Can I get my money back for the Adele concert?

Quick Answers

It depends. If the concert is postponed or canceled, you may be eligible for a refund. However, if you simply can’t attend or no longer want to go, you likely won’t get your money back unless you purchased refundable tickets or ticket insurance. Check with the ticket seller for their refund policy.

What are the typical reasons for seeking a refund on concert tickets?

There are a few common reasons concertgoers may seek refunds on their tickets:

• The concert is postponed or canceled – This is the most straightforward case for getting a refund. If the event organizer calls off or reschedules the show, ticketholders are almost always entitled to get their money back.
• You can no longer attend – Life happens, and sometimes you may have to miss an event you already bought tickets for due to an illness, family emergency, travel disruption, work obligation, or other unforeseen circumstance.
• You change your mind – You may have purchased tickets speculation or simply lost interest in attending. Buyer’s remorse is not necessarily a qualified reason for a refund with most vendors.
• You purchased the wrong tickets – Mistakes happen, and you may have inadvertently bought tickets for the wrong date, venue, or even artist.
• Obstructed or unsatisfactory seats – You get to the venue and realize your seats offer a terrible view or experience, like obstructed views or broken seats.

Seeking a refund because you can no longer attend or changed your mind is the least likely scenario to get your money back unless you wisely purchased refundable tickets or ticket insurance upfront.

How do refund policies differ between various ticket sellers?

Refund availability and eligibility can vary widely depending on where and how you purchased the concert tickets:

• Primary market sellers – Large primary market sellers like Ticketmaster or AXS have their own refund policies in place. Generally, you can get a refund if the event is canceled or postponed. Individual artists or tours may also allow refunds for reasons like illness, travel issues, etc. Refund protection add-ons like ticket insurance increase eligibility.
• Secondary resellers – Secondary marketplaces like StubHub, Vivid Seats, or SeatGeek have their own refund rules, distinct from the primary sellers. Certain sites may allow refunds for canceled events only, while others offer broader guarantees or insurance options.
• Box office – If you purchased directly through the concert venue’s box office, their internal refund policy will apply. This can vary significantly between different venues and locations.
• Artist fan clubs – Fan club ticket pre-sales tend to have very restrictive refund policies, often for canceled events only. This gives fan club members access to tickets without reselling risk.

The easiest way to get a refund is if the concert is outright postponed or canceled altogether. Otherwise, refund eligibility depends wholly on the original ticket seller and where you bought them. Be sure to understand the refund terms before purchasing.

What options do I have if my request for a refund is denied?

If your refund request is denied but you are still unable to attend the concert, you may have a few options:

• See if you can resell your tickets through a ticket exchange or resale marketplace, recouping some of your costs.
• Check if your tickets are transferrable and gift or donate them to a friend or charity organization.
• See if the artist or venue has an “official platinum” or similar upgrading program to get higher value for your tickets.
• Swallow the loss as a sunk cost, an unfortunate consequence of changing plans.
• Keep trying to contact the seller and appeal the decision if you feel your situation warrants an exception or accommodation.
• Consult the terms and conditions to see if you agree with how the seller handled your request.
• As a last resort, initiate a chargeback or claim with your credit card company or bank. This can get your money back but may result in blacklisting.

Before accepting a refund denial, be sure you understand and agree with the vendor’s stated refund policy. You may need to chalk it up as a loss.

What steps can I take when purchasing tickets to allow for a refund?

To maximize your chances of getting a refund if plans change, consider these tips when buying concert tickets:

• Purchase tickets with a credit card – Doing so allows you to dispute charges if needed.
• Understand refund eligibility before committing, both for the primary and secondary ticket market.
• Buy directly from the venue’s box office – Their refund policy may be more favorable than third party sellers.
• Pay extra for refundable tickets or ticket insurance if the option exists.
• Avoid scams and untrustworthy sellers – Stick to reputable marketplaces and ticket partners.
• Carefully check order confirmation details to ensure the purchase is correct.
• Save and document all ticket sale information, like receipts and communications.

Being an informed buyer from the start can prevent refund headaches down the line. Do your homework before committing to ticket purchases.

If Adele postpones her concert, will I get an automatic refund?

In most cases, yes. If Adele herself decides to postpone or reschedule a given concert date, ticketholders will likely be eligible for an automatic refund for that show. Most major concert promoters and ticketing platforms have policies in place to refund the original ticket value in the event the artist or event organizer postpones or calls off the event. This is considered an extenuating circumstance that is out of the fans’ control.

