Getting access to presale tickets for concerts and events can be a great way to score seats before the general public. If you have an American Express credit card, you may be eligible for special presale codes from Ticketmaster. Here’s what you need to know about getting Ticketmaster presale codes with an American Express card.
What is a Ticketmaster presale?
A Ticketmaster presale allows cardholders to purchase event tickets before the general public. Presales typically begin 1-3 days before the general onsale date. During the presale, tickets are only available to customers who have the special presale code. This gives cardholders early access to purchase tickets before the general public has the chance.
Why does American Express offer Ticketmaster presale codes?
American Express has a partnership with Ticketmaster that allows eligible cardholders early access to tickets. Presale code access is a benefit offered on select American Express cards as a perk of being a cardmember. It gives cardholders the advantage of getting tickets before everyone else.
Getting Presale Codes with an American Express Card
If you have an eligible American Express credit card, here are some tips for getting presale codes for Ticketmaster events:
Check your account online
Most presale code notifications are sent electronically via email or your online account dashboard. Log into your American Express account and look for any offers or presale code notifications. New offers are typically added each month.
Check your email inbox
In addition to your online account, presale codes are often sent through email. Check your inbox for any emails from American Express regarding special offers or presale codes for upcoming events. These email offers will contain the specific code to use.
Visit the Ticketmaster site for the event
Ticketmaster also lists presale details on the specific event page. Look for any presale offers, sponsored by American Express, on the Ticketmaster site. The presale code may be listed there as well.
Look out for notifications on social media
Follow American Express on Facebook and Twitter for presale code announcements and offers. Details on upcoming presales may be posted there too.
Call the number on the back of your card
You can always call American Express directly to ask about presale codes. A customer service representative can look up any offers available for you and provide the code over the phone.
Types of American Express Cards Eligible for Presales
Not all American Express cards offer presale ticket access. Typically, you need a premium or charge card to qualify. Here are some of the most common types of American Express cards that include presale benefits:
| Card Name | Details |
|---|---|
| Platinum Card® from American Express | Charge card aimed at frequent travelers, includes airport lounge access and other premium benefits |
| American Express® Gold Card | Charge card with 4x points on dining and groceries |
| American Express® Green Card | Charge card with 3x points on travel and transit |
| Blue Cash Preferred® Card from American Express | Cash back credit card with 6% back at U.S. supermarkets |
| American Express® Gold Business Card | Small business charge card with 4x points on digital advertising and U.S. purchases |
As you can see, charge cards and premium credit cards like the Platinum tend to offer presale access, while American Express cards aimed at consumers may not. Check your specific card benefits to confirm eligibility.
Using Your Presale Code
Once you locate the Ticketmaster presale code for your American Express card, here are the steps to use it:
1. Pull up the Ticketmaster site
Go to Ticketmaster.com or the Ticketmaster site for your specific country. You can access both desktop and mobile sites.
2. Search for the event
Look for the specific concert, show or event you want tickets for. Make sure the date is during the presale window, typically 1-3 days before general onsale.
3. Click “Buy Tickets”
When on the event page, click the “Buy Tickets” button to access the ticket purchasing screen. This will take you to the presale ticketing portal.
4. Enter the presale code
There will be a spot to enter the presale code, usually near the top of the ticketing page. Input the code from American Express here.
5. Search for tickets
Once the code is entered, you can search the event seating map and see what tickets are available. Compare sections and prices just like purchasing normal tickets.
6. Select and purchase tickets
When ready, pick the desired ticket quantity and seating location. Finish by proceeding to the checkout process and entering payment information.
Tips for Getting Good Tickets
Here are some handy tips to improve your chances of scoring great seats during an American Express presale on Ticketmaster:
Hop on right away
Log in and search for tickets as soon as the presale starts. The earlier you access the sale, the better selection you’ll have.
Be flexible on dates
If the event has multiple shows, expand your search to all dates for the most ticket options. Weekdays and off-peak times can be less crowded.
Aim for the front sections
Floor seats and lower bowl sections are quick to go. Target those areas first before moving to higher seating tiers.
Have backups ready
In addition to your top choice picks, have a few backup seating options selected in case your first choices get grabbed up.
Use Ticketmaster tools
Ticketmaster offers interactive seat maps and views from seats. Use them to make sure you’re getting the seats you want.
Can I Get Refunds on Presale Tickets?
Wondering about the refund policy if you change your mind on presale tickets? Here are some key points on getting refunds:
Refund timeframe
Most Ticketmaster presales offer refunds within a set timeframe after purchase, generally 1-3 weeks.
Refund options
Refunds are typically issued as credit back to your American Express card. You can also receive refunds via Ticketmaster account credit.
Fees
Service and delivery fees are non-refundable. Only the base ticket price is refunded.
Reselling restrictions
Presale tickets can have strict no resale policies. Make sure you read the fine print before reselling.
Event cancellation
If the event is outright canceled with no reschedule, you’ll receive an automatic full refund.
Conclusion
American Express presale codes provide cardholders special access to buy tickets before the general public. To get your code, check your AmEx account, email, and Ticketmaster event pages. Enter the code early in the presale window to access the best ticket selections. Use presale access to score great seats before they sell out!