Does Ticketmaster allow multiple payment methods?

Ticketmaster is one of the largest primary ticket outlets and ticket resale marketplaces in the world. As one of the dominant players in the ticket sales industry, Ticketmaster provides a platform for event organizers and ticket resellers to sell event tickets while charging service fees to buyers. With a large global customer base purchasing tickets for sports games, concerts, theater shows and more, Ticketmaster processes millions of ticket orders each year.

With so many ticket buyers using its platform, one common question is whether Ticketmaster allows customers to use multiple payment methods for a single ticket purchase order. The short answer is yes, Ticketmaster does give customers the option to use different payment methods in one transaction. However, there are some specific guidelines and requirements surrounding how multiple payments can be used on Ticketmaster.

Payment Methods Accepted by Ticketmaster

Before getting into the specifics around combining multiple payment types, it’s helpful to understand what payment methods can be used on Ticketmaster in the first place. Ticketmaster accepts most major credit cards, debit cards, gift cards and PayPal for ticket purchases.

Specific credit and debit cards accepted include Visa, Mastercard, American Express and Discover. In addition, Ticketmaster also accepts Visa checkout and Mastercard checkout services. PayPal and certified gift cards from major issuers like American Express, Visa and Mastercard are also options for buyers.

Ticketmaster does not accept cash payments directly, checks, money orders or wire transfers. It also does not accept digital wallets like Apple Pay, Google Pay and Samsung Pay.

Credit and Debit Cards

The most commonly used payment methods on Ticketmaster are Visa, Mastercard, American Express and Discover credit and debit cards. Customers can enter their card information directly on Ticketmaster to pay for ticket orders.

Both personal and business credit cards are accepted. Debit cards must be affiliated with one of the major card networks like Visa and Mastercard.

PayPal

PayPal is another popular digital payment processor accepted by Ticketmaster. Customers who have PayPal accounts can use their accounts to pay for Ticketmaster orders.

PayPal allows users to pay with bank accounts, debit cards, credit cards or PayPal balance. It provides an intermediary layer that keeps sensitive financial information private between the user and PayPal.

Ticketmaster integrated with PayPal in 2007. PayPal can be used for both Ticketmaster primary sales and resale marketplace orders.

Gift Cards

Physical and digital gift cards from Visa, Mastercard, American Express and Discover can also be used to pay on Ticketmaster.

Gift card funds from major credit card companies are as good as cash when making Ticketmaster purchases. The gift card balance is simply debited by the ticket order amount.

Ticketmaster also sells its own gift cards which can be used for ticket transactions on its platform.

Can Multiple Payment Methods Be Used for One Transaction?

So Ticketmaster accepts all those major payment options. But can you actually use different payment methods together for a single ticket purchase? The answer is yes, Ticketmaster does give customers the ability to split payments between multiple sources.

For example, you can use a Visa credit card to pay for part of an order, a Mastercard gift card for another part of the order, and the remainder with PayPal. The payments will be automatically totaled up and the order completed as long as there are sufficient funds across the combined payment sources.

Guidelines for Split Payments

While Ticketmaster allows multiple payment sources, there are some guidelines and restrictions to be aware of:

The total of all payment amounts must equal the full order total
Split payments can only be done on desktop site, not mobile app

Split payments is not allowed when ordering over the phone
A maximum of 2 payment sources can be used per transaction
Taxes and processing fees must be paid with the primary payment method

If paying with gift cards, remaining balance will be applied to primary card

Essentially, the primary restrictions are that split payments must fully cover the order cost, can only be done online, and involve a maximum of two different payment sources.

Ordering Process with Split Payments

The process of placing an order with split payments on Ticketmaster involves a few additional steps compared to using one payment method:

Add desired tickets to cart
Proceed to payment page
Select first payment method and enter details

Select amount to be paid with first payment method
Select second payment method and enter details
Remaining balance will be paid with second payment method

Submit payment
Both payment sources are authorized
If approved, order is completed

So after entering the first payment amount and details, you then proceed to the next payment. The second payment covers whatever is still owed to complete the purchase. Once submitted, Ticketmaster will communicate with processors and banks to authorize the payments. If approved, the tickets are then issued to the buyer.

Pros and Cons of Multiple Payments for Ticketmaster

Allowing split payments across multiple sources comes with some potential advantages and disadvantages, both for Ticketmaster as a business and for its customers.

Potential Advantages

Added flexibility and convenience for buyers

Allows customers to maximize use of available funds
Can enable larger total order sizes
Help customers avoid credit limits or insufficient funds with one payment method

Makes it easier to split costs with other attendees

Potential Disadvantages

More complicated payment processing for Ticketmaster
Additional transaction fees may be incurred

Possibility of duplicate payments or errors
Increased refund complexity if order has issues
Higher risk of payment disputes and fraud

For ticket buyers, the flexibility to use multiple payment sources can certainly be beneficial in many cases. But for Ticketmaster, it adds complexity around order processing, fees, customer service and more. There are reasonable arguments on both sides for allowing or restricting split payments.

Tips for Using Multiple Payments on Ticketmaster

For buyers who want to take advantage of Ticketmaster’s split payment capabilities, here are some helpful tips:

Make sure both payment sources have sufficient funds before starting

Use the payment method with the most available funds first
Check order total carefully before submitting
Save payment confirmation details for reference

Know refund policies if you need to cancel or exchange tickets
Contact customer service right away if any payment issues occur

Carefully entering amounts, confirming totals, and saving payment details can help avoid problems. It’s also good to be familiar with Ticketmaster’s refund and exchange policies in case anything goes wrong with the order. Their customer service team can help resolve payment problems both before or after ticket purchase.