Getting a verified account on Ticketmaster can provide several benefits when purchasing tickets, but the process does involve meeting specific requirements. In the opening paragraphs, we’ll provide a quick overview of what verification entails and why you may want it before diving into the step-by-step process.
What is a Verified Ticketmaster Account?
A verified Ticketmaster account is one that has gone through Ticketmaster’s verification process, which validates your identity and ensures you are who you say you are. Verification adds an extra layer of security and protection to your Ticketmaster account.
Here are some of the key things to know about verified accounts:
- Verification helps protect against fraud and ensures tickets wind up in the right hands.
- It improves your chances in Ticketmaster’s ticket buying queues.
- Verified fans get exclusive access to select ticket presales and promotions.
- You must provide your real name, contact info, and credit card number.
- There is no cost associated with account verification – it’s free.
Overall, verification gives Ticketmaster confidence that you’re a genuine fan who will actually use the tickets purchased on your account. It helps prevent scalpers and other bad actors from abusing the system.
Why Get a Verified Account?
Here are some of the key benefits of getting verified on Ticketmaster:
- Earlier access to tickets – Verified fans get exclusive presale ticket access before the general public.
- Better position in queues – Verification moves you closer to the front of the line when vying for hot tickets.
- Less competition from scalpers – Limits resellers scooping up tickets to resell at higher prices.
- More trustworthy ticket transfers – Tickets can be transferred with confidence between verified accounts.
- VIP promotions – Opportunities like meet & greets, discounts, and giveaways for verified fans.
Essentially, verification improves your ticket buying experience on Ticketmaster and opens up access you can’t get as an unverified user. It helps level the playing field when it comes to scoring coveted tickets.
Requirements for Verification
To get verified on Ticketmaster, you’ll need to provide the following:
- Your real first and last name.
- A valid email address you can access.
- Your phone number.
- Your mailing address.
- The last 4 digits of your social security number.
- A credit or debit card in your name.
You’ll enter this information to prove your identity. Ticketmaster will verify the details provided to confirm you are who you claim to be.
Any personal information entered during verification is encrypted and secured in accordance with Ticketmaster’s privacy policy. It will not be shared or used without your consent.
How to Get Verified on Ticketmaster
Here is the step-by-step process to get a verified Ticketmaster account:
- Create a Ticketmaster account – If you don’t already have an account, visit Ticketmaster.com and click “Sign Up”. Follow prompts to create your account.
- Go to your account settings – After logging in, click your name in the top right and select “Account Settings”.
- Click “Get Verified” – On the right side you’ll see a box that says “Get Verified”. Click the blue “Get Verified” button.
- Enter your details – Provide your full legal name, email, phone number, address, last 4 SSN digits, and card number.
- Agree to terms of use – Check the box to agree to Ticketmaster’s terms and submit your details.
- Verification review – Ticketmaster will review your details to verify your identity and account.
- Check verification status – Return to Account Settings to see if your account is verified. May take a few days.
Once your account shows as verified, you’ll get exclusive presale access and other benefits reserved for verified users moving forward!
Tips for Streamlining Verification
Here are some tips to help make the verification process go smoothly:
- Use your legal name – The name must fully match your ID documents.
- Provide current details – Double check your info is up to date before submitting.
- Use a personal card – Debit/credit card must be in your name at your current address.
- Check spam folder – Watch for any emails from Ticketmaster requesting more details.
- Follow up if needed – Contact Ticketmaster if your verification is still pending after a few days.
Submitting complete, accurate details from the start will help expedite the verification review so you can take advantage of the benefits sooner.
Why Verification Might Get Rejected
There are a few common reasons a verification request might get rejected:
- Details don’t match – Name, address or card number entered don’t match your ID documents.
- Suspicious activity – Multiple recent verification requests could raise red flags.
- Scalper concerns – Your account shows signs of reselling tickets for profit.
- Billing issues – Provided card is invalid or has an unpaid balance.
- ID verification fails – Uploaded ID images don’t meet quality standards.
If your verification gets rejected, Ticketmaster will notify you by email so you can address any issues and try the process again.
How to Edit Account Details
If you need to update any account details before attempting verification again, here’s how to edit them:
- Go to Account Settings in your Ticketmaster account.
- Click “Profile” or “Contacts” to edit your name, email, phone, etc.
- Click “Addresses” to update your mailing address and billing info.
- Make any required changes and click “Save” at the bottom.
Updating incorrect account info can help resolve any inaccuracies that may have caused your verification to fail initially.
Contacting Ticketmaster Support
If you have any other issues getting your account verified, you can contact Ticketmaster directly for assistance:
- By phone – Call Ticketmaster fan support at (800) 653-8000.
- Email – Fill out a help request form at https://www.ticketmaster.com/contactus.
- Twitter – Tweet request for help to @Ticketmaster.
- Chat online – Live chat with a support agent on Ticketmaster’s website.
Just explain your verification problem in detail. Their support team can look into why verification failed and help troubleshoot the issue.
Alternative Ways to Get Presale Tickets
If you’re having trouble getting verified but still want presale ticket access, here are some other options to consider:
- Fan club presales – Many bands offer pre-ticket sales for official fan club members.
- Spotify presale codes – Users with certain listening stats get presale code emails.
- Venue and radio presales – Follow favorite venues and radio stations for presale passwords.
- Credit card presales – Some cards like American Express offer advance ticket sales.
So if the Ticketmaster verification process doesn’t work out, look into other presale avenues that don’t require verification to score seats.
Conclusion
Getting a verified Ticketmaster account requires submitting personal details for an identity verification check. This opens up access to special presales and promotions reserved for verified fans.
Be sure to provide complete and accurate info when applying for verification to streamline approval. If your verification gets rejected, update any outdated account details before reapplying.
With a verified Ticketmaster account, you can buy tickets with confidence and avoid the hassles of dealing with scalpers and other ticket resellers. Enjoy earlier and easier access to hot tickets so you won’t miss out on your favorite shows and events.