Having a detailed purchase and browsing history available in your Ticketmaster account can be extremely useful. Whether you’re trying to track down order details, remember which events you attended, or simply want an overview of your ticket buying habits, your Ticketmaster account history provides important insights.
Accessing Your Ticketmaster Account History
To view your Ticketmaster account history, you’ll need to login to your account online or in the mobile app. Once logged in, find and select “My Account” or “Account Settings.” There should be an option for “Order History” or “Purchase History.”
On the website, your full order history will be displayed with the most recent purchases shown first. In the app, you may need to select “View All” to see beyond just the last few orders. Your complete history of Ticketmaster orders will be there, including both digital and hard tickets.
Details Included in Your Ticketmaster Account History
For each order in your Ticketmaster account history, you’ll find important details like:
- Date of purchase
- Event name, date, time, and location
- Seat numbers and section (if applicable)
- Ticket quantity and type (adult, child, VIP, etc)
- Order total and itemized pricing
- Delivery method (mobile, print home, will call, etc)
- Order number and confirmation code
Having these details available for every order you’ve ever placed can be extremely helpful. Some specific examples include:
Looking Up an Old Order
Maybe you need to find details on an order you placed months or years ago. Your Ticketmaster account history acts as an easy reference with all your past order details.
Tracking Your Event History
Your account history provides a listing of every Ticketmaster event you’ve purchased tickets for. It’s an easy way to reminisce on concerts, games, theater shows you’ve attended over the years.
Understanding Your Ticket Buying Habits
Reviewing your full Ticketmaster history can provide insights into your ticket buying habits. You can analyze how often you purchase tickets, which venues you frequent, how much you typically spend, and more.
Compiling Details for Reimbursement
If you need to submit ticket details for reimbursement at work or through an organization, your Ticketmaster history makes it easy to pull together all the required order information.
Settling Order Disputes
In case of any order disputes, like questioning a charge or needing to prove purchase details, you can easily access the required information in your account history.
Downloading and Printing Your Ticketmaster Account History
In addition to viewing your account history online, Ticketmaster also allows you to download and print your details. This gives you offline access as well for things like reimbursement submissions, your personal records, tax preparation, and more.
On the website, find the “Download Order History” option, typically located near your account details. In the mobile app, go to your order history and select the download icon in the top corner. You’ll then have the option to download as a PDF or CSV file.
Benefits of Downloading Your History
- Have offline access without needing to login to Ticketmaster
- Send copies for reimbursement without sharing login credentials
- Convenient reference for your personal records
- Access anywhere even without internet connectivity
The downloaded file provides the same order details described above in an easy to print format. You can also save the PDF or CSV file anywhere for ongoing access as needed.
How Long Ticketmaster Keeps Your Account History
Ticketmaster provides access to your full account history with no limits on how far back the details go. As long as you’ve had your Ticketmaster account, your entire order history will be available.
Even if you lose access to your account for some reason, Ticketmaster keeps full records of all orders in their databases. So your history can still be recovered if needed by verifying your identity and requesting records of past purchases.
Benefits of Lifelong Ticketmaster Account History
- Lookup details from any past order no matter how old
- Track your full event history over decades
- Analyze long-term ticket buying habits and costs
- Never lose important order details and confirmation numbers
Having decades worth of Ticketmaster purchase history available provides useful insights and a helpful reference tool for the long-term.
Changing Your Ticketmaster Account Details
While your Ticketmaster order history will always be accessible, you may need to update other account details like your:
- Name
- Email address
- Password
- Address
- Payment method
To change your personal details, login online or in the app and navigate to “My Account” or “Account Settings.” Here you can edit and save your updated name, contact information, password, and more.
Why Updating Account Details Is Important
- Ensure tickets and communications go to the right place
- Avoid issues at checkout with expired/invalid payment methods
- Maintain access to your account and history details
- Receive important account notifications
Keep your key account details like your name, email, password, and payment info up to date. This makes sure everything flows smoothly for future Ticketmaster purchases.
Deleting Your Ticketmaster Account
In some cases, like if you no longer purchase tickets through Ticketmaster, you may choose to delete your Ticketmaster account altogether. Keep in mind that deleting your account is permanent and cannot be undone.
Before deleting your account, you may want to download your full order history for your records. Once your account is deleted, you will no longer have access to those Ticketmaster order details.
To delete your account, login online and go to account settings. Look for the option to delete, deactivate, or close your account. You may need to verify your password or provide other credentials for confirmation.
Consequences of Deleting Your Ticketmaster Account
- Lose access to order history and details
- Cannot retrieve old order information
- Must create new account to purchase tickets
- Removed from marketing and promotions lists
- No more access to ticket transfer/resale
While deleting your account can be done, it permanently cuts you off from useful features and benefits. Unless completely necessary, downloading your history and keeping the account open is typically recommended.
Getting Support for Your Ticketmaster Account
If you ever have questions or issues managing your Ticketmaster account, several support options are available:
- Help Center – Search the online database for FAQs and how-to articles.
- Chat Support – Chat live with a support agent online.
- Phone Support – Call Ticketmaster customer service for personal assistance.
- Email Support – Email Ticketmaster your specific account questions.
- Social Media – Reach out via Twitter, Facebook, or other social platforms.
Reaching out to Ticketmaster support can help resolve account access issues, assist with making changes or updates, answer questions on your order history, and more. Take advantage of the available options whenever you need account assistance.
Tips for Getting the Most from Ticketmaster Support
- Have your account information, order numbers, and details ready
- Capture any error messages that occur
- Take screenshots of any account issues
- Start with self-help via Help Center if possible
- Ask about compensation for major account issues
With key details in hand, you can help Ticketmaster support quickly diagnose and resolve your account questions or problems. Reference any error messages or screenshots to provide specifics.
Key Takeaways
Your Ticketmaster account history provides valuable long-term access to your ticket purchasing details. Use your order history to look up old events, track your spending habits, compile details for reimbursement, and more.
Be sure to keep your account details like your name, email, and payment info updated. Download or print your history for offline access when needed. And reach out to Ticketmaster customer support if you ever have account questions or issues.
With your complete event and order history available in one place, your Ticketmaster account serves as a helpful reference tool both now and well into the future.
