The NFL ticket exchange allows fans to buy and sell tickets to NFL games in a safe and secure marketplace. It provides a platform for season ticket holders and other fans to post tickets they can’t use and for other fans to buy tickets. The NFL ticket exchange is the official fan-to-fan ticket marketplace of the NFL.
What is the NFL ticket exchange?
The NFL ticket exchange is an online ticket marketplace run by Ticketmaster on behalf of the NFL. It allows fans to buy and sell tickets to NFL games, both regular season and postseason. The goal is to give fans a safe, convenient way to exchange tickets while eliminating counterfeits and fraud. All tickets sold on the exchange are verified as authentic and come with a 100% purchase guarantee.
The NFL ticket exchange was launched in 2008 as the first league-owned and operated ticket exchange in sports. All 32 NFL teams participate in the exchange. Fans can buy and sell tickets to home and away games for all teams.
Who can sell tickets on the NFL ticket exchange?
The following people are permitted to sell tickets on the NFL ticket exchange:
- NFL season ticket holders – Season ticket holders can post tickets from their season ticket packages to games they can’t attend.
- Other NFL team-approved sellers – Some teams allow select partners like suite holders or personal seat license holders to sell unused tickets.
- General public – Fans who purchased tickets from team box offices, Ticketmaster, or third party resellers can resell tickets they can’t use.
All sellers must register an account on the exchange and list the exact seats they are selling. Sellers can set their own price but cannot exceed NFL price limits.
Who can buy tickets on the NFL ticket exchange?
Any fan or member of the public can buy tickets on the NFL ticket exchange. You do not need to be a season ticket holder or have a special account to purchase tickets. All you need to do is:
- Search for tickets to the game you want
- Purchase tickets through the safe checkout process
- Receive a 100% refund if the tickets are invalid
Buyers can shop for tickets knowing the seats have been verified as legitimate by the NFL and Ticketmaster.
What are the benefits of buying tickets on the NFL ticket exchange?
There are several benefits to buying tickets on the official NFL ticket exchange:
- No counterfeits or scams – All tickets are 100% guaranteed by the NFL, unlike third party reseller sites
- Fair market pricing – Sellers set prices based on supply and demand, not marked up artificially high
- Full ticket details – See the exact seat location before buying so you know what you’re getting
- Secure checkout – Safely checkout with major credit cards through Ticketmaster
- Fan safety net – If tickets don’t work for any reason, get a 100% refund from the NFL
Buying from the official ticket exchange means no worrying about fake tickets or unsafe payment methods.
What are the fees for buyers and sellers?
There are fees charged to both buyers and sellers in order to facilitate transactions on the exchange:
| Buyer Fees | Seller Fees |
|---|---|
| 10% – 15% of ticket price (plus shipping) | 15% of ticket price |
Buyers pay a percentage fee on top of the ticket price. This covers the cost of running the exchange. Sellers pay a flat 15% commission on tickets sold.
Are there any restrictions on how much tickets can be sold for?
The NFL does place some restrictions on ticket prices on the exchange in order to prevent price gouging:
- Tickets cannot be priced higher than a certain percentage above face value. Typically this is around 50% above face value.
- For high demand games like playoffs, Super Bowl, or rivalry games, prices are capped at an amount determined by the NFL ahead of time.
- Teams and the NFL have the right to adjust any ticket prices on the exchange they feel are exorbitant.
These pricing rules are meant to keep tickets affordable and available to more fans. The exact pricing thresholds change from year-to-year and game-to-game.
Can tickets be transferred electronically or do they have to be mailed?
For most games, tickets sold on the NFL ticket exchange can be transferred electronically from the seller directly to the buyer’s account. This allows instant delivery of tickets without mailing paper tickets back and forth. For select high profile games like the Super Bowl, paperless ticketing may not be available and original paper tickets have to be overnight shipped.
How does the 100% ticket guarantee work?
All tickets purchased on the NFL ticket exchange come with a 100% guarantee that the tickets will work or you get your money back. If for any reason the tickets don’t scan correctly at the stadium, you can work with on-site NFL guest services representatives to get replacement tickets on the spot or get a full refund for the purchase price (not including fees).
This guarantee protects buyers from fraud and provides peace of mind that the tickets will be valid. The NFL stands behind the tickets on its official resale marketplace.
Can sellers cancel and relist tickets?
If a seller has not yet sold their listed tickets, they have the ability to cancel the listing and relist the tickets. But once a purchase is made, sellers cannot cancel the transaction or relist those tickets. Sellers have to complete the sale. Any seller found violating the exchange policies could face penalties and restrictions on posting future listings.
What happens if an event is postponed or canceled?
If an NFL game is postponed or canceled for any reason such as weather, the buyer and seller can work out alternate arrangements:
- Agree to use tickets for the rescheduled game date
- Seller refunds the buyer the full purchase amount
In some cases, the NFL also offers policies where if a game is canceled and not rescheduled, buyers can get a full refund directly through the NFL. The NFL ticket exchange aims to protect both buyers and sellers in unforeseen circumstances.
Conclusion
The NFL ticket exchange provides football fans with a secure, convenient platform to buy and sell verified event tickets. Unlike the risks and uncertainties of using unauthorized third party sites, fans can feel confident transacting on the official NFL marketplace. Between protection against counterfeits, fair pricing, flexible delivery options, and a 100% ticket guarantee, the exchange enables fans to access tickets to sold out games.
