketmaster transfers allow you to quickly distribute tickets to everyone in your party. No longer do you need to be the middleman collecting money and handing out paper tickets.
With Ticketmaster transfers, you can send tickets electronically to each individual right from your account. It makes coordinating group outings much simpler!
Sending Kids Tickets
Want to send event tickets to your kids? The Ticketmaster transfer process allows you to electronically deliver tickets directly into your child’s Ticketmaster account. You don’t have to worry about trusting them with paper tickets that could get lost or forgotten at home.
The tickets on their account can be accessed via their phones for entry. You can also provide oversight by linking your Ticketmaster account to theirs.
Transferring Tickets with Friends
Making plans with friends for concerts, games, and shows? Ticket transfers provide an easy way to get tickets to your friends without having to physically meet up before the event. No more needing to coordinate schedules just to exchange tickets.
With Ticketmaster’s online transfer system, you can digitally send tickets to your friends’ accounts almost instantly. Just make sure everyone has a Ticketmaster account to facilitate the transfers.
Sending Tickets to Clients and Customers
Businesses can use Ticketmaster’s transfer features to conveniently provide event tickets to clients and customers. It allows you to send tickets completely online rather than via mail.
Before transferring any tickets, just verify the client has a Ticketmaster account to receive the transfer. Add a friendly message thanking them for their business when you initiate the ticket transfer.
Transferring Tickets Between Your Own Devices
Already have a Ticketmaster account? You can easily transfer tickets between your own devices such as mobile phones and laptops linked to your Ticketmaster account.
Just use the transfer process to send tickets from one device to the email address or phone number associated with your other device. The tickets will then be accessible on both devices!