How to get unblocked from ticketmaster?

If you find yourself blocked from using Ticketmaster, don’t panic. There are steps you can take to get your account unblocked. Here is a comprehensive guide on why you may have been blocked, how to get unblocked, and tips to avoid blocks in the future.

Why You May Have Been Blocked

There are a few common reasons why Ticketmaster may have blocked your account:

• Suspicious activity – If Ticketmaster detects suspicious or overly aggressive activity like bot purchases, rapidly refreshing for tickets, or excessively long sessions, they may block your account.
• Policy violations – Violating Ticketmaster’s Terms of Use agreement could trigger a block. This includes reselling tickets above face value, purchasing tickets you don’t intend to use, and other prohibited activities.
• Payment issues – Declined payments, chargebacks, and suspected fraud can cause Ticketmaster to block your account.
• FanVerified Account – Having a FanVerified Account shut down for violations will lead to blocks.
• Shared accounts – Using a shared account between multiple people often raises red flags.

Ticketmaster is quite vigilant at detecting prohibited behavior on their platform, so account blocks are not uncommon. Don’t take it personally, just focus on getting unblocked.

How to Get Unblocked

If you find your Ticketmaster account is blocked, here are the steps to get it unblocked:

1. Contact customer support – Your first step is to reach out to Ticketmaster customer service by phone or email. Explain your situation in detail and ask them to review your account.
2. Provide verification info – To confirm your identity, you’ll need to provide personal information like your full name, email, home address etc. This helps Ticketmaster secure and regain trust in your account.
3. Explain the context – Giving background on why you think your account was blocked in the first place is helpful. Provide any details you think triggered the block.
4. Make your case – Politely explain why you need your account unblocked and that you intend to follow proper Terms of Use going forward. This reassures Ticketmaster.
5. Request feedback – Ask Ticketmaster if there are any other issues with your account you need to address besides the block. Their feedback will help avoid future problems.
6. Follow up – If your account remains blocked after initial contact, follow up in 3-5 business days for an update on your request.
7. Provide documentation – If asked, supply any documentation Ticketmaster needs to verify disputed transactions, account ownership, or other issues.
8. Be patient – Allow time for Ticketmaster to thoroughly investigate your account status. The process may take over a week in some cases.
9. Consider alternative options – If Ticketmaster will not unblock your account, you may need to open a new account with a different email and payment method.

By being cooperative, responsive, and patient with Ticketmaster’s process, you have the best chance of regaining access to your account.

Tips to Avoid Future Blocks

Once your account is unblocked, be mindful of these tips to maintain good standing:

• Carefully read Ticketmaster’s Terms of Use and follow all policies.
• Only purchase tickets you genuinely intend to use for yourself.
• Do not resell tickets for above face value on secondary sites.
• Use your account responsibly. Do not rapidly refresh, use bots, or over-automate searches.
• Keep your account password secure and do not share access with others.
• Use one consistent card and billing address for all transactions.
• Promptly notify Ticketmaster if your card is lost, stolen or expires.
• Only use reputable tools or services that integrate properly with Ticketmaster’s API.
• Avoid suspicious third-party sites claiming to enhance Ticketmaster access.
• If you change names, addresses or account details, update your Ticketmaster profile.

Ticketmaster blocks accounts to enforce fair access and prevent abuse. While blocks can be inconvenient, following best practices will keep your account in good standing. Reach out for support if you have any questions.

Submitting an Unblock Request

If contacting customer service does not resolve your block, here are steps for submitting an Unblock Request form:

1. Access the form – Go to Ticketmaster’s Unblock Request page. You can find it by searching “Ticketmaster unblock request”.
2. Enter your info – Provide your full name, email address, account username and phone number.
3. Explain why you were blocked – Briefly explain why you believe Ticketmaster blocked your account. Focus on the main reasons.
4. Make your case – Write 1-2 paragraphs on why Ticketmaster should unblock your access. Keep it factual and sincere.
5. Provide background – Share any additional context like how long you’ve used Ticketmaster, past transactions, your event history, etc.
6. Include documentation – If applicable, attach documents that support your explanation or dispute any suspected violations.
7. Re-acknowledge the Terms – Confirm that you understand and will comply with Ticketmaster’s Terms of Use if unblocked.
8. Submit and wait – File your Unblock Request and allow time for Ticketmaster to review. Follow up if you hear nothing after a week.

The Unblock Request form triggers a formal review of your case. While not guaranteed, providing a thoughtful explanation and documentation can help persuade Ticketmaster to reinstate your privileges.

Opening a New Account

If efforts to unblock your existing Ticketmaster account fail, opening a new account is an option. Here is how to do it while minimizing risk of blocks:

• Use a fresh email address not associated with previous blocks.
• Supply a new credit/debit card and billing address.
• Verify the account via a mobile number you haven’t used before with Ticketmaster.
• Avoid using the same device or Internet connection as your blocked account.
• Refrain from aggressive searching, bot usage, and policy violations.
• Build a clean history with small purchases spread over time.
• Use your real identity and contact information to avoid fraud flags.
• Consider using a new FanVerified or Ticketmaster Insider account.

While creating a brand new account may get you back on Ticketmaster, blocks can still occur if you repeat the same patterns. Use your new access judiciously.

Alternative Ticket Sources

If Ticketmaster permanently restricts you from their platform, you can look into alternative ticket providers including:

• Official venue or team box offices
• Fan resale marketplaces like StubHub
• Ticketing partners like AXS, Eventbrite, SeatGeek etc.
• Band or artist presales
• Members-only presales via fan clubs or credit cards
• Tickets sold via radio stations, sponsors, and promotions
• Facebook groups and online fan communities
• General marketplaces like Craigslist

It takes more effort and hunting without Ticketmaster, but deals can be found. Join mailing lists, follow your favorite venues and teams, and turn to fan communities for ticket tips.

Preventing Future Blocks

Here are some best practices to keep in mind when using any ticket provider:

• Read and follow the terms of service.
• Use accounts legitimately tied to your real identity.
• Avoid using bots, auto-refreshers, or bulk-buying tools.
• Only buy tickets you plan to personally attend.
• Do not resell tickets at inflated prices.
• Use normal browsing behaviors – don’t rapid click or over-search.
• Stick to one payment method and billing address.
• Don’t share account access or purchase tickets for others.

Online ticket sales involve balancing strict rules and high demand. Abusing systems or violating policies breeds blocks. Exercise fairness and patience for the optimal ticketing experience.

Bottom Line

Getting blocked from Ticketmaster can be frustrating, but is usually resolvable. Contact customer service, check your activity for violations, and submit an Unblock Request if needed. If your account remains restricted, opening a new one or using alternative ticketing providers get you back in the game. Most importantly, learn from the experience and follow best practices going forward.