Having a Ticketmaster account can make purchasing tickets for concerts, sports events, and other live entertainment quick and easy. With just a few clicks, you can secure seats for highly sought after shows without having to wait in long box office lines. But in order to have the best Ticketmaster experience possible, it’s important to understand and optimize your account settings.
Accessing Your Ticketmaster Account
The first step to managing your Ticketmaster account is accessing it. There are a couple different ways to do this:
- Go directly to ticketmaster.com and click “Sign In” in the top right corner. This will take you to the sign in page.
- Download the Ticketmaster app on your mobile device. Open the app and tap the profile icon in the top left corner. This will prompt you to sign in if you aren’t already.
Once you’ve accessed your account, you can view and edit your settings as outlined below.
Profile Information
Under account settings, you can view and update your basic profile information including:
- Name – Your first and last name associated with your Ticketmaster account.
- Email – The email address you use to sign into your account.
- Password – You can change your account password here if desired.
- Phone number – A phone number you can be reached at if needed.
- Address – Your mailing address including street, city, state, and zip code.
Keeping this information up-to-date ensures you receive important account emails from Ticketmaster and that any tickets you purchase can be shipped to the right place.
Notification Settings
Ticketmaster allows you to customize what types of notifications you receive from them. This includes:
- Email notifications – Get alerts about new events added, special offers, order updates, and more sent to your email inbox.
- Push notifications – Enable push notifications on your mobile device to receive real-time updates about order status, deals, and other account activity.
- Text message notifications – Opt-in to receive text alerts for event reminders, order updates, and exclusive promotions.
You can pick and choose which notification options you want to take advantage of. For example, you may only want emails about upcoming events you may like and order confirmations. Adjust these settings so only notifications that are useful to you are being sent.
Privacy Settings
Ticketmaster allows you to control how much of your personal data is visible to others. Under the privacy tab, you can:
- Make your profile public or private – A public profile allows other Ticketmaster users to find and connect with you. A private profile hides your profile details from other users.
- Show/hide your purchase history – You can opt to share your past Ticketmaster purchases publicly or make them private so only you can see them.
- Limit ad targeting – Choose whether or not to allow Ticketmaster to use your purchase history and account data to customize ads shown to you.
Set your privacy settings based on your comfort level sharing account details and activity. More restrictive settings increase privacy while more open settings enable user interactions.
Linked Accounts
For faster checkout and easier ticket management, you can link external accounts to your Ticketmaster profile. Common linked accounts include:
- Facebook – Linking your Facebook account allows quick account creation and login.
- Google – Your Google account can be connected for simplified sign-in.
- Venue accounts – Link venue-specific accounts you may have for seamless ticket purchases and management.
- Ticketmaster Verified Fan accounts – Connect your Verified Fan account to earn early access to high demand tickets.
Linking accounts is completely optional. The main benefit is being able to access multiple accounts through your Ticketmaster login. Just be sure to trust any external accounts you choose to link.
Saved Payment Methods
One of the most useful account settings you can take advantage of is saving payment methods for faster checkout. Ticketmaster allows you to securely store the following payment options:
- Credit/debit cards – Save Visa, Mastercard, American Express, Discover, and other standard card types to your account.
- PayPal – Add your PayPal account to have this payment method autosuggest at checkout.
- Gift cards – Redeem gift card codes and store gift card balances to your account for easy access.
With saved payment methods, you can check out in just a few clicks when tickets go on sale instead of entering billing details each time. Your actual payment information is encrypted for security.
Ticket Delivery Preferences
How you get your tickets plays a big role in the Ticketmaster experience. Under account settings, you can specify your delivery preferences:
- Mobile tickets – Gain instant access to tickets via the Ticketmaster app for contactless entry.
- Print-at-home tickets – Download and print tickets to bring to the event.
- Mail tickets – Have physical collectible ticket stock shipped to you.
- Will call pickup – Hold tickets at the venue box office for pickup there.
Evaluate factors like convenience, security, collector appeal, and sustainability when setting default delivery. You can still choose different options at checkout as needed.
Marketing Preferences
As a Ticketmaster account holder, you may receive promotional emails, exclusive access to presales, and other special offers. You can customize your preferences for marketing communications in your account settings:
- Promotional emails – Opt out of marketing emails if unwanted.
- Featured event recommendations – Disable event suggestions based on your purchase history.
- Concert and event announcements – Adjust preferences for new event notifications in your city and preferred genres.
- Presale access – Choose whether or not to receive presale codes and early ticket links.
Take control over your inbox and account feed. Marketing preferences empower you to only receive promotions and suggestions relevant to you.
Verified Tickets
Ticketmaster’s Verified Tickets initiative aims to eliminate counterfeit ticket scams. There are a couple key settings related to Verified Tickets:
- Event integrity notifications – Opt in to get alerts if issues possibly impacting event legitimacy are detected.
- Transfer eligibility – For high demand events, ticket transfer may be restricted to fight scalping.
Enabling these protections helps ensure you receive authentic tickets. Restricting transfers also increases chances of fans getting tickets at face value.
Order History
Every ticket you purchase through Ticketmaster will appear in your account order history. Here you can:
- View order details – Look back on order date, specific tickets purchased, total cost, delivery method, and more.
- Access tickets – Link directly to mobile or print-at-home tickets associated with a past order.
- Track shipping status – See updates on mailed ticket orders including when they were shipped and estimated arrival.
Your order history serves as an easy way to access ticket purchases from your account, even years after buying them.
Account Security
Protecting your Ticktemaster account should be a priority. Use the following security features:
- Two-factor authentication – Add an extra layer of account protection via text, call, or email verification codes.
- Trusted contacts – Designate a friend or family member as a trusted contact for account security assistance if you get locked out.
- Active logins – Review devices and browsers currently accessing your account to detect any suspicious activity.
- Recent activity – Look back on key account events like logins, password changes, and contact info updates.
Leveraging these tools minimizes chances of your account being compromised. Be wary of suspicious links and never share your password.
Closing Your Account
Should you ever wish to delete your Ticketmaster account, you can submit a request to do so under account settings. Account closure is permanent, so you will lose access to order history, saved payment methods, and account credentials. Only submit a closure request if you are absolutely certain.
Alternatively, you can simply stop using your account at any time without having to close it entirely.
Getting Help
If you ever need assistance managing your Ticketmaster account, there are a few ways to get help:
- Use the site help feature – Look for the “Help” link at the bottom of the Ticketmaster website and app.
- Message customer support – Initiate a chat session with a Ticketmaster agent online.
- Call the support line – Talk to a customer service representative over the phone during business hours.
- Check the FAQ database – Search common account questions and troubleshooting issues.
With Ticketmaster’s extensive resources and knowledgeable staff, you can typically find answers to any account inquiries. Don’t hesitate to reach out.
Key Takeaways
Ticketmaster aims to provide seamless management of your account settings. Keep these tips in mind:
- Update personal info and payment methods for faster checkout.
- Adjust notifications and marketing preferences to control communications.
- Link accounts and use security tools to keep your account safe.
- Review order history and activity to monitor account use.
- Get help from Ticketmaster support if you have any account issues.
Understanding and customizing your Ticketmaster account settings makes purchasing events quick, easy, and secure.