It depends. Ticketmaster offers different types of parking passes, and each has its own cancellation policy. Here are some quick answers about canceling Ticketmaster parking passes:
Prepaid Parking Passes
Prepaid parking passes purchased through Ticketmaster cannot be canceled or refunded. These are passes that you purchase in advance for a specific event at a set parking lot or garage near the venue. Once purchased, prepaid parking passes are non-refundable according to Ticketmaster’s policy.
VIP Parking Passes
VIP parking passes are also prepaid passes for premium or priority parking at or near venues. Like regular prepaid passes, VIP parking passes are non-refundable and cannot be canceled for a refund per Ticketmaster’s policy.
Season Parking Passes
Season parking passes are for multiple events over an entire season at a single venue. The exact cancellation policy depends on the venue, but most venues do not allow canceling or refunding season parking passes once purchased.
However, some venues may allow season pass holders to resell or transfer unused season parking passes. Check with the specific venue for their policy on reselling or transferring season passes. This allows season pass holders to recoup some of the cost even if they cannot get a direct refund from the original purchase.
Suite and Premium Parking Passes
Suite and premium parking passes refer to passes for private lots, VIP spaces, or reserved spaces in prime locations near venues. These premium passes often have the most restrictions on rescheduling, upgrades, downgrades, cancelations, and refunds.
In most cases, suite and premium parking cannot be canceled or refunded at all. But the cancellation policy depends on the venue and event. Check with the venue or event box office for the specifics on canceling premium parking passes.
Exceptions for Canceling Parking Passes
While most prepaid and premium parking passes are non-refundable, there are some exceptions in limited cases where a refund or cancellation may be allowed:
- If an event is canceled or postponed, parking passes are sometimes refundable.
- If key details of the event change significantly, like the venue, some venues will allow ticket holders to cancel prepaid passes.
- If the parking pass specifically guarantees refunds or cancelations, the venue must honor that policy.
- If the purchaser can no longer attend due to a medical issue, some venues make exceptions for cancelations and refunds with proper medical documentation.
Outside of these limited scenarios, parking passes purchased through Ticketmaster are generally not refundable or cancelable per Ticketmaster’s standard policy. The venue or event may set their own policies that allow for exceptions in some cases.
How to Request to Cancel a Parking Pass
To request to cancel a prepaid parking pass, contact Ticketmaster customer service online or by phone. You will need to provide details on the parking pass purchase and reason for requesting a cancellation.
If Ticketmaster cannot authorize a cancellation based on their policy, they can provide you with the contact information for the venue or event box office to inquire about their specific cancellation policies. Venues set their own policies on exceptions for canceling parking.
It is also a good idea to review the purchase confirmation email and details on the parking pass. Some may include specific instructions for how to request a cancellation if it is allowed.
Getting a Refund for Canceled Parking Passes
If you are granted a cancellation for a parking pass purchased through Ticketmaster, how you receive your refund depends on the original payment method:
- Credit card purchase – The refund will be credited back to the original credit card used to purchase the parking pass.
- Debit card purchase – The refund will go back to the original debit card account.
- PayPal purchase– Refunds go back to the PayPal account used for paying for the parking pass.
- Gift cards – Ticketmaster will credit the refund in the form of a Ticketmaster gift card.
Refunds only go back to the original method of payment. Ticketmaster will process authorized refunds for canceled parking passes as soon as possible, typically 5-15 business days.
Exchanging Parking Passes
Instead of an outright cancellation, some venues allow exchanging a prepaid parking pass for another date or event. The ability exchange depends completely on the policies of the venue. Ticketmaster does not handle exchanges directly.
If exchange is allowed, the parking pass holder will need to contact the venue or box office directly to arrange exchanging their existing prepaid parking to another event parking pass.
Any additional costs for the new parking pass must be paid at the time of exchange. Ticketmaster does not set the exchange policies or arrange the exchange process for venue parking.
Reselling Parking Passes
Rather than canceling, some parking pass holders opt to resell their parking through third-party ticket resale marketplaces. This allows the seller to recoup some of their money back by setting their own resale price.
However, reselling prepaid event parking passes may be restricted or prohibited altogether by Ticketmaster or the venue. Always check the original purchase terms before reselling parking passes. Transferring or allowing resale is strictly at the discretion of Ticketmaster and the venue.
If reselling is not allowed, listings may be removed and patrons denied entry. Buyers may also be refused entry if the resale is deemed illegal. Reselling parking passes is inherently risky given the restrictions in place by many venues and Ticketmaster against resales.
Steps to Safely Resell Parking Passes
If reselling your prepaid parking pass is allowed based on your specific circumstances, here are some tips for doing so safely and legally:
- Carefully review the parking pass policy from Ticketmaster and the venue before reselling. Look for any restrictions on transfers or resales.
- Research reliable ticket resale marketplaces that allow prepaid event parking pass sales between parties.
- List the parking details accurately including event, date, lot location, entry instructions. Disclose any venue resale restrictions.
- Choose a fair market resale price based on current parking rates and demand.
- Transfer tickets securely and only release to buyer upon agreed payment.
- Accept only legitimate forms of payment and beware of scams.
- Report any suspected fraudulent activity related to reselling your parking pass.
With proper diligence, reselling can allow you to recover some costs on unused passes. But always check the official policy set by Ticketmaster on parking pass transfers and resales first.
Avoiding Parking Pass Scams
Parking pass scams are an unfortunate risk when buying passes secondhand or reselling your own. Here are some tips to avoid fake, fraudulent, or scam parking passes:
- Only buy from trusted marketplaces and reputable resellers with good feedback.
- Be extra cautious buying from individual social media or forum users with no seller feedback.
- Verify the parking details independently through official sources.
- Watch for red flags like prices that are too good to be true.
- Only pay through secure methods with purchase protection.
- Inspect passes upon delivery for authenticity and accuracy.
- Be wary of any pressure tactics or demands to pay outside normal methods.
Protect yourself by being an informed buyer and only purchasing resold parking from trusted sellers. As a seller, only use reputable marketplaces and deal honestly with buyers.
Conclusion
In most cases, Ticketmaster does not allow canceling or refunding prepaid parking passes. Only the original venue can authorize cancelations in special limited cases. Pass holders should read all policies closely and contact Ticketmaster or venue box offices with questions on eligibility to cancel passes.
Exchanges, resells, or transfers may also be restricted. While you can request a cancellation, the outcome depends on the venue’s own refund and exchange policies, not Ticketmaster. Do your research before assuming parking passes can easily be canceled through Ticketmaster after purchase.
Parking Pass Type | Refundable/Cancelable | Notes |
---|---|---|
Prepaid parking pass | No, per Ticketmaster policy | Non-refundable purchase |
VIP parking pass | No | No refunds allowed |
Season parking pass | Sometimes, check venue policy | Venue may allow reselling unused passes |
Suite/Premium parking | Rarely | Most restrictive cancellation policies |
The table above summarizes the standard cancelation policies for different parking pass types sold through Ticketmaster. Always verify directly with Ticketmaster or the venue before assuming a refund is allowed.
With patience and persistence, some refund exceptions can be obtained from third-parties like the venue or your credit card company. But Ticketmaster itself strictly enforces no cancelations or refunds as their default parking pass policy in most cases.
Overall, parking passes should be considered non-refundable purchases unless specifically stated otherwise. Savvy parking pass buyers will understand cancellation restrictions upfront before purchasing through Ticketmaster to avoid disappointment down the road.
While canceling Ticketmaster parking can be difficult after purchase, you may still have options like reselling, exchanging, or special exceptions if you contact the right parties. Know the policies inside and out before buying parking to make an informed purchasing decision.
With upfront knowledge of the cancelation rules and limitations, parking pass buyers can better set proper expectations. While prepaid parking through Ticketmaster cannot normally be canceled outright, buyers have some alternatives like reselling or exchanges contingent on venue policies. The ability to cancel parking passes requires understanding the nuances between Ticketmaster’s policies versus individual venues.
As a leading ticketing provider, Ticketmaster sets industry standards for things like parking pass refunds and cancellations. But local venues may provide some wiggle room or exceptions not offered by Ticketmaster directly. The venue’s policies will always supersede Ticketmaster’s rules when it comes to qualifying for canceling parking passes.
In summary, here are some key points to remember about canceling Ticketmaster parking passes:
- Standard Ticketmaster policy is no cancellations or refunds on prepaid parking.
- Exceptions may be granted by the venue, not Ticketmaster.
- Rules on exchanging and reselling also depend on the venue.
- Prepaid suite and VIP parking tends to have the strictest no-refund policies.
- Season ticket holders have the best chance of cancelling or reselling.
- Always check directly with Ticketmaster and the venue on eligibility.
- Understand cancellation policies fully before parking purchase.
Armed with the facts on Ticketmaster’s reservation rules, parking pass buyers can set proper expectations before purchase. While cancellations are rarely possible, buyers have options like reselling to recover costs if venue policies permit. Read all fine print carefully, and know that standard Ticketmaster prepaid parking passes are sold as final sale items in most circumstances.
The ability to cancel parking through Ticketmaster ultimately hinges on the policies of the venue providing the parking. Ticketmaster acts as the upfront merchant and booking agent for venues. Each venue may have different criteria for issuing refunds, exchanges, resales, and cancellations.
Standard practice is that prepaid passes stay as booked, with no refunds allowed through Ticketmaster directly. But exceptions do occasionally happen when dealing directly with the source of the parking – the individual venue box office. The venue can override Ticketmaster’s policies in some cases at their own discretion.
In essence, the venue is Ticketmaster’s client. If they instruct Ticketmaster to process a cancellation or refund, Ticketmaster will comply. This chain of command is important to understand when trying to cancel parking after purchase. The venue sets the rules; Ticketmaster simply executes them on their venue client’s behalf.
As a parking buyer, always read policies carefully, double-check venue rules, and set proper expectations before completing any parking pass purchase. While third-parties like Ticketmaster provide the upfront sales process, they must also defer to the venues that provide the actual parking when it comes to exceptions, exchanges, cancellations, and refunds after the fact.
The traditional strict no refund policy set by Ticketmaster is designed to protect venues from losses and administrative hassles. But the venues do ultimately control if and when exceptions may be granted. As a parking pass buyer, it is wise to be aware of this dynamic when seeking to cancel prepaid parking through Ticketmaster.
In closing, by thoroughly reviewing cancellation policies ahead of time, parking pass buyers can avoid disappointment. While rare, post-purchase cancellations are possible in some limited circumstances when working directly with venues. The standard Ticketmaster policy is prepaid parking is non-refundable, but venues may provide exceptions on a case-by-case basis.