Yes, you can buy tickets at the box office at Hartford HealthCare Amphitheater in Connecticut. The amphitheater box office is open on event days and allows customers to purchase tickets in person right at the venue. This can be a convenient option for last-minute purchases or if you prefer not to buy tickets online.
Overview of Hartford HealthCare Amphitheater
Hartford HealthCare Amphitheater (originally known as Comcast Theatre and later the Xfinity Theatre) is an outdoor amphitheater located in Hartford, Connecticut. The venue opened in 1995 and has a capacity of approximately 30,000 people. It hosts concerts and live events from May through September each year.
Some key details about Hartford HealthCare Amphitheater:
- Owned and operated by Live Nation Entertainment
- Hosts 50+ events each season from rock concerts to country music festivals
- Lawn seating and reserved covered pavilion seating available
- Concessions stands sell food, beer, wine and more
- Free parking lots onsite
- Located in central Connecticut about 20 minutes from Hartford
The amphitheater has been home to performances by many major touring acts over the years including Dave Matthews Band, Luke Bryan, Imagine Dragons, James Taylor, Kelly Clarkson, Brad Paisley, Rod Stewart, Halsey, Zac Brown Band and more. It provides concertgoers in the Hartford area and beyond with a chance to see large-scale outdoor shows.
Purchasing Box Office Tickets
If you want to buy tickets in person at the Hartford HealthCare Amphitheater box office, here are some key tips and guidelines:
- Box office hours: Opens at 12 PM on weekdays and 10 AM on weekends/holidays on event days.
- Cash and credit cards accepted.
- Tickets are sold on a first come, first served basis on event days.
- Come early for the best ticket selection.
- Tickets can sell out, so don’t wait until the last minute.
- Box office only sells tickets to current events.
- Avoid ticket lines by buying in advance online.
The onsite box office is located next to the main entrance gates at the venue. Look for the box office signage to find it when you arrive at the amphitheater. There are box office windows set up to handle in-person ticket sales.
Typically there are separate lines for ticket purchases versus ticket pickups for those who already bought ahead online. Make sure you get in the right line. Signs should indicate which is which. There may also be separate windows for cash purchases vs credit card purchases.
The closer it gets to showtime, the longer the box office lines tend to get. Give yourself enough time to get through the line and into the venue before the concert starts. Lines sometimes cut off before showtime if it is sold out.
Even if the event is not sold out, coming early allows you to get better seat options. The earlier you arrive, the more ticket choices you will likely have. Floor seats, pavilion seats and general admission lawn tickets are all sold at the box office while supplies last.
Ticket Options Available
If you decide to buy at the box office, here are some of the different ticket options that may be available:
- Pavilion seating – These reserved seats are under the amphitheater’s covered pavilion. They are typically more expensive than lawn tickets but provide cushioned, assigned seating.
- Lawn seating – General admission lawn tickets let you sit on the grassy lawn behind the reserved pavilion. They are typically the cheapest option.
- Pit/standing room tickets – Standing room only tickets let you get close to the stage in the pit area. Availability varies by concert.
- ADA accessible seating – The venue offers handicap seating options for those needing ADA accommodations. Companion seats may also be available.
- VIP packages – Some shows offer upgraded packages with perks like premium parking, lounge access, pre-show hospitality and more.
Single tickets are sold for individual concerts. In other words, you cannot buy a season pass at the box office. It is one show at a time.
Tickets purchased at the box office will be traditional paper tickets. Make sure to hold onto them carefully to present at the gate for entry. The box office does not issue digital tickets.
Box Office Policies
Keep the following box office policies in mind when buying tickets:
- No refunds or exchanges. Sales are final.
- Children under 2 are free but must sit on an adult’s lap.
- Children 2 and older require a ticket.
- Ticket limits may be imposed for popular shows.
- Tickets cannot be replaced if lost, stolen or damaged.
- Prices are subject to change without notice.
- Show date/time is subject to change without notice.
- Ticket resale near venue is prohibited.
It is also important to note that the box office only sells tickets to the current events happening at the venue. You cannot purchase tickets for future or upcoming events. For example, if Luke Bryan is performing tonight, you could only buy Luke Bryan tickets for tonight’s show, not tickets for a concert happening next month.
Advanced ticket sales for future shows only occur online via Ticketmaster or the venue’s website. The box office keeps inventory on hand for same-day sales only. This prevents issues like selling out too quickly online. It gives fans another option on show day.
Buying Tickets Online
While buying at the box office is an option, purchasing tickets online ahead of time is recommended for Hartford HealthCare Amphitheater events. Here are some benefits of buying online:
- Secure your tickets early before shows sell out.
- View a seating chart to pick your preferred seats.
- Take advantage of presales for fan club members and others.
- Avoid the hassle of box office lines.
- Get digital tickets sent straight to your phone.
- Purchase conveniently any time from home.
You can buy tickets online via the venue’s official website or Ticketmaster. Simply find the concert you want to attend and choose your tickets. Pay with a credit card or payment service like PayPal. Your digital tickets will be emailed to you or accessible via your account.
If purchasing online, be sure to buy from verified, reputable sellers to avoid counterfeits or scams. Buying directly from the venue website is the safest option. Resale marketplaces like StubHub can work too but read reviews and transaction details closely.
Ticket Transfer Options
Once purchased, options are available for transferring tickets bought online if needed:
- Ticketmaster Transfer – Send tickets electronically via Ticketmaster’s transfer tool if you bought on their site.
- Screenshot – Take a screenshot of the digital ticket barcode and send to the recipient.
- Mobile tickets – Transfer via the wallet app used such as Apple Wallet.
- In-person – Physically hand over printed tickets.
Review the transfer policy ahead of time and follow all directions carefully to avoid issues getting into the event. Make sure your name matches your photo ID if tickets are personalized.
Conclusion
In summary, purchasing tickets at the Hartford HealthCare Amphitheater box office is an option for concertgoers who prefer buying their tickets in person day-of-show. The onsite box office sells tickets while supplies last on a first come, first served basis starting when gates open in the afternoon. Patrons can purchase lawn, pavilion, and other ticket types at the box office windows via cash or card. Benefits of buying online include securing tickets early, comparing seating options, and avoiding lines. But for simplicity or last minute purchases, heading to the venue box office remains a viable way to get into great concerts and events happening at this iconic Connecticut amphitheater.
