Ticketmaster gift cards are a popular gift choice for music and event lovers in Canada. The cards can be used to purchase tickets for concerts, sports games, theater shows, and other events on the Ticketmaster website or mobile app. With a few simple steps, you can start enjoying live entertainment using your Ticketmaster gift card.
Check your Ticketmaster gift card balance
Before you make any purchases, you’ll want to check your gift card balance. There are a couple ways to do this:
- Visit the Ticketmaster website and click “Sign In” in the top right corner. Once signed into your Ticketmaster account, you’ll see your gift card balance towards the top of the screen.
- Call Ticketmaster Customer Service at 1-855-985-5000. Have your 16-digit gift card number ready and a representative can provide your balance over the phone.
- If you received a physical Ticketmaster gift card, you can scratch off the sticker on the back to reveal a website and pin number. Visit the website and enter the pin to see your balance.
Knowing how much is left on your card will ensure you don’t run into any surprises at checkout. Gift card balances can be checked at any time.
Purchase event tickets with a gift card
Once you know your available balance, it’s time to start shopping! Here are the steps to buy event tickets with a Ticketmaster gift card:
- Search for the event you want to attend on ticketmaster.ca and select your tickets.
- Click “Proceed to Checkout” when you are ready to purchase.
- Sign into your Ticketmaster account if you haven’t already.
- Enter your billing information. Make sure the right country and province are selected.
- Click “Add Gift Card” below the payment method options.
- Enter your 16-digit gift card number and click “Apply.”
- If the gift card doesn’t cover the full cost, you can split payment between the gift card and another payment method.
- Review your order and click “Place Order.” Your gift card balance will automatically be reduced.
The process is quick and easy. Within minutes, your tickets will be delivered to you via email. You can also view them anytime by logging into your Ticketmaster account.
Use a gift card at a Ticketmaster kiosk
In addition to online purchases, Ticketmaster gift cards can be used at self-serve ticketing kiosks located at select stores and venues. Here’s how:
- Locate a Ticketmaster kiosk near you.
- At the kiosk screen, select “Buy Tickets” and search for your event.
- Choose your ticket quantity and tap “Checkout.”
- Select “Gift Card” as your payment option.
- Enter your 16-digit gift card number and tap “Continue.”
- Confirm your order details and tap “Purchase” to complete checkout.
- Your tickets will print from the kiosk. Enjoy the event!
Kiosks are handy when you need last minute tickets and don’t have time to wait for email delivery. As long as there is money left on the card, you can use it to buy tickets at a kiosk just like online.
Add funds to a Ticketmaster gift card
Want to add more money to your Ticketmaster gift card? You can add funds online to increase your available balance. Here’s the process:
- Visit ticketmaster.ca and click “Sign In.”
- Go to the My Account page and select “Manage Gift Cards.”
- Choose the gift card you want to add funds to.
- Click “Add Funds to Gift Card” and enter the amount you want to add.
- Complete checkout by entering payment details. Funds will be added instantly.
There is no limit to how much you can add to a Ticketmaster gift card balance. Just keep in mind that gift cards do expire eventually, so use the funds before they go to waste!
Check Ticketmaster gift card expiration
Speaking of expiration, it’s important to know when your Ticketmaster gift card will no longer be valid. Here are some key facts about gift card expiration:
- Physical gift cards expire 12 months from the date of activation.
- E-gift cards delivered by email expire 6 months from the send date.
- Gift cards purchased or activated after October 5, 2021 expire 36 months from activation.
- Balances decrease by $1.50 each month starting 14 months after activation.
- Expired gift cards can no longer be used or have funds added.
To check the exact expiration date for your gift card, view your gift card details in your Ticketmaster account. Set a reminder on your calendar so you use all the funds before time runs out!
Make fast ticket purchases with gift cards
One of the best perks of Ticketmaster gift cards is how quickly you can score tickets for top events. With an available balance on your card, you can bypass entering payment info and lock in seats faster.
For high demand events like concerts or games that may sell out quickly, gift cards help streamline the purchasing process. Your transaction goes through faster, improving your chances of getting tickets before others.
Gift cards are also great when you prefer not to save your bank card details on a website. The funds are already loaded onto the gift card, so you don’t need to enter any sensitive information.
Use gift cards and coupon codes
Can you use a Ticketmaster gift card and coupon code on the same online order? The answer is yes!
If you have a promo code for percentage off or discounted shipping, you can still apply that savings even when paying with a gift card. The order total will be reduced by the coupon amount before the gift card is charged.
However, take note that Ticketmaster gift cards cannot be used on the same transaction with pre-sale codes or other dollar-amount-off promo codes. But percentage and shipping offers are fair game.
Check order history
Wondering what you’ve purchased in the past with your Ticketmaster gift card? You can review all your previous orders when logged into your account.
Under the “My Tickets” section, you will see a list of your orders. Click on any order to view the details – it will show the payment method used including the amount charged to a gift card.
Checking your order history makes it easy to see what events you’ve been to and quickly access any past tickets or receipts. Never wonder how you paid again!
Get help from customer service
Have a gift card question that wasn’t answered here? Need help resolving an issue with your card? The Ticketmaster customer service team is available to assist.
Contact options include:
- Phone: Call 1-855-985-5000
- Chat: Chat with an agent directly on the Ticketmaster website
- Email: Email [email protected]
- Social Media: Send a direct message on Facebook or Twitter
Agents can look up your gift card, review transactions, reset pins, and troubleshoot other issues. They can also explain policies related to expiration dates, refunds, and more.
Frequently asked questions
Here are answers to some common questions about Ticketmaster gift cards in Canada:
What fees are charged when using a gift card?
You may still be charged service fees, delivery fees, and other standard charges on top of the event ticket price when using a gift card. The card covers the base ticket cost only.
Can I use a gift card at a Ticketmaster outlet or by phone?
Unfortunately gift cards can only be used online at ticketmaster.ca or at a self-service kiosk. They cannot be redeemed over the phone or at a Ticketmaster outlet.
Are Ticketmaster gift cards sold in Canadian stores?
At this time, Ticketmaster gift cards are only available online at ticketmaster.ca. They are not sold in brick-and-mortar retail stores.
Can I reload or add funds to an expired gift card?
No, once a Ticketmaster gift card expires, it can no longer have funds added to it or be used for new purchases.
How do I apply a gift card to an existing Ticketmaster order?
Unfortunately, gift cards cannot be applied to orders that have already been placed and paid for. They must be used at the time of checkout as the original form of payment.
Get the most from your Ticketmaster gift card
Make the most of your Ticketmaster gift card balance by:
- Using it for high demand events likely to sell out fast – skip payment entry!
- Combining it with coupon codes when possible for extra savings.
- Checking the balance periodically and adding more funds if needed.
- Setting a reminder for when it will expire so no money is wasted.
- Reviewing order history to see what you’ve purchased.
- Contacting customer service if any issues arise.
With a few simple tips, you can maximize your Ticketmaster gift card usage. Enjoy the convenience and flexibility of paying for incredible live experiences with a prepaid gift card!