Ticketmaster is one of the largest ticket sales and distribution companies in the world. With operations in over 30 countries, they sell millions of tickets each year for concerts, sporting events, theater shows, and more. But does working for Ticketmaster pay well?
Ticketmaster Salaries
Like most large companies, Ticketmaster salaries can vary significantly depending on the role, level of experience, and location. Entry-level customer service roles tend to start around $30,000-$40,000 per year. More specialized roles like software engineering or product management can earn $90,000 or more.
According to Glassdoor, the average base pay for Ticketmaster employees is around $58,000 per year. Individual salaries reported on Glassdoor include:
- Customer Service Representative – $36,000
- Software Engineer – $92,000
- Product Manager – $107,000
- Account Executive – $60,000
- Finance Analyst – $62,000
So while there is a wide range, overall Ticketmaster appears to pay at or slightly above average compared to similar roles at other companies.
Ticketmaster Benefits
In addition to base salary, benefits are an important part of overall compensation. Here are some of the benefits Ticketmaster employees can receive:
- Health Insurance – Ticketmaster offers comprehensive health plans from providers like UnitedHealthcare. Employees have access to medical, dental, and vision insurance.
- Retirement Plan – Employees are auto-enrolled in Ticketmaster’s 401k plan and receive a matching contribution up to 4% of their salary.
- Stock Options – Select employees may receive stock options as part of their compensation package.
- Paid Time Off – Employees receive 2-4 weeks of PTO per year depending on tenure, along with sick time and holidays.
- Parental Leave – Birth mothers receive 8 weeks paid leave. Fathers and adoptive parents get 4 weeks paid.
- Wellness Benefits – Ticketmaster offers wellness benefits like gym discounts, smoking cessation programs, and free flu shots.
The combination of robust benefits along with competitive pay makes for an attractive overall compensation package.
Salary Compared to Similar Companies
To better evaluate Ticketmaster’s pay scales, we can compare to other major players in the live events and ticket sales industry:
| Company | Average Base Pay |
|---|---|
| Ticketmaster | $58,000 |
| Live Nation | $60,000 |
| StubHub | $63,000 |
| SeatGeek | $59,000 |
| Vivid Seats | $55,000 |
Ticketmaster sits right in line with competitors in terms of average base salaries. Live Nation pays slightly higher while StubHub and SeatGeek also have higher averages according to Glassdoor data. But overall, Ticketmaster remains very competitive.
Work Environment and Perks
In addition to compensation, Ticketmaster aims to provide a good work environment and perks to help attract and retain talent. Some perks for employees include:
- Work from home – Many roles have a work from home option with flexible scheduling.
- Employee discounts – Employees can get discounted and sometimes free tickets to major events.
- Office amenities – Offices have on-site cafeterias, gyms, coffee shops, and lounges.
- Career development – Ticketmaster invests in employee training and career growth opportunities.
While the work can be demanding in a fast-paced industry like live events, reviewers cite the amazing perks, exciting events, and great people as major upsides to working for Ticketmaster.
Key Factors That Impact Salary
Within Ticketmaster, there are several key factors that tend to impact an employee’s pay:
- Job role – More advanced, highly-skilled roles earn more than entry-level ones.
- Experience level – The more years spent in a given field or role, the higher the pay.
- Location – Pay scales differ between geographic markets due to local costs of living.
- Performance – Top performers can expect to earn higher pay and bonuses.
- Tenure – Longer-tenured employees tend to see higher pay as they progress within the company.
Someone early in their career in an entry-level customer service role may only earn around $30-40k. But a senior engineering lead with 10+ years experience could earn over $200k.
Location Impacts on Salary
Where employees work is a key factor determining Ticketmaster salary levels. Larger, more costly cities will have higher average salaries. According to Glassdoor data, here is a comparison of average pay by location:
| City | Average Base Pay |
|---|---|
| Los Angeles, CA | $68,000 |
| New York, NY | $72,000 |
| Charlotte, NC | $52,000 |
| Nashville, TN | $48,000 |
While salaries in Los Angeles and New York are $10-15k higher, pay in smaller markets like Charlotte and Nashville lag behind by the same amount. So geography definitely impacts Ticketmaster’s compensation.
Experience Level and Tenure
Along with location, experience level and tenure at the company also sway salaries. According to user-reported salaries on Glassdoor, here are some comparisons:
| Role | 0-2 Years Experience | 5-10 Years Experience |
|---|---|---|
| Software Engineer | $80,000 | $114,000 |
| Product Manager | $88,000 | $131,000 |
| Account Executive | $52,000 | $76,000 |
Across the board, more experienced employees command much higher salaries. Long tenured staff also tend to do better than junior members.
In Conclusion
Looking at typical salaries, benefits, work environment, and other factors:
- Ticketmaster pays fairly competitively compared to similar companies in the live events space.
- Salaries can vary widely based on job role, experience level, geography, tenure, and performance.
- Benefits help enhance the overall compensation package.
- Perks, career growth, and culture provide additional upside.
While there are some downsides like busy seasons and demanding work, overall Ticketmaster offers a competitive salary and benefits package. For someone who enjoys the fast-paced live entertainment industry, it can be a good place to build a career.
Frequently Asked Questions
How much do Ticketmaster employees make?
According to Glassdoor, the average Ticketmaster base pay is around $58,000 per year. But there is significant variation across different roles from entry-level to executive positions. Salaries also differ by location and tenure level.
How much do Ticketmaster sales reps make?
The average base pay reported for a Ticketmaster sales rep or account executive is approximately $60,000 per year. More tenured reps in major markets can earn over $80k.
How much do software engineers make at Ticketmaster?
The average salary for a Ticketmaster software engineer is around $92,000 per year. Senior engineering roles and specialists can make over $140k at higher experience levels.
What benefits does Ticketmaster offer?
Ticketmaster provides a comprehensive benefits package including health insurance, 401k matching, paid time off, parental leave, employee discounts, wellness programs, and more.
Do Ticketmaster employees get free tickets?
In many cases yes – Ticketmaster employees can get free and discounted tickets to concerts, sports games, theater shows and other events. The amount of free tickets varies based on role and tenure.
Does Ticketmaster pay overtime?
Ticketmaster employees classified as non-exempt under the Fair Labor Standards Act qualify for overtime pay when working over 40 hours per week. Overtime rates are 1.5x the regular hourly wage.
What is the work environment like at Ticketmaster?
The work culture can be fast-paced and demanding, but also exciting and engaging for people passionate about live events. Offices provide amenities like gyms, cafeterias, and lounges.
