Attending a New York Islanders hockey game at UBS Arena is an exciting experience for any hockey fan. As a season ticket holder, you may need to transfer tickets to friends or family for a game you can’t attend. Transferring tickets is a common practice among Islanders fans. With the Islanders’ new high-tech ticketing system, transferring tickets is easier than ever.
Can Islanders Tickets Be Transferred?
Yes, New York Islanders tickets can be transferred to someone else by the ticket holder. The Islanders use digital ticketing, so tickets are easily transferable to anyone with an email address or mobile number. As the original ticket purchaser, you have full control over who uses the tickets if you can’t attend a game.
Requirements for Transferring Tickets
There are a few requirements in order to transfer Islanders tickets successfully:
- You must be the original ticket purchaser.
- Tickets can only be transferred to one person at a time.
- Tickets cannot be transferred after the event starts.
- The recipient must accept the ticket transfer.
- Both parties need an online My Islanders Account.
As long as both people have an account, the tickets can be securely transferred online in just a few clicks. The tickets then show up in the recipient’s account instantly.
How to Transfer Tickets on Desktop
Transferring tickets on a computer is easy through your My Islanders Account. Here are the steps:
- Log into your My Islanders Account online.
- Go to “My Tickets” and click “Transfer” next to the tickets.
- Enter the recipient’s email address or mobile number.
- The recipient will get an email with a link to accept the tickets.
- Once accepted, the tickets will appear in the recipient’s account.
Transferring Tickets on Mobile
You can also transfer tickets right from your phone using the Islanders mobile app. Just follow these steps:
- Open the Islanders app and log into your account.
- Go to “My Tickets” and tap “Transfer.”
- Select the tickets you want to transfer.
- Enter the recipient’s email or mobile number.
- The recipient accepts the transfer and gains access to the tickets.
Transferring Part of a Season Ticket Plan
For Islanders season ticket holders, you have the flexibility to transfer parts of your overall season ticket package. You don’t have to transfer tickets to the same person every time. You can transfer them on a game-by-game basis to anyone you choose.
To transfer just a portion of games in your plan, follow the same ticket transfer steps above. Simply choose the specific game(s) you want to transfer for that recipient. The rest of the games will stay in your account.
Transferring Tickets Already Sent to Your Phone
If you already added your tickets to your phone’s digital wallet such as Apple Wallet or Google Pay, you will need to transfer them before sending them to your phone. Follow these steps:
- Open your My Islanders Account and transfer the tickets first.
- Have the recipient accept the transfer.
- Now have the recipient add the accepted tickets to their phone.
- You should delete the tickets from your phone’s wallet.
Fees for Transferring Tickets
The Islanders do not charge any fees to transfer tickets between My Islanders Account members. It is free to send and receive ticket transfers.
However, there are fees in certain situations:
- If tickets are transferred to someone without an account, there is a $5 delivery fee per ticket.
- If tickets are sent to the Ticketmaster Ticket Exchange for resale, there are seller fees.
Transferring Tickets Already Claimed by a Recipient
Once a recipient claims a ticket transfer in their account, the original ticket holder no longer has management control. However, the original purchaser can still cancel a claimed ticket and reclaim it if needed. Here’s how:
- Log into your My Islanders Account online.
- Go to your order history and select the order with the transferred tickets.
- Click “Cancel” next to the ticket transfer.
- This will cancel the recipient’s ticket access and return the tickets to your account.
Deadline for Transferring Tickets
You can transfer tickets at any time, but there is a deadline. Tickets must be transferred before the event starts. You cannot transfer tickets once the game begins or after it ends.
To ensure enough time, the recipient should accept the transfer at least 2 hours before game time. This gives them enough of a window to add the tickets to their phone if needed.
Transferring Tickets to a Minor
Tickets can be transferred to minors, but the adult who transferred the tickets will be held responsible for the minor’s conduct inside UBS Arena. Transfers to minors should only be done with a parent or guardian.
Reselling Transferred Tickets
While you can transfer tickets for free, reselling transferred tickets for profit is prohibited. Transferred tickets are meant for personal use only. Reselling constitutes a breach of the transfer agreement.
If you want to resell tickets, you must list them through the Ticketmaster Ticket Exchange, which is the Islanders’ official resale marketplace. All resale transactions are subject to fees.
Transferring Season Tickets Permanently
For season ticket holders, you may need to permanently transfer tickets to someone else for the remainder of the season. This permanently relinquishes all ticket rights to the recipient.
To do a permanent transfer, contact your Islanders season ticket representative. They can process the permanent transfer and update the account details.
Accepting Transferred Tickets
To accept transferred tickets, the recipient must:
- Have an online My Islanders Account.
- Check their email or Islanders account for the ticket transfer notification.
- Click the link or “Accept Transfer” button.
- The tickets now show up in their account automatically.
Once accepted, the recipient takes full ownership of the tickets. The original ticket holder no longer has access or the ability to recall the tickets (unless cancelled as outlined above).
Issues Transferring or Accepting Tickets
If there are any issues sending or accepting a transfer, check that:
- The sender has the right to transfer the tickets.
- Both parties have valid My Islanders Accounts.
- The correct email/mobile number was entered.
- The transfer period has not expired.
- The transfer notification was not missed or deleted.
- The steps were followed correctly.
If any other trouble transferring tickets occurs, contact the Islanders ticket office for support.
Conclusion
Transferring tickets is an convenient way for Islanders fans to share access to games. By using the team’s digital ticketing system, tickets can be securely sent to anyone in just minutes. Following the proper steps for transferring through your My Islanders Account ensures a smooth process without issues. This provides flexibility for season ticket holders and gives recipients an easy way to gain ticket access when needed.