When purchasing tickets on Ticketmaster, one of the key things buyers want to know is when they will receive the barcode needed to access the event. The barcode is the crucial element that allows ticket holders to get into the venue and see the show or game they bought tickets for. So how long does it typically take for the barcode to show up in a Ticketmaster account after purchasing tickets?
The Ticket Delivery Process on Ticketmaster
After completing a ticket purchase on Ticketmaster, the company will begin processing and delivering the tickets to the buyer’s account. Here is an overview of the main steps in Ticketmaster’s ticket delivery process:
- Payment Processing – Right after the transaction is completed, Ticketmaster processes and verifies the ticket payment.
- Ticket Issuing – After payment, Ticketmaster issues the ticket barcodes and links them to the customer’s account.
- Delivery Method Confirmation – The delivery method selected during purchase (eg. online transfer, mail) is confirmed.
- Barcode Delivery – The barcodes are delivered via the delivery method selected either to the Ticketmaster account online or mail.
- Continued Account Access – Fans can access and manage tickets from their Ticketmaster account online anytime.
The total time it takes from purchase to barcode delivery will depend on a few key factors covered next.
Wait Times for Ticketmaster Barcode Delivery
Typically it takes 24-48 hours for barcodes to appear in Ticketmaster accounts after an order is placed. However, the exact wait time can vary for the following reasons:
- Delivery Method – Barcodes are delivered instantly for online transfer. Mail delivery takes 5-10 business days in the US.
- High Demand Events – For concerts, games and shows with extremely high demand, it may take up to 72 hours for barcodes to process.
- Method of Payment – Orders paid with online payment methods process faster than those requiring manual payment verification.
- International Orders – Orders from outside the US and Canada take longer to be processed and delivered.
So while typically it takes up to two days, the expected wait time can shift depending on factors like your delivery method and location. For very high demand events like playoffs, festivals or a Beyonce world tour dates, give Ticketmaster at least 72 hours to get barcodes delivered to buyers.
Ways to Get Your Ticketmaster Barcodes Faster
Here are some useful tips fans can use to get their Ticketmaster barcodes as fast as possible:
- Select online ticket transfer as your delivery method – This sends barcodes instantly to your account to access on your phone.
- Pay online directly through Ticketmaster – Online payments process faster than those requiring verification.
- Make purchases well ahead of the event – Avoid buying last minute when Ticketmaster is slammed.
- Avoid high demand periods – Buy early in presales or when tickets initially go on sale.
- Ensure payment method is valid – Double check card details so payment goes through smoothly.
Online ticket transfer is the best option since it delivers barcodes directly to Ticketmaster accounts immediately. But if you must order by mail, be sure to allow extra time before the event.
Checking Your Account for New Barcodes
After buying tickets on Ticketmaster, check your account online or app regularly to see when your barcodes appear. Follow these steps:
- Go to Ticketmaster.com or open the Ticketmaster app
- Log into your Ticketmaster account
- Go to ‘My Events’ section
- Select your upcoming event
- View ticket details and check for the barcode
If the barcode is displayed for your tickets, you are ready to go! If not, try again later keeping the estimated delivery timelines in mind. You can also contact Ticketmaster Fan Support if you do not receive your barcodes within the standard delivery window.
Contacting Ticketmaster for Help
If it has been over 48 hours since your purchase and your Ticketmaster barcodes are still not appearing, reach out to their fan support team for help. Here are the best ways to contact them:
- Online Chat – Get live help through Ticketmaster.com chat.
- Phone – Call Ticketmaster Fan Support at 800-653-8000.
- Email – Reach out to Ticketmaster customer service by email.
- Social Media – Message them on Twitter or Facebook.
When you contact Ticketmaster, provide your order number or account email so they can look into your specific case. They can confirm if there is an issue on their end delaying your barcode delivery and when you should see them in your account. If there are no issues, they will advise you to keep waiting the standard time.
