Setting up a Ticketmaster account is easy and only takes a few minutes. Having an account on Ticketmaster provides several benefits such as quicker checkout, saved payment methods, order history, special offers, and more. This guide will walk you through the entire Ticketmaster account creation process step-by-step.
Benefits of a Ticketmaster Account
Here are some of the key benefits of having a Ticketmaster account:
- Faster checkout – Your payment info and shipping address will be saved, allowing you to breeze through checkout in just a few clicks.
- Order history – You’ll have access to your previous Ticketmaster orders for easy lookup and tracking.
- Special offers – Account holders get access to exclusive ticket presales, promotions and discounts.
- Price alerts – You can set price alerts to get notified if ticket prices drop for an event you’re interested in.
- Manage tickets – Easily transfer, sell, or donate tickets you’ve purchased through your account.
How to Create a Ticketmaster Account
Step 1: Go to Ticketmaster.com
First, navigate to the Ticketmaster website by going to www.ticketmaster.com in your web browser. The Ticketmaster home page will load.
Step 2: Click “My Account”
In the top right corner of the page, click on “My Account”. This will open up the account login page.
Step 3: Click “Sign Up”
On the account login page, click on the “Sign Up” link below the login fields. This will open the registration form.
Step 4: Enter Your Information
On the registration form, enter your email address and choose a password. Your password must be at least 8 characters long. Then enter your first name, last name, and date of birth.
Step 5: Agree to the Terms
Read through the Ticketmaster terms and conditions and privacy policy. Check the box agreeing to the terms in order to create your account.
Step 6: Verify Your Email
Ticketmaster will send a verification link to the email you provided. Open your email inbox and click the verification link in the email from Ticketmaster. This will activate your account.
Step 7: Add Payment Method
To enable quick checkout in the future, add a payment method like a credit card or PayPal to your Ticketmaster account. You can add this in the “Payment Methods” section of your account.
Step 8: Add Your Address
Add your shipping address and billing address in the “Personal Details” section of your account. This will populate automatically at checkout.
And that’s it! Your Ticketmaster account setup is complete. You can now enjoy quicker checkout and other benefits next time you purchase tickets.
Purchasing Tickets with Your Account
Here is a quick overview of how to use your Ticketmaster account to purchase event tickets:
- Search for the event you want tickets for on Ticketmaster.com.
- Select the number of tickets you need and click “Buy Now”.
- If not already signed in, enter your account email and password.
- Your payment method and shipping address will auto-populate from your account.
- Review order details and click “Place Order”.
- Your Ticketmaster account will be charged and your tickets will be delivered to you.
Managing Your Ticketmaster Account
As a Ticketmaster account holder, you have access to account management features that let you control your account settings and preferences. Here are some things you can do:
- Update personal info – Keep your name, email, password, and other details up-to-date in your account.
- Add/remove payment methods – Store credit cards or PayPal to use for easy checkout.
- Change your email preferences – Opt out of certain promotional or newsletter emails from Ticketmaster.
- View order history – Look back at your previous Ticketmaster orders and details.
- Set event alerts – Get notified when your favorite artist announces a concert near you.
- Sell or transfer tickets – Safely exchange tickets you can no longer use through Ticketmaster.
To access these features, log into your Ticketmaster account and navigate to the appropriate section. Settings and preferences will vary depending on whether you are on desktop or mobile device.
Troubleshooting Ticketmaster Account Issues
In most cases, Ticketmaster accounts work smoothly without any major issues. But here are some common problems and how to resolve them:
Forgotten password
If you forget your Ticketmaster account password, go to the login page and click “Forgot Password”. You can reset your password after entering your email address.
Error creating account
Double check that you entered a valid email address not already associated with a Ticketmaster account. Passwords must meet minimum length and character requirements. Clear browser cookies or try another browser if issues persist.
Wrong email on account
To change the email address on your Ticketmaster account, you must first log in. Then go to account settings and edit the email field. Verify new email to complete the change.
Payment issues
If a payment fails at checkout, first double check the payment method details are correct. Try a different card or payment option if it continues failing. Contact Ticketmaster customer support for further help.
Need to cancel an order
If you need to cancel a Ticketmaster order, login to your account and find the order details under your purchase history. Click “Cancel Order” and follow prompts. Cancellations are only allowed under certain conditions.
Account hacked or compromised
If you believe someone has gained unauthorized access to your Ticketmaster account, login and reset your password immediately. Then contact Ticketmaster support to report the issue so they can investigate.
Closing a Ticketmaster Account
No longer using your Ticketmaster account? Here are the steps to close it:
- Log into your Ticketmaster account profile page.
- Find and select the “Close Account” option.
- Follow prompts to confirm you want to permanently close the account.
- If you have an active order, you will need to cancel it prior to closing your account.
- Click “Confirm Account Closure” to complete the process.
Once closed, you will no longer be able to access the account. However, Ticketmaster may continue retaining certain personal data per their privacy policy, even after account closure.
Ticketmaster Account Options
Ticketmaster offers different types of accounts tailored to customers’ needs:
- General account – Free account with basic features described in this guide. Suitable for casual buyers.
- Verified Fan account – Required for accessing special presales for top artists. Verifies your fan status.
- VIP/Premium account – Paid upgrade with perks like preferred seating and priority access. Geared for frequent buyers.
Evaluate your ticketing needs to decide which type of Ticketmaster account is right for you. A general account is sufficient for most users.
Alternatives to Ticketmaster
Ticketmaster is the dominant ticketing provider, but not the only option. Here are a few Ticketmaster alternatives you may want to consider:
- AXS – Owned by AEG, offers tickets to many concerts, sports teams, and theaters.
- SeatGeek – Consolidates tickets from various sellers. Offers some of the lowest prices.
- StubHub – Leading ticket resale marketplace with competitive fees.
- Vivid Seats – Resale site with large inventory and 100% buyer guarantee.
- Gametime – Last minute tickets to sports, concerts, theater, and more up to 60% off.
Each Ticketmaster alternative has pros and cons to weigh when purchasing event tickets. Having options allows you to shop for the best deals.
Tips for New Ticketmaster Users
As a first time Ticketmaster user, keep these tips in mind to master the platform:
- Set up an account in advance to expedite checkout.
- Save your preferred payment method and shipping address.
- Enable notifications so you never a presale code opportunity.
- Compare prices between primary and resale tickets.
- Use the interactive seat maps to preview views before buying.
- Filter search results by city, venue, genre, date, and more.
- Join Ticketmaster’s rewards program for exclusive access and perks.
- Link your Ticketmaster and artist fan club accounts to boost access.
Following these tips will help new users have the best experience purchasing tickets and maximizing savings on Ticketmaster.
Conclusion
A Ticketmaster account unlocks convenient features that improve the ticket buying process. Creating an account is quick and uncomplicated. Use this guide’s step-by-step instructions to setup your Ticketmaster profile in just a few minutes.
With your new Ticketmaster account, you can speed through event ticket purchases, organize your order history, save on special offers, set price alerts, and more. Maintain your account details and preferences directly through the Ticketmaster website or mobile app.
Ticketmaster remains the dominant ticketing provider given their massive inventory and brand recognition. But it helps to also be aware of competitive alternatives in the space when buying tickets. Arm yourself with the tips in this guide to master Ticketmaster and optimize your account.