If you purchased tickets from Ticketmaster and want to add additional tickets to your order, there are a few easy ways to do it. Here are the steps to add tickets to your existing Ticketmaster order:
Check If Adding Tickets Is Possible
Before adding tickets, first check if it’s possible with your specific event and order. There are a couple factors that determine whether you can add tickets:
- The event has to still have tickets available for purchase. If the event is sold out, you won’t be able to purchase and add any more tickets.
- There are limits to how many tickets a single customer can purchase for certain high-demand events. If your order is already at the limit, you won’t be able to exceed that quantity.
- The purchase period has to still be open. Once ticket sales have closed for an event, you can no longer purchase additional tickets.
You can check the event page on the Ticketmaster website to see if more tickets are available for sale. If tickets remain available for the event and your order hasn’t reached the ticket limit, you should be able to add additional tickets.
Add Tickets On Desktop
If you purchased your original tickets on desktop, here are the steps to add tickets:
- Go to Ticketmaster.com and look up the event.
- Select the blue “Tickets” button to access the event ticket page.
- Select the quantity and type of tickets you want to purchase.
- Click “Find Tickets” – this will show you available ticket options.
- On the next page, ensure you are logged into your Ticketmaster account that the original order is under.
- Select the “Add to Existing Order” option before completing checkout. This links the new ticket purchase to your previous order.
- Complete the checkout process by filling in payment details and contact information.
- The additional tickets will now be added to your original Ticketmaster order.
Following these steps will seamlessly append the new tickets to your current order. The entire order will appear under the same order number.
Add Tickets On Mobile
If you originally bought tickets on the Ticketmaster mobile app, use these steps to add more:
- Open up the Ticketmaster app on your mobile device.
- Navigate to the event page that you want to add tickets for.
- Tap the “Tickets” button which shows a list of available ticket types and quantities.
- Select the tickets you want to add to your order.
- Proceed through checkout like normal. When you reach the payment page, look for the option to “Add to Existing Order” and select it.
- Complete the payment process.
- The additional tickets will now be merged with your current Ticketmaster order.
Following this mobile process makes adding tickets quick and convenient. The tickets will be seamlessly merged into your existing event order.
Steps to Add Tickets By Phone
To add tickets over the phone, follow these steps:
- Call Ticketmaster Customer Service at 1-800-653-8000.
- Provide the representative with your existing Ticketmaster order number.
- Specify the type and quantity of tickets you want to add to your order.
- Have your credit card ready to complete the additional ticket purchase.
- The representative will process the add-on tickets and link them to your original order.
- You will receive a new order confirmation with the added tickets.
Calling in is an easy way to get assistance adding more tickets to your purchase. The tickets will automatically be merged into your existing order.
Important Notes
Here are some important notes about adding tickets to a Ticketmaster order:
- You can only add tickets for the same event. For a completely new event, you’ll need to create a separate order.
- If you’re selecting new seats in a different price level or section, there may be an additional fee to change locations.
- If you add tickets that cost more than your original purchase, there will be an extra charge for the difference in price.
- You can add tickets to an order up until the event sells out or sales close. Make sure to add them prior to the cutoff.
Being aware of these key points will ensure the process goes smoothly. Combine the new tickets seamlessly into your existing event order.
Locate Your Order Number
To add tickets to an existing order, you’ll need your Ticketmaster order number. Here are the different places you can find it:
- Order confirmation email sent after the original purchase.
- Ticketmaster account online – under “My Events”.
- Ticketmaster mobile app – under “My Tickets”.
- Original credit card statement that shows the Ticketmaster charge.
Having this order number handy makes it easy to add on additional tickets accurately under the same order.
Reasons to Add Tickets to an Order
There are a few common reasons you may want to add tickets to an existing Ticketmaster order:
- Bringing more guests: If the number of people attending grows after your initial ticket purchase.
- Better seats: If you want to change to a different section or seating location within the venue.
- Separate children’s tickets: If you need dedicated kids tickets after buying regular adult tickets.
- Accessibility needs: If you require accessible seating or companion seats.
Adding more tickets conveniently meets changing plans. The newly purchased tickets automatically join your current order.
Is There An Add-On Fee?
In most cases there is no fee to add tickets to an existing Ticketmaster order. However, some scenarios where a fee may apply:
- If the original order had a discount or promo code that is no longer valid, the add-on tickets will be charged at regular price.
- Changing ticket types or locations may incur an exchange fee or price difference fee.
- Special benefit concert packages may have a surcharge for additional tickets.
- Dynamically priced tickets may have increased in price for add-ons.
Barring these situations, adding basic ticket quantities to an order can typically be done with no extra fees. Check your order carefully though for any applicable charges.
Add-On Time Limits
Ticketmaster does not have a specific time limit for adding tickets to an order, however there are some general cutoffs:
- Tickets can be added as long as the event has not sold out.
- For high demand events, sales periods will close out once initial quantities sell out.
- You can add tickets up until a few days before the event when sales are closed.
- Cutoffs are event specific – check the event page for notices.
While there is no universal deadline, act quickly once deciding to add tickets. Event sellouts and sales closures will limit add-on options.
Add Tickets Before Resale Prices Change
If you’re looking to add tickets for a high demand event, popular concert, or major sporting event, do it early before prices rise on the secondary market. Here are some tips:
- Add tickets as soon as possible once the event goes on sale, this avoids quick sellouts.
- Be alert for presales and special promotions which may have lower prices.
- Don’t wait too long – prices on secondary resale sites can skyrocket as availability drops.
- Set calendar reminders for yourself on when sales open to get the best primary market prices.
Act quickly to add tickets so you pay face value prices rather than inflated last minute costs. You’ll maximize savings on your overall Ticketmaster order.
Contact Ticketmaster For Assistance
If you have any trouble adding tickets from desktop, mobile or phone, reach out to Ticketmaster for assistance:
- Live Chat: Available on Ticketmaster.com during business hours.
- Phone: Call their customer service line at 1-800-653-8000.
- Email: Fill out a contact form on their support website.
- Social Media: Reach out via Twitter or Facebook messaging.
Ticketmaster’s customer support can walk you through the process if you get stuck. Don’t hesitate to reach out so you can conveniently add tickets.
Conclusion
Adding tickets to your Ticketmaster order is an easy process whether you do it online, on your phone, or over customer service. Be aware of time limits for sales and potential fees that may apply. Quickly and seamlessly appending additional tickets to your order allows you to conveniently expand your plans and guests. Carefully following the steps outlined will allow you to efficiently add tickets and bypass headaches. Contact Ticketmaster support if any issues come up so you can conveniently build a complete event order.