It is possible to make two separate orders on Ticketmaster for different events or dates. There is no limit to the number of orders a customer can place with Ticketmaster. However, there are some things to keep in mind when making multiple orders:
Placing Multiple Orders
To place two separate orders, you will need to go through the checkout process twice. You can have two browser windows or tabs open to make the two orders simultaneously. Or, you can complete one order first and then start the second order after that. Each order will have its own confirmation number and will be charged separately.
Order Limits
While you can make multiple orders, Ticketmaster does have some restrictions in place:
- There are ticket purchase limits per event, usually between 4-8 tickets.
- There may be a limit on the number of orders allowed per customer for high-demand events.
- Orders cannot be combined after checkout – each order is separate.
So you will need to make sure each order abides by the ticket limits in place for that specific event.
Using Multiple Payment Methods
If you want to use separate credit cards or payment types for each order, that is fine. You will just enter in the payment information during the checkout process for each order. There is no requirement that the same payment method must be used.
Tips for Multiple Orders
- Make sure your shipping information is accurate on both orders if being sent to different addresses.
- Stagger the order times slightly – don’t submit both simultaneously.
- Double check the ticket quantities and totals match what you intend to purchase.
- Print or screenshot the confirmation page for each order number.
Tracking Multiple Orders
To keep track of your different orders:
- Ticketmaster will send separate confirmation emails for each order. Make sure to save these.
- You can look up order status by entering the order number and email on Ticketmaster’s website.
- The orders will also appear separately in your Ticketmaster account purchase history.
- If you used different payment methods, check those statements for the separate charges.
This makes it easy to track which order is which. Keep the confirmation numbers handy in case you need to contact customer service regarding a specific order.
Reasons for Multiple Orders
Some common reasons customers may want to place more than one order with Ticketmaster include:
- Purchasing tickets for multiple events – concerts, sports games, theater shows, etc.
- Getting tickets for the same event on different days (if a multi-day event).
- Buying tickets for a group that exceeds the ticket limit per order.
- Separating ticket purchases as gifts for different recipients.
- Using different payment methods on each order.
As long as the orders follow the ticket limits and other rules in place, customers are welcome to purchase multiple orders for any situation.
Order Changes and Cancellations
Keep in mind that once an order is placed, you cannot combine it with another order or transfer tickets between orders. Each order will need to be changed or cancelled separately if needed:
- To make changes, contact Ticketmaster customer service and provide the order number. Changes are not always possible to make.
- Cancelling an entire order follows the standard cancellation policy and deadlines for that event.
- You cannot cancel partial quantities from one order – it’s all or nothing.
It’s recommended to double check all details before submitting each order to avoid needing to make cancellations or changes afterwards. But if something does come up, work with customer service on each order individually.
FAQ
Is there a fee for multiple orders?
There are no extra fees simply for placing multiple orders. The regular ticket fees and service charges will apply to each order.
Can I use the same Ticketmaster account?
Yes, you can use the same Ticketmaster account for multiple orders. The orders will each show separately in the account purchase history.
Do I earn points for each order?
If enrolled in Ticketmaster’s rewards program, you can earn points on each individual order. There is no limit to how many points can be earned across multiple orders.
Summary
In summary, Ticketmaster does allow customers to place multiple simultaneous orders for different events or ticket quantities. Each order is separate with distinct confirmation numbers, payments, and ticket allocations. While there are some ticket limits in place, there is no specific limit to the total number of orders. Customers can conveniently make purchases for multiple events, dates, or groups of people by placing multiple orders through Ticketmaster.