Troubleshooting Issues Accessing Your Ticketmaster Barcodes
In some cases, barcodes may already be delivered but there are problems accessing them in your account. Here are some things to try if you can’t see or open your barcodes:
- Refresh your browser or app – An update may be needed to load barcodes.
- Check under correct event – Ensure you are looking under the right event in your account.
- View on different device – Sometimes barcodes may show on one device but not others.
- Reinstall app – An app reinstall can fix glitches with barcodes not appearing.
If you still can’t access your Ticketmaster barcodes after trying these troubleshooting tips, you’ll want to contact their support team. They can investigate further and resolve any account issues so your barcodes display correctly.
Reasons Your Barcode May Not Appear
In some rare cases, an order and payment can be successfully completed on Ticketmaster but barcodes still may not show up. Here are some possible reasons for this:
- Temporary technical issues on Ticketmaster’s end
- Problems processing a specific payment
- Errors assigning barcodes to the account
- Issues if part of an order cancels
- Delays for extremely high demand events
- Longer wait times for international orders
Technical glitches, high volume orders, payment problems or barcode assignment errors can all prevent barcodes from appearing properly after a purchase. If it has been over 72 hours and your barcodes are still missing, get in touch with Ticketmaster support.
Next Steps If Your Barcodes Never Arrive
If you contact Ticketmaster and there are still no barcodes on your account approaching your event date, ask about next steps. Here are some options to consider:
- Get replacement barcodes issued to your account
- Have new barcodes mailed if time allows
- Pick up tickets at box office will call
- Request a refund for the order
In most cases, Ticketmaster will be able to reissue replacement barcodes or offer will call pickup at the venue box office. But if the event is imminent and there are no other options, they may process a refund for the full order amount.
Key Takeaways
Here are some key tips to keep in mind when waiting for barcodes on Ticketmaster:
- Standard delivery time is 24-48 hours but can take up to 72 hours for high demand events
- Online transfer delivers barcodes instantly to your account
- Check your Ticketmaster account regularly to see when barcodes appear
- Contact support if no barcodes after 72 hours – provide order details
- Troubleshoot barcode access issues like refreshing browser or reinstalling app
Understanding the typical Ticketmaster barcode timeline, checking your account frequently, and contacting support if needed can ensure you receive your tickets in time for your event!
Frequently Asked Questions
How long after buying tickets on Ticketmaster are the barcodes delivered?
Ticketmaster typically delivers barcodes within 24-48 hours of purchase. For extremely high demand events, it can take up to 72 hours for barcodes to be issued and accessible in a Ticketmaster account.
Can you print tickets from Ticketmaster?
While Ticketmaster no longer offers home delivery for printed tickets, you can still print tickets at home in some cases. If print-at-home tickets were purchased, you can access printable PDF ticket files in your Ticketmaster account once barcodes are delivered.
Why can’t I see my Ticketmaster barcodes?
If your Ticketmaster barcodes are not appearing, some potential reasons include technical issues on Ticketmaster’s end, problems processing payments, errors assigning barcodes, or delays for high demand events. Contact Ticketmaster support for help accessing barcodes.
How do I contact Ticketmaster about missing barcodes?
You can contact Ticketmaster by live online chat on their website, call their support number at 800-653-8000, email their customer service team, or reach out via social media channels like Twitter and Facebook. Be sure to provide your order details.
What if my Ticketmaster barcodes don’t arrive in time for the event?
If your barcodes are still missing near the time of the event, request replacement barcodes, new tickets mailed, or box office pickup from Ticketmaster. Refunds are issued as a last resort if no other delivery options are available.
Conclusion
Ticketmaster aims to deliver barcodes within 24-48 hours, but factors like delivery method, event demand, location, and payment details can affect exact timing. Online transfer provides fastest delivery, while mail takes 5-10 days. Check your Ticketmaster account frequently after ordering, and contact support if your barcodes are not appearing within 72 hours. Understanding the barcode delivery process and timeline allows fans to access their event tickets smoothly.
