Going to a concert can be an exciting experience. However, in order to get into the venue, you need a valid ticket. For many major concerts, the tickets are sold through Ticketmaster. As the concert date approaches, you will need to have the Ticketmaster ticket ready to show at the venue entrance in order to be granted access.
Checking your Ticketmaster account
If you purchased the Ticketmaster ticket online and had it delivered electronically, the first step is to check your Ticketmaster account. Log in to your Ticketmaster account either on the website or using the mobile app. This is where you will be able to access your purchased tickets.
Once logged in, look for the “My Tickets” section. Here you should see all of the events you have tickets for. Find the upcoming concert event and make sure the status says “Ready for Transfer/Entry.” This means the ticket is active and ready to be used. If you do not see the ticket listed here, you may need to reach out to Ticketmaster customer service for assistance.
Downloading or printing the ticket
For electronic tickets, you will need to either download the ticket to your smartphone or print it out at home. Here are the steps for each option:
Download to smartphone
If you want to have the ticket on your smartphone, look for the option to download it directly in your Ticketmaster account. Depending on the app version, you may be able to add it to your Apple Wallet or Google Pay as well for easy access.
Be sure to download the ticket well in advance of the concert. You don’t want to wait until you are at the venue to try downloading as you may run into technical difficulties. Download the ticket as soon as it becomes available in your account, typically a week or two before the event.
Print at home
Alternatively, you can print your Ticketmaster ticket at home to bring to the concert. Look for the “Print at Home” option in your Ticketmaster account. This will pull up a PDF file that you can print either on a regular sheet of paper or on specialty ticket paper.
When printing make sure:
- The print quality is clear and legible
- No portion of the barcode or QR code is cut off
- It prints in color (not black and white)
Print the ticket as soon as it becomes available in your account. Store it in a safe place so it does not get lost or damaged. Print a second copy as a backup just in case.
Transferring or selling extra tickets
If you purchased multiple tickets but cannot attend the concert yourself, you have a couple options with your extra tickets.
Transfer to a friend
You can transfer the extra Ticketmaster ticket to a friend who can attend the concert instead of you. To do this, go into your Ticketmaster account and select the “Transfer Tickets” option.
Enter your friend’s name, email address or mobile number. Ticketmaster will send them a link to accept the transferred ticket. Make sure they accept the ticket transfer so the ticket is officially in their name.
Sell on a resale site
Rather than letting the ticket go to waste, you can sell an unused ticket on a trusted resale marketplace like StubHub. List the exact details of the ticket and transfer it to the buyer once purchased.
Be aware you may get less money back than what you originally paid. There are also resale fees taken by the marketplace platform.
Getting through security at the venue
Once you have your Ticketmaster ticket ready, either printed or on your mobile device, you are ready for the concert night. Arrive at the venue entrance early enough to give yourself time to get through security.
Have your ticket ready to scan before you reach the attendants. They will either scan the barcode/QR code or visually inspect the ticket.
For mobile tickets, make sure your brightness is turned up so the barcode is clearly visible. Have the ticket open and ready to go so you don’t hold up the line.
For printed tickets, take it out of your wallet or purse and hold it ready. Make sure it is not crumpled or damaged.
If you run into any issues with your ticket not scanning properly or appearing invalid, remain calm and cooperate with staff. There should be a ticket resolution desk to help resolve any problems.
Finding your seat
Once inside the venue, you need to locate your exact seat. Refer to the details on your Ticketmaster ticket which will include the section, row, and seat number.
Head in the direction signs pointing to your section. Walk down the rows of seats, verifying the row letter as you go. Find your seat number and you are all set!
Double check you are in the correct spot by comparing it to nearby seat numbers and your ticket info. Be courteous of other attendees already in their seats.
Now you can sit back and enjoy the show! Just don’t forget to hold onto your ticket stub in case you need to leave and re-enter the venue.
Purchasing tips for future concerts
To set yourself up for a smooth experience getting into future concerts, keep these tips in mind when purchasing tickets:
- Buy early – Prices typically go up closer to the event date and popular shows can sell out quickly.
- Stick with official ticket retailers like Ticketmaster rather than individual resellers.
- Opt for electronic delivery – Provides easiest access to your ticket and prevents shipping delays.
- Save payment confirmation emails – Serves as proof of purchase if any issues arise.
- Confirm order details – Double check the event date, venue, quantities, and seating before finalizing.
Conclusion
Following the proper steps to access, transfer, and display your Ticketmaster ticket will ensure you can get through the door at the big concert. Carefully check your ticket ahead of time, bring it ready at the entrance, and locate your seats smoothly. With your ticket in hand, you are ready to enjoy the show!