Specific refund procedures may vary between venues, sellers, and locations, but in general:

• The original ticket seller or point of purchase will contact buyers with refund instructions if a postponement occurs.
• Refunds are typically issued to the original payment method automatically within a certain time frame.
• Tickets for the original date will no longer be valid, and new tickets must be purchased for the rescheduled show date.
• Refund eligibility may depend on where and how the tickets were purchased originally.
• Third-party resellers or secondary markets may impose their own policies regarding postponed events.

Fans who can no longer attend the new postponed date can request a refund from their point of purchase. Otherwise, new tickets will need to be secured for the future rescheduled concert. Just don’t throw away old tickets until the refund fully processes!

If I simply can’t attend the Adele concert anymore, can I get my money back?

If you can no longer attend an Adele concert you already purchased tickets for, a refund is less certain unless you have refundable tickets or purchased additional protection upfront. Most concerts have a strict no refund policy for situations where the buyer changes plans or can’t attend. Some potential recourse options:

• Review the original point of purchase refund policy – venues, Ticketmaster, resellers, etc.
• Check if the concert is part of a LiveNation or AEG promoted tour which may offer alternate programs.
• Contact your credit card issuer about potentially disputing the charge as a last resort if you truly cannot attend.
• Resell through an approved ticket exchange or secondary marketplace like StubHub to recoup cost.
• Gift or donate the tickets to a friend or charity organization.
• Absorb the loss as an unfortunate sunk cost.

Unless officially postponed or canceled, individual situations like illness, travel, or work conflicts typically do not qualify buyers for refunds. Review all options carefully before purchasing concert tickets to understand potential risks.

What if I purchased non-refundable tickets but truly can’t attend?

If you bought concert tickets that were explicitly sold as non-refundable, your options are limited if you later cannot attend:

• Attempt to resell or transfer the tickets via approved exchanges – be upfront about the non-refundable aspect.
• Reach out to the point of purchase as a courtesy – they may make a one-time exception or provide credit.
• Donate or gift the non-refundable tickets to an interested friend or charity.
• Eat the cost as an expensive lesson learned about reading fine print and purchase terms when buying tickets.
• File a credit card chargeback or claim – high risk of getting blacklisted if approved.

By agreeing to purchase non-refundable tickets, buyers forfeit any recourse for changing plans beyond what is expressly allowed in the original policy. Absorbing the loss may be the only realistic option.

Can I get a refund if the Adele concert seats have an obstructed view?

If you arrive at the Adele concert venue and your ticketed seats end up having a significantly obstructed or restricted view, you may be able to get a refund, partial refund, or upgraded seating. Most venues try to avoid these situations, but mistakes can happen. Options to resolve may include:

• Speak to the venue staff on site for a potential seating adjustment or accommodation.
• Inquire at the box office about upgraded seating – sometimes available at a cost.
• Review the original ticket seller refund policy – obstructed views may qualify you.
• Present a case to the point of purchase for a goodwill refund or credit.
• Consult the venue or artist’s fan club about possible compensation.
• Dispute the charge through your credit card company by detailing the obstructed view.

Be polite but firm when working with venue staff. Have proof of the obstructed seats ready, like photos documenting the problem. Remain patient, as resolutions take time during busy live events.

How might ticket insurance help if I can’t attend the concert?

Many major ticket sellers now offer optional ticket refund insurance or protection you can add onto your purchase for a small fee. If available, it can help secure a refund if you end up not being able to attend a concert for covered reasons, like:

• Illness, injury, or death
• Severe weather events
• Jury duty or court summons
• Traffic accident on the way to the venue
• Military deployment
• Involuntary job termination

Ticket insurance provides full or partial refunds for extenuating circumstances beyond the buyer’s control. Policies vary, so read the coverage details closely when purchasing. While helpful, insurance is still an added cost. Assess your personal refund risk tolerance before opting in. Not all ticket sellers provide protection services.

Conclusion

While you are generally entitled to a refund if an artist postpones or cancels a show, individual ticket refunds for personal reasons are less guaranteed due to strict no refund policies associated with most concert tickets. Buyers should understand all cancellation terms and options before completing any ticket purchases. When feasible, refundable tickets or ticket insurance can provide fallbacks if unforeseen circumstances arise. Managing expectations upfront is key to avoiding refund frustration down the road.

*Higher with refundable tickets or insurance