Buying tickets from verified resale on Ticketmaster can be a safe option for getting tickets to sold out events. However, there are some risks to be aware of when using verified resale. In the opening paragraphs, I’ll provide quick answers to key questions about verified resale on Ticketmaster.
Is verified resale on Ticketmaster legitimate?
Yes, verified resale tickets on Ticketmaster are legitimate tickets being resold by other fans or professional ticket resellers. Ticketmaster verifies the tickets are real and authentic before listing them for resale on their site. So buyers can feel confident the verified resale tickets they buy on Ticketmaster are valid tickets that will get them into the event.
Are there fake tickets on Ticketmaster verified resale?
There should not be any fake or counterfeit tickets on Ticketmaster’s verified resale platform. Ticketmaster uses various security measures and ticket verification processes to ensure all tickets listed for resale are 100% authentic and valid. If buyers receive tickets that end up being invalid or counterfeit, Ticketmaster will refund the purchase.
What are the risks of buying verified resale tickets on Ticketmaster?
Some risks of buying verified resale tickets on Ticketmaster include:
- Prices are often much higher than face value
- Good seats may sell out faster than on primary onsale
- No refunds or exchanges if plans change
- Potential for last minute canceled events
While the tickets are legitimate, buyers take on more financial risks buying at resale prices. Prices can be astronomical for hot shows. Buyers have to be sure they can attend before purchasing.
When are Ticketmaster verified resale tickets a good option?
Verified resale tickets can be a good option when:
- The event is sold out and tickets are unavailable elsewhere
- You need better seats than what’s available on primary market
- You waited too long and resale is the only way to get tickets
- You only need 1 ticket and can’t find singles elsewhere
For hard-to-get tickets to major concerts and sporting events, verified resale may be a buyer’s only option to get in the door.
How does Ticketmaster verified resale work?
Here is an overview of how Ticketmaster verified resale functions:
Ticket Listing
When event tickets are scarce, Ticketmaster allows season ticket holders, VIPs, and other fans to resell extra tickets through their verified resale platform. Professional ticket brokers can also list resale inventory. Sellers list tickets just like a normal online marketplace.
Ticket Verification
Before any resale listing is posted, Ticketmaster verifies the tickets are valid and authentic. This involves checking ticket details against internal inventory records. Invalid or duplicate tickets are rejected.
Secure Purchase & Transfer
Once tickets are listed, buyers can purchase them just like normal tickets on Ticketmaster. Ticketmaster securely facilitates the ticket transfer process. Sellers can’t back out once tickets are sold.
Delivery Methods
Ticketmaster provides various delivery methods for resale tickets, including:
- Mobile tickets via Ticketmaster app
- Printable PDF tickets
- Mail delivery of hard tickets
- Will call pickup at venue box office
Buyers can choose their preferred delivery method at checkout.
After-Purchase Support
If any issues come up after the purchase, buyers can contact Ticketmaster’s verified resale customer support for assistance. This includes help with ticket transfers, deliveries, and inquiries.
What are the fees charged for Ticketmaster verified resale tickets?
Ticketmaster charges the following fees for verified resale tickets:
Fee Type | Fee Amount |
---|---|
Service Fee | Around 25% of ticket price |
Delivery Fee | $5.95 – $20+ per order |
Facility Charge | $5 – $20 per ticket |
The fees can add up quickly, often 25-30%+ on top of an already inflated resale ticket price. Buyers should account for all fees when budgeting for a verified resale ticket purchase.
What protections are in place for Ticketmaster verified resale buyers?
Ticketmaster provides the following protections for buyers on verified resale:
Guarantee of Authenticity
Ticketmaster guarantees all verified resale tickets are 100% valid and authentic. If a ticket ends up being invalid for any reason, they will refund the cost or provide comparable replacement tickets if available.
Secure Online Payments
All payments go through Ticketmaster’s secure online checkout system. Payments are encrypted and protected. Ticketmaster never handles direct payments between buyers and sellers.
Delayed Delivery
Buyers don’t have to pay right away. Ticketmaster can wait to deliver tickets until 1-2 weeks before the event. This protects against event cancellations and other changes.
Direct Support
Ticketmaster’s resale customer service team is available by phone, chat, and email to address any issues before, during, or after the ticket buying process.
What recourse is available if there are issues with Ticketmaster verified resale tickets?
Here are the options available if any problems come up with Ticketmaster verified resale tickets:
- Invalid/Fake Tickets – Ticketmaster will refund the full purchase or replace tickets if fake tickets are received.
- Event Cancelled – The original ticket seller sets refund terms if the event is cancelled. Ticketmaster can facilitate refunds.
- Can’t Attend Event – Buyers can relist tickets for resale on Ticketmaster to try to recoup costs if they can’t attend.
- Problem with Entry – Contact Ticketmaster for help addressing any issues using tickets to enter the venue.
- Other Issues – Get in touch with Ticketmaster resale customer service for any other problems.
In most cases, Ticketmaster and the original seller aim to make the buyer whole if any verified resale ticket issues come up.
How can buyers ensure a smooth experience buying verified resale tickets on Ticketmaster?
Here are some tips for a smooth verified resale ticket buying experience on Ticketmaster:
Set a Budget
Have a firm budget in mind before searching for tickets. Resale prices can be astronomical.
Read Listings Closely
Look at the listed ticket details carefully to understand exactly what you are getting. Check seat locations, delivery method, seller ratings, and sale terms.
Buy Early
Don’t wait until the last minute. Popular tickets sell fast. Buying well in advance provides more options.
Understand the Fees
Account for Ticketmaster’s service, delivery, and facility fees to avoid surprise charges at checkout.
Have a Backup Plan
Be ready to keep searching for tickets if your first choice falls through. Have back-up date or seat options in mind.
Know the Seller
If buying from an individual seller, check their profile for reviews and ratings first.
Save Your Order Details
Keep records of your ticket purchase confirmation and seller contact info in case you need to get in touch later.
Conclusion
In summary, Ticketmaster verified resale provides a legitimate ticket marketplace, but buyers take on more risks around pricing and reliability compared to buying directly from the box office. As long as you research ticket listings carefully, understand the fees, and vet the sellers, you can feel reasonably confident buying verified resale tickets. Just have backup plans and budgets in place in case issues come up. Ticketmaster does provide buyer protections, but verified resale still comes with inherent uncertainties buyers must be prepared for.