How do I unsubscribe from Ticketmaster?

Ticketmaster is one of the largest ticket sales and distribution companies, providing ticketing services for many large venues and events around the world. As one of the major players in the ticketing industry, it’s very common for customers to have Ticketmaster accounts that they’ve signed up for to purchase tickets or receive ticket presales and promotions.

However, you may find that with time, the number of emails you receive from Ticketmaster becomes overwhelming and unwanted. Or perhaps you no longer have a need or desire to have a Ticketmaster account. Regardless of the reason, Ticketmaster does allow users to fully delete or deactivate their accounts.

Here are the steps you need to take to successfully unsubscribe and deactivate your Ticketmaster account.

Log into Your Ticketmaster Account

First, you’ll need to log into your Ticketmaster account. Go to ticketmaster.com and click “Sign In” at the top right corner of the page. Enter your email address and password to access your account.

If you’ve forgotten your password, click “Forgot Password’ and follow the steps to reset and get access again. Once logged in, you’ll see your name and account dashboard.

Go to Account Settings

From the dropdown menu under your name, click on “Account Settings.” This will open up a page that shows all your account details and preferences.

On the left sidebar, click on “Profile.” Then look for the “Communications Preferences” box and click on “Email Subscriptions.”

Update Email Preferences

This section allows you to manage all the marketing, promotional, and informational emails that Ticketmaster sends. By default, most options are turned on so you receive emails.

Go through each of the sections and uncheck the boxes for any emails you no longer wish to receive. These include:

• Exclusive offers and promotions
• New events and artist announcements in your area
• Recommendations based on your account activity
• Partner and sponsored offers and promotions
• News and announcements from Ticketmaster

Once you’ve unchecked all the applicable boxes, scroll down and click “Save Preferences.” This will immediately update your email subscriptions.

Deactivate Your Ticketmaster Account

In addition to unsubscribing from emails, you can also choose to deactivate your Ticketmaster account if you no longer need it.

From the “Profile” page, click on “Deactivate Account” on the bottom left. On the pop-up that appears, click “Deactivate” to confirm.

Deactivating your account hides your personal information and data from view. It also removes you from Ticketmaster marketing communications. However, your data will still be stored in case you want to reactivate the account later.

Delete Your Ticketmaster Account Permanently

If you wish to permanently delete your Ticketmaster account and all associated data, you will need to contact Ticketmaster customer support.

You can reach out to their customer service team via:

• Email: [email protected]
• Phone: +1 800 653 8000 (toll free within the US)
• Online submission form: https://help.ticketmaster.com/contact-us/

In your message, explicitly state that you want to permanently close and delete your Ticketmaster account along with all your data. Provide details like your name, email address, and account username to help identify you.

According to their privacy policy, Ticketmaster will fulfill account deletion requests within 30 days. This will remove all your personal information from their databases and systems.

You Will No Longer Receive Any Emails from Ticketmaster

Once you fully deactivate or delete your Ticketmaster account through the steps above, you will stop receiving any and all email communications from them.

Here are some of the common Ticketmaster emails you can expect to no longer see in your inbox:

• Advertisements for upcoming events in your city
• Discount codes and access to presales for select events
• Updates on price drops or new tickets releases for events you browsed
• Recommendations for events based on your past purchases and browsing history
• Surveys asking for feedback on your Ticketmaster account and experience
• Newsletters summarizing recent and upcoming events across various categories like sports, concerts, theater, family shows, etc.

By unsubscribing from their marketing emails, closing your account, and contacting them to delete your information, you can fully remove yourself from Ticketmaster’s outreach. Without an active account, you will stop receiving any of their emails.

You Can Still Purchase Tickets Anonymously

Note that even if you delete your Ticketmaster account, you can still purchase tickets for events through them in the future. You would simply need to purchase them anonymously instead of using a saved account.

Some advantages of buying tickets anonymously are:

• No email advertisements or marketing messages
• More privacy since your info is not stored in their databases
• Less risk of fraud since you don’t have a saved payment method
• Freedom to use other ticketing platforms as well for price comparisons

The downsides are having to enter your payment details each time and not having access to presales or special offers. But for privacy reasons, anonymous ticket buying may be preferential if you just want to unsubscribe from Ticketmaster communications.

Use a Different Email Address for Future Ticket Purchases

If you plan to continue buying tickets through Ticketmaster after unsubscribing, another option is to use a different email address that’s not associated with your old Ticketmaster account.

For example, you can use a new email just for Ticketmaster purchases instead of your personal inbox. This way, your existing personal email will stop receiving their marketing emails, but you can still conveniently buy tickets logged under a separate email.

Some ways to get a new email include:

• Create a free gmail, outlook, or other webmail account
• Use a temporary disposable email from services like TempMail
• Set up an email alias that forwards to your actual inbox

When purchasing tickets, simply enter and verify this alternate email instead of your regular one. Just be sure to check it for order confirmations and tickets after buying.

