With the rise in popularity of digital tickets, knowing how to access and view your tickets on your phone or other device is an important skill. Digital tickets make getting into events, travel, and more seamless and convenient. By following a few simple steps, you can easily view any digital tickets you have purchased.
What are digital tickets?
Digital tickets are electronic tickets that are either downloaded to your smartphone or accessed online. They contain a unique barcode or QR code that can be scanned for entry into an event or to board a flight or train. Digital tickets have become increasingly common in recent years as more companies and organizations go paperless.
Some key advantages of digital tickets include:
- Convenience – no need to print out paper tickets or worry about losing them. Tickets are stored securely on your device.
- Efficiency – digital tickets can be scanned quickly for faster entry. Long ticket lines are reduced.
- Flexibility – tickets can easily be transferred or sold securely to others if needed.
- Environmentally friendly – paper ticket waste is eliminated with digital tickets.
Types of digital tickets include mobile tickets, e-tickets, sms/text tickets, web/print at home tickets, and passbook tickets for Apple devices. Most airlines, concerts, sports leagues, and transportation services now offer digital ticketing options.
How to view digital tickets on a smartphone
Viewing digital tickets on your iPhone, Android device, or other smartphone is easy and convenient. Here are some tips:
- Download the official app – For concerts, games, or events, download the official app from the venue or organizer. This is normally where your tickets will be viewable. Create an account if required.
- Check your email – When you purchase digital tickets online, you’ll receive a confirmation email with links or attachments to access your tickets. Click these links to view.
- Go to your Passbook – If you have an iPhone, your tickets may automatically appear in your Passbook. Open it to view any current tickets.
- Find text/sms tickets – Some tickets are sent via text message with a link or scannable barcode. Open the text message to view.
- Search emails/texts from the seller – Do a search for emails or texts from the airline, venue, etc. where you bought the tickets. Any links or barcodes will be here.
- Open your mobile wallet – Digital tickets can be stored in Apple Wallet or Google Pay. Look for them there.
Make sure to download tickets before reaching the venue in case of connectivity issues. Screenshot or store them offline as a backup. Arrive early in case troubleshooting with staff is needed.
How to view digital tickets on a computer
If you prefer to view or access tickets on your laptop, desktop, or tablet, here are some tips:
- Use the link in your confirmation email – Click the view tickets link in the email you received after purchasing. This takes you to the seller’s site.
- Visit the ticket seller’s website – Go directly to the website where you bought the tickets. You can access them again in your account.
- Check your e-wallet – Digital tickets may be stored in a PayPal, Venmo, or other e-wallet account. Log in to view.
- Print if printable – Some digital tickets allow you to print out a paper copy as backup. Follow printing instructions.
- Save PDFs – Any downloadable PDF tickets can be saved on your computer for access when offline.
Make sure to have the latest browser, apps, and operating system installed for optimal digital ticket access and functionality.
Troubleshooting tips
In rare cases, you may run into issues accessing your digital tickets. Try these troubleshooting tips:
- Update your apps – An outdated app version can prevent ticket loading. Install all latest updates.
- Restart your device – Reboot your phone or computer if tickets don’t load correctly at first.
- Connect to wifi/improve signal – Weak mobile signal can interfere with loading tickets. Connect to wifi or move closer to windows.
- Allow app notifications – Enable notifications from the ticket app to receive updates and alerts.
- Call or email support – Contact the ticket seller’s technical support for further assistance if needed.
- Have purchase confirmation ready – When you contact support, have your order number, email receipt, or other proof of ticket purchase on hand for reference.
With most major companies, technical issues accessing digital tickets are rare. But if problems arise, customer service agents can help get your ticket straightened out before the show.
Frequently asked questions
What if my phone dies or I lose signal at the event?
Print out paper copies of tickets as a backup if available. Also, screenshot tickets and store offline on your phone. Venues will have wifi available if you need to re-load them. Let staff know if you have any ticket access issues upon arrival.
Can tickets be transferred from one device to another?
Depending on the seller, digital tickets can often be switched between devices. There is usually a transfer process through your account. Make sure your tickets are removed from the old device and fully loaded to the new one.
How early before an event can I view my tickets?
Most digital tickets will be viewable immediately or within 1-2 days after your purchase is processed. Airlines and train tickets may take a few extra days. If not showing by 7-10 days pre-event, contact the seller.
What if I never received a link to view my tickets?
First, check your spam folder for any emails from the ticket seller. If not there, reach out to customer service with your order confirmation number and inquire about status. They can resend the ticket links if there was an error.
Do digital tickets expire if unused?
In most cases no, digital tickets do not expire. Airline/train tickets will have a fixed date of travel. Event tickets are normally valid indefinitely, even for rescheduled shows. Always check with the specific seller though to confirm policies.
Conclusion
Digital ticketing provides convenience and flexibility for accessing events, flights, and more. With mobile tickets stored directly on your device, keeping track of paper slips is a thing of the past. Whether viewing them on your phone, computer, tablet, or wearable, digital tickets are the future. A few simple steps make accessing your virtual tickets quick and hassle-free. Just follow the guidance from your ticket seller’s app or website. With digital ticketing technology continuing to evolve, the possibilities are endless for faster, easier entry and novel ticket uses down the road.
