It is possible to add Ticketmaster tickets to Google Pay, allowing you to conveniently access and use your tickets from your phone. However, there are some important steps that need to be followed in order to get your Ticketmaster tickets into Google Pay properly.
Overview of Adding Tickets to Google Pay
The key things to know about adding Ticketmaster tickets to Google Pay are:
- Ticketmaster has partnered with Google Pay so tickets can be directly added to the app.
- You need a Google Pay account set up on your phone to use this feature.
- Tickets eligible for Google Pay will have a “Add to Google Pay” button on Ticketmaster.
- Once added, the ticket barcode will display in Google Pay for entry scanning.
- Tickets can still be accessed via Ticketmaster if needed.
As long as your ticket is eligible and you have Google Pay set up, the process is straightforward. However, there are some specific steps to follow when initially adding tickets and using them from Google Pay.
Determining Ticket Eligibility
Not all Ticketmaster tickets can be added to Google Pay. There are a few factors that determine whether a ticket is eligible:
- The event must support mobile ticketing in general.
- The specific ticket must be a mobile delivery ticket.
- Paperless delivery must be selected during checkout.
- Tickets for resale may not be eligible.
Mobile delivery indicates the ticket will be delivered electronically rather than mailed as a paper ticket. When selecting delivery options during checkout, you’ll want to choose “Paperless Delivery” for each ticket.
If the event allows mobile ticketing and you select paperless delivery, the tickets should display an “Add to Google Pay” button on the Ticketmaster site or app once purchased. This button indicates the tickets are eligible to add to Google Pay.
Requirements for Using Google Pay
To successfully add and use Ticketmaster tickets in Google Pay, you’ll need:
- An Android or Apple smartphone.
- The Google Pay app installed.
- A Google Pay account set up.
- NFC capability on your phone (for contactless ticket scanning).
- A valid Ticketmaster account.
- Eligible mobile delivery ticket purchases.
Google Pay is free to use, but does require an account. You’ll want to download the app and get set up before purchasing the tickets you want to add.
Your phone will also need to have NFC technology to support contactless ticket scanning. Both Android and Apple phones produced within the last 5-10 years generally have this capability already built-in.
Adding Tickets to Google Pay
Once you’ve purchased eligible mobile delivery tickets on Ticketmaster, adding them to Google Pay takes just a few taps:
- Open the Ticketmaster app or website where you purchased the tickets.
- Navigate to the event and select your tickets.
- Tap the “Add to Google Pay” button.
- Follow the prompts to connect Ticketmaster to your Google Pay account.
- Review the ticket details and confirm adding to Google Pay.
After following these steps, the ticket barcodes and details will now be available in your Google Pay app. You can view them by opening Google Pay and selecting the “Tickets” section.
Using Ticketmaster Tickets in Google Pay
Once the tickets show in your Google Pay app, you’ll now be able to use this instead of the Ticketmaster app for entry. At the event, simply:
- Open up Google Pay on your phone.
- Navigate to the ticket in the “Tickets” section.
- Tap on the ticket to expand it and show the barcode.
- Hold your phone up to the venue’s ticket scanner to scan it.
If you need to access any ticket details or if there are any issues, you can always still view them in the Ticketmaster app as well since transferring to Google Pay does not delete them from your Ticketmaster account.
Important Tips
Keep the following important tips in mind for using Ticketmaster tickets in Google Pay:
- Double check tickets are properly added in Google Pay before arriving.
- Screen brightness must be up to properly scan tickets.
- You must have an active data or internet connection for scanning.
- Low battery mode can sometimes interfere with scanning.
- Save a screenshot or print as a backup in case of any issues.
- Arrive early in case troubleshooting is needed for ticket issues.
Following these tips will help ensure you can get into the event smoothly with the mobile tickets in Google Pay.
Troubleshooting Issues
Hopefully you don’t run into any problems, but if you do have trouble with the tickets in Google Pay, here is how to troubleshoot:
- Force close and re-open the Google Pay app.
- Verify the ticket barcode loads properly in Google Pay.
- Try disconnecting/reconnecting to the internet.
- Toggle airplane mode on and off to reset connectivity.
- Restart your phone.
- Contact Google Pay support for further assistance.
- Have Ticketmaster resend the ticket delivery if needed.
As long as you follow the proper steps when initially adding the tickets, you hopefully won’t run into any major issues. But if you do, trying these troubleshooting tips can usually resolve problems getting the tickets to scan properly in Google Pay.
Removing Tickets from Google Pay
If you need to remove a ticket from Google Pay for any reason, it’s easy to do:
- Open Google Pay and select the “Tickets” section.
- Tap the ticket you want to remove.
- Select “Remove ticket”.
- Confirm removing the ticket.
Even once removed from Google Pay, the tickets will still remain safely in your Ticketmaster account for access if needed. So you can remove without worry.
Conclusion
Adding eligible Ticketmaster tickets to Google Pay provides a convenient way to access them right from your phone. Just make sure your tickets and Google Pay account are set up properly, and the process is straightforward. Following the tips outlined here will allow you to seamlessly use your tickets in Google Pay and get through the gates to enjoy the event!