If you’ve ever purchased tickets on Ticketmaster.com or through the Ticketmaster app, then you most likely already have an account. Ticketmaster automatically creates accounts for customers when they make their first ticket purchase. However, you may not remember creating an account or signing in at the time. Here are a few ways to check if you have an existing Ticketmaster account.
Check your purchase history
The easiest way is to look back at any previous ticket purchases you’ve made through Ticketmaster. You can do this by:
- Going to Ticketmaster.com and clicking “Sign In” at the top right. Then try signing in with any emails you may have used to buy tickets.
- Downloading the Ticketmaster app and attempting to sign in there.
- Looking through your email inbox for any Ticketmaster order confirmations. These will have been sent to the email used at time of purchase.
If you’re able to successfully sign in to Ticketmaster with an email, then that means you have an account. You’ll be able to view your full order history and see details of all past ticket purchases.
Check if you have a Ticketmaster fan account
Along with purchase history accounts, Ticketmaster also offers fan accounts. These are free accounts anyone can create for access to Ticketmaster features like:
- Saving your favorite artists to get alerts for new tour dates and ticket sales
- Getting access to special presales for concerts and shows
- Storing payment information for faster checkout
- Saving your mailing address for smoother ticket delivery
You may have proactively created one of these fan accounts in the past. To check, go to Ticketmaster.com and click “Sign In.” Try signing in with any emails you may have used. If you’re able to access features like those mentioned above, then you have a Ticketmaster fan account set up.
Check Linked Accounts
Ticketmaster gives you the option to link your Ticketmaster account to external accounts like Facebook, PayPal, lastpass, or Google. This allows easy sign-in through those sites.
To check for any linked accounts:
- Go to Ticketmaster.com and click “My Account” then “Settings.”
- Click “Linked Accounts” to view any accounts connected.
- If you see any linked accounts listed, that confirms you have a Ticketmaster account.
The most common linked accounts are Facebook and PayPal. If you notice these linked to a Ticketmaster account under an email you use, then you can be sure you have an account.
Check Any Saved Payment Methods
With a Ticketmaster account, you can save your credit card or PayPal information for faster checkout in the future. Saved payment details are one of the clearest signs you have an existing account.
To view saved payment methods:
- Go to Ticketmaster.com and click “Sign In.” Enter any emails you’ve used to buy tickets.
- Once signed in, click “My Account” then “Payment Options.”
- Here you’ll see any debit/credit cards or PayPal accounts linked.
- If you see saved payment details, that confirms your Ticketmaster account.
Even expired or outdated payment info is a strong indicator you’ve previously created an account and saved the details at some point.
Check for a Ticketmaster Account via Email
If you can’t recall creating an account and don’t see signs of one online, another option is checking your email history for any messages from Ticketmaster.
Common emails to look for include:
- Account creation confirmation email – This is sent when you first sign up for an account.
- Password reset email – If you ever requested to reset your password, this email would be sent.
- Account update notifications – Sent when any changes are made, like updating account info.
- Special offers for “Account Holders Only” – Ticketmaster may send exclusive deals only account holders can access.
If you find any emails like these, it indicates you do have an existing Ticketmaster account registered under that email address.
Check Addresses Associated With Your Account
When purchasing tickets or setting up a Ticketmaster account, you may have added addresses like:
- Billing address – For your credit card purchases and account billing
- Shipping address – For ticket shipments and delivery
- Mailing address – For postal mailings from Ticketmaster
To view these addresses:
- Go to Ticketmaster.com and click “Sign In.”
- Once logged into your account, click “My Account” then “Personal Details.”
- Scroll down to “Addresses” to see any you have saved.
If you have addresses filled out here, it’s a clear confirmation you’ve set up an account in the past. Even outdated addresses left over from an old account will show you had one before.
Contact Ticketmaster Customer Support
If you still can’t seem to find any trace of a Ticketmaster account online or in your email, you can contact their customer service team directly for assistance.
Reach out to Ticketmaster customer support via:
- Phone – Call +1 800-653-8000 (toll-free number for USA & Canada)
- Email – Fill out the email contact form on their “Contact Us” page
- Twitter – Tweet @Ticketmaster with your inquiry
- Chat – Use the 24/7 online chat function on their “Contact Us” page
Explain your situation and provide any emails you may have used to purchase tickets in the past. Their team can search for any existing accounts registered under those emails and confirm if you have an account or not.
Create a New Ticketmaster Account
If you determine that you don’t already have a Ticketmaster account, the solution is simple – create a new account!
Setting up a new Ticketmaster account is quick and free. It unlocks all the benefits mentioned earlier like easier ticket access, saved payment methods, order history and more.
To create your own Ticketmaster account:
- Go to Ticketmaster.com and click “Sign Up” or “Create Account”
- Enter your email, password, and personal details
- Click “Continue” and confirm your email address
- Start using your account to improve your Ticketmaster experience!
Having your own account makes the ticket buying process much simpler. You can even link it to Facebook or Google for easy access. So don’t miss out on the perks an account offers!
Key Takeaways
- Check your Ticketmaster purchase history or fan account features to see if you have an existing account.
- Look for any Linked Accounts like Facebook connected to a Ticketmaster account.
- Saved payment methods are a strong sign you’ve already created an account.
- Search your email inbox for account-related messages from Ticketmaster.
- Contact Ticketmaster customer service if you still can’t confirm whether you have an account or not.
- If no account exists yet, create a new one easily on Ticketmaster.com to enjoy the benefits.