How to Completely Avoid Ticketmaster Emails

If you want to take things a step further and avoid receiving any Ticketmaster emails whatsoever, you have a few options:

• Don’t buy tickets directly through Ticketmaster for events – use alternate sellers like the box office, band websites, stubhub, etc.
• If you do buy from Ticketmaster, use a disposable temporary email address that you can discard after
• Route any Ticketmaster emails that slip through to your spam folder so you never see them
• Create email filters that automatically delete or archive emails from Ticketmaster domains
• Use an alias or forwarder service that provides unlimited aliases to hide your real email address

Completely avoiding their emails requires proactively minimizing situations where they could obtain your actual email address. But using some combination of the steps above can help you dodge Ticketmaster emails indefinitely.

Other Ways to Reduce Spam from Ticketmaster

In addition to unsubscribing and closing your account, here are a few other ways to reduce the amount of email spam and communications you receive from Ticketmaster:

• Mark Ticketmaster emails as spam when possible so filters learn to block them
• Avoid starting transactions or browsing for tickets while logged into your account
• Use a virtual credit card number or privacy.com to prevent storage of your actual payment details
• Frequently clear your cookies, cache, and browsing history to prevent tracking
• Use a VPN or proxy service to hide your IP address and location

Putting up roadblocks where you can makes it harder for Ticketmaster to obtain information about you they could use for email targeting. The less they know, the less incentive they have to market to an unengaged customer.

Contact Ticketmaster to Request Account and Data Removal

If you’ve unsubscribed and deactivated your account but still receive the occasional email from Ticketmaster, you can take the extra step of contacting them and requesting full account removal and data deletion.

This is more permanent than just deactivating and helps ensure no stray emails down the line. Explicitly asking them to close and delete all your information per GDPR and CCPA rights can give you peace of mind.

Be sure to document the request in writing via email or their account deletion form. Follow up if emails continue after the standard processing period. Persistence and moving up the chain of support reps as needed can help get the issue fully resolved.

Use an Alternate Email Provider Exclusively

A more scorched earth approach is to abandon use of the email address you had associated with Ticketmaster entirely. This could mean not checking or reading that inbox at all, letting it sit ignored.

You can route any important emails from that old address to a new inbox. But by shifting to an email provider like Gmail, Outlook, or other platforms, you can essentially quarantine your old email. Ticketmaster will still have it and may send to it, but you won’t have to filter or handle it.

As time passes, if Ticketmaster sees non-engagement from that email address, its mailing algorithms may determine it’s invalid or inactive. This can gradually result in fewer and fewer emails sent to it over time.

How to Unsubscribe on Mobile Apps

In addition to unsubscribing via the website, you may also need to update your email preferences within the Ticketmaster mobile apps for iOS and Android devices.

Here are the steps to unsubscribe on the apps:

• Open the Ticketmaster app and go to the Settings screen
• Look for “Communications Preferences” and tap to open it
• Toggle off any email subscriptions you want to stop receiving
• Scroll down and tap “Save” to confirm your changes

Be sure to repeat this process in both the Ticketmaster and Live Nation apps if you have them installed. Also check for any other Ticketmaster-owned apps related to specific teams, venues, or events you may have on your device.

Can You Re-Subscribe Later On?

If down the road you change your mind, you can resubscribe and start receiving Ticketmaster emails again. Simply log back into your account or reactivate it from deactivated status.

Then go back to the “Email Subscriptions” section under your profile and re-enable the checkbox next to any Ticketmaster newsletters or alerts you want to start getting again.

Keep in mind that if you fully closed your account and had your data deleted, you would need to create a brand new account from scratch. But reactivating an old deactivated account will re-link you to those email subscriptions.

Conclusion

Unsubscribing from Ticketmaster’s email communications takes just a few steps – updating your preferences, deactivating your account, and contacting support if needed. Within a month, you can cut ties with any annoying or unwanted emails.

Just be sure to still buy tickets through alternative means if you want privacy but need to purchase for an event. With the right precautions, you can successfully enjoy events without continuing to receive Ticketmaster’s persistent emails long after your show has ended.

Section	Key Points
Log into Your Ticketmaster Account	Go to ticketmaster.com and click “Sign In” Enter your email and password Reset password if forgotten
Go to Account Settings	Click your name dropdown and select “Account Settings” Go to “Profile” then “Email Subscriptions”
Update Email Preferences	Uncheck boxes for any unwanted emails Scroll down and click “Save Preferences”
Deactivate Your Account	From “Profile” click “Deactivate Account” Confirm deactivation on pop-up
Delete Account Permanently	Contact customer support to request account deletion Takes up to 30 days to process
Unsubscribe on Mobile	Open app settings and find “Communications Preferences” Toggle off email subscriptions Tap “Save” to confirm